D K Boos Glass

D.K. Boos Glass in general and Isaac Cain specifically were a pleasure to work with. Response times were quick and efficient. I required a specialty glass to be curved. Isaac worked beyond expectations to produce samples and testing prior to a commitment. The craftsmanship and quality were above expectations. I will be back!

I had glass broken out of a one year old trailer. Heard this was a reputable company and had then repair the window. They cut a piece and attached it to the window frame. When t got it back the edges were rough and the glass had curves in it. I found out that a complete window unit could have been purchased and installed. Dave came out and looked at it.

It was basically a new trailer, I wanted it installed the right way with a factory window. He was not willing to do that but gave me a discount and guaranteed this was as good as the original. I took him at his word. When cleaning out the trailer, the window, they repaired, is separating at the bottom. I contacted them and they said it would be around $180.00 to repair.

A factory complete window is $230.00 When I told him what he said about as good as new, he called me a liar. I do not lie! I will buy a factory window and do it my self. If you get a guarantee from them, get it in writing. Everyone was polite and nice unit a problem occurred, then a different attitude. I will be going to another glass company for future glass work! Buyer beware! One star for original politeness.

Fixed my sliding patio door's broken latch the day after I emailed them. Excellent responsiveness.

Had awesome customer service with a twist of fun on a Friday! Had my mom pick up my item without a receipt and called ahead to plan a little fun prank on her with Isaac. he was all for it Item came back much quicker than expected too! Love small businesses with outstanding down to earth service! THANK YOU ISAAC!

Perfect service. Big nice place, everything indoors. Special consideration for my situation.

Super responsive and followed through with what they said they were going to do. After an attempted break in we were able to get a piece of glass cut and installed the very same day. Thanks to Jerad and to the gal that took our call, exactly what we needed! Service: Window repair

DK Boos repaired my broken shower glass and I'm super happy with it! the price was reasonable and the customer service was awesome. highly recommend!

Needed to get a window in my travel trailer repaired. It was easily removed, so I met the D.K. Boos representative at a local store and he took the window to their shop near Olympia. The window was repaired in one day and cost less than I was quoted.

I have been managing and caring for a very special grouping of homes, mostly in the Capitol neighborhood, for 20 years. I have spent most of that time trying to find someone to understand my plan for egress bedroom windows in a very special duplex home. After getting ignored by Kellchuck and Capitol Glass, I went to Boos (where the heck have these people been?), and it has been a life changing event. Jeff engineered the project perfectly, and the team installed the windows impeccably.

In addition, they orchestrated a replacement of the large picture window that had been broken by a random rock. It is as perfect as a resurrection! Suddenly, I am finding myself eyeing what these artists and geniuses can do for me on my other homes! Boos is my glass company for life! (I wish I could find more stars)

I wish I could find five more stars! I can't believe that anyone would give less that 5 stars to this company. I wish I had known about this gem of our community sooner. I am so grateful to Jeff and his team for the precisely engineered and installed new egress Marvin windows in my very special duplex home. They topped it off by replacing my broken (another story) etched Marvin picture window. Boos is my glass company for life, and I am already dreaming up new projects for them.

DK Boos replaced all of the windows in my house and installed a new sliding door. I took estimates from at least six glass companies. DK Boos wasn't the least expensive, but I went with them because they were the only ones who were going to install my windows properly. The customer service was impeccable and Jeff was the only estimator that didn't talk down to me or seem impatient with my many questions. Installation was a breeze! Ian, Will and Jarrod were amazing and so professional. I highly recommend this company, you won't be disappointed.

Had entire house done, to include custom glass Installations on uniquely shaped windows. I enthusiastically recommend this company and the staff. Great products, fanatic people, a smooth process and flawless installation.

Installed shower door, I found a couple of scratches on the header. They weren't too bad but noticeable. Called them and they responded immediately to resolve the problem by replacing it. Would definitely use them again. Fantastic customer service!

This company did a great job creating multiple pieces of bent glass to match some of existing parts of my project! Quick and professional. And very pleasant in communication too.

Had several companies out to give us bids for whole house window replacements. We chose DK Boos for several reasons. Their quote was comparable to a couple of the other bids we got. The product lines and warranties were also similar. What the deciding factors for us were 1) the companies time in business, 2) the reviews I read 3) the nail fin install that they did is what I wanted 4) Jeff, their sales/measure person was friendly, knowledgeable and took the time to answer my questions and lastly 5) they were able to handle replacing some rotted wood siding, sill plating and trim. A one stop shop. Thank you very much and I would highly recommend D K Boos Glass for your next project.

I had three large double-paned windows in my living room that needed to be replaced. DK Boos sent their estimate quickly (another company took 10 days!), and once I approved the job, they received the new glass and replaced it within the week. They estimated that it could take up to 10 days to get the glass -- I like companies that promise less and overdeliver. These guys were great, the windows came very quickly, and the new windows look wonderful.

Excellent service. I needed to replace two antiquated skylights. Jeff came out to give me a bid. He took his time, asked if I had any questions and didn't rush me. After I received the bid from Jeff about an hour later (what?);), I followed up with several questions regarding product, manufacturer, U rating, rebates, etc. Although I'm sure he was thinking "Lady, make a freaking decision", he was very prompt in his responses and his customer service was impeccable.

I also called the skylight manufacturer to see what installer they recommended and DK Boos was their choice. After a few more bids from other places I chose DK Boos. While they weren't the cheapest, they impressed me. Yesterday Ian and Josh came to install. They were on time and professional and just all around nice guys. My skylights look amazing. I am so pleased with this process from start to finish.

We have French doors with large glass panels on one of our bedrooms and one of them was broken. We contacted several glass companies about repair and replacement but most said that they couldn't match the etching on the door that remained so we would either have to put plain glass in both doors, replace both doors with full wood doors, or live with a mismatched pair. D. K. Boos was the only one that offered any hope and boy did they come through.

Their estimator cautioned that matching the etching on the remaining door would be difficult but possible so we went with them and they did a great job. The glass arrived when promised and the installer did a masterful job. And while there may be very slight differences between the glass panels, we wouldn't know about them had they not been pointed out to us. No one who doesn't know will never be able to tell the difference. I can't recommend them highly enough. Thanks for a job well done!

Did a great job for me on glass for a curio. Quicker and cheaper than they quoted me. Sent my daughter to them and they gave her great results too.

I own a small remodeling company in Olympia and have used DK Boos for a number of years. I am friends with my salesman Brian who has always done an outstanding job for me and the customers that I send to DK Boos. On Oct 20th my customer ordered a $2500.00 shower door to complete a bathroom remodel we did. Typically, it takes about 3 weeks from date of order to have the glass cut, shipped, and installed. DK Boos were not able to install in 3 weeks but scheduled to install today-a month from date of order.

This morning they called my customer to inform him that they had an employee call in sick and would not be able to install the shower door until December 1. This is 6 weeks since date of order and my customer has a 20k bathroom he can't use because DK Boos had someone call in sick. I called DK Boos and spoke with a manager there named Tina. She told me her hands were tied and there was nothing she could do to help me.

I asked to speak to the owner Eric. Eric was irritated when he got on the phone. I explained the situation to him and was told there was nothing he could or would do. I asked him why he couldnt push the next days jobs out and do my project tomorrow. Eric's response was "I dont tell you how to run your business-don't tell me how to run mine." I told Eric it sounded like he didn't want my business at all and he agreed. Now, Im not a big time player but Ive spent over 10k a year there for the past 5 or 6 years and have recommended DK Boos to lots of people for windows, shower doors and sliding glass doors.

I wonder why the owner of DK Boos was unable or unwilling to pay for a little overtime to keep a long term customer-better yet get off his butt and help out in the field if he was short handed? Eric and his staff seem to have the "we don't care we don't have to" attitude that is so disappointing. I would never treat my customer(s) they way I was treated today by the owner of DK Boos and I refuse to do business with someone like that. My advice is use a glass company that values customer service over one that has a bunch of fake reviews on their website.

I called for a windshield replacement. The wonderful lady on the phone suggested that I contact a mobile service as well. It turns out that the mobile service is less. I will ALWAYS recommend your company for the honesty and integrity of the professional staff. Here, a happy potential customer is worth more than the sale!

These folks are great. I'd been stressing having to replace some blown windows for months. Didn't want to deal with the high cost, or the hassle and stress. Called up Theresa and her team and had Jeff come out to give us a quote. Jeff was very friendly, not salesy, and not pushy. Gave great advice. We shopped around and found the price to be a reasonable. Got the team out here today to do the install.

I'd been worrying about the hassle all week. That worrying was needless. The team showed up on time, super friendly, and got right down to work. They finished the job quickly, and professionally, and were a pleasure to have around. Good senses of humor, and very respectful of our home. They left it cleaner than when they showed up! The windows look great, couldn't be happier.

I've been having a problem with my shower doors that weren't properly mounted when I first bought my home. Sliding the doors were really difficult to open/close, so I researched a couple companies which were Lacey Glass and DK Boos. I first called Lacey Glass because they're right next door to Grateful Dogs where I take my dogs all the time. Sadly they only deal with Windows, not shower doors.

My next option was DK Boos. When I called them, I addressed my issue and they immediately scheduled a time to stop by. The truck arrived and the associate remounted my shower door within minutes and applied sealant to make sure it wouldn't slide back down. My shower door slides smoothly now. The staff were really polite and friendly. Highly recommended.

DK installed 19 new windows in my house this week. The windows look great and the installment went very smooth. The installation team was very professional and easy to work with. I would definitely recommend DK to anyone who needs windows!

I had glass shelves made for my curio hutch. Ordering was easy, service was fast, and my shelves are absolutely perfect. I will definitely use them again.