See what people have to say about us. With over one thousand reviews and nearly a 5 star rating, we are Pittsburgh #1 flooring company. The installation crew was super quick and did a fabulous job. As I eye up other projects for our home, Molyneux will absolutely be top-of-mind for any future flooring needs. If you need a referral, let me know! We just got all new flooring throughout our new house and the experience we had with Molyneaux was outstanding! We are very happy with our decision to go with Molyneaux.
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Molyneaux is pretty expensive, but they do quality work from start to finish. I dealt with 2 sales ladies, an installation scheduler, flooring delivery guys, and flooring installation guys. All of them are actual company employees, not sub contractors. Everyone was very nice and professional! They showed up when they said they would and communicated well throughout the process. I have to admit that I felt over $8,000 was very expensive for Shaw vinyl plank flooring and baseboards in one room (finished basement).
The Molyneaux Family has been Pittsburgh's #1 family-owned flooring business for almost a century. Our customer satisfaction hotline rings directly to Patrick Molyneaux's personal cell phone! We will help you find the perfect product and walk alongside you through the entire project from start to finish.
Reviews (25)
Marion S.
Mar 22, 2022
Shannon and Molyneaux did a fantastic job with helping my family pick our carpet and throughout the whole installation process. Shannon brought tons of samples and let us pick what we wanted and didn't try to sell us on anything we did not need or want. She took measurements at the appointment and gave us a quote. She even worked with us on the price.
The carpet has great padding and the carpet itself is of high quality. The installers came in the morning, removed the old carpet and padding, installed our carpet/padding, and were complete by 4 pm. They did not leave any mess behind. You can tell with Molyneaux that you get top-quality products and services. I looked other places, even know Molyneaux was more expensive, it was worth it to get better quality carpet and quick install by a professional contractor than someplace like Home Depot, where they don't know what they are doing and don't glue and stretch the materials properly.
Highly recommend Molyneaux! When you read a review, it is also good to point out some negatives points too. I had two things that I would like to mention. I wish there was more of a follow-up post-installation to see how things went and they charged my credit card with the second half of the bill before the job was done. But other than that, Molyneaux and Shannon did a good job.
The carpet has great padding and the carpet itself is of high quality. The installers came in the morning, removed the old carpet and padding, installed our carpet/padding, and were complete by 4 pm. They did not leave any mess behind. You can tell with Molyneaux that you get top-quality products and services. I looked other places, even know Molyneaux was more expensive, it was worth it to get better quality carpet and quick install by a professional contractor than someplace like Home Depot, where they don't know what they are doing and don't glue and stretch the materials properly.
Highly recommend Molyneaux! When you read a review, it is also good to point out some negatives points too. I had two things that I would like to mention. I wish there was more of a follow-up post-installation to see how things went and they charged my credit card with the second half of the bill before the job was done. But other than that, Molyneaux and Shannon did a good job.
Lex Henderson
Jan 11, 2022
John L.
Jul 07, 2021
Jennifer C.
Apr 23, 2021
Louise Grant
Apr 22, 2021
Excellent experience with salesperson Debbie Nietsch who really captured what we were looking for in terms of carpeting and flooring for our bedroom/bathroom and then again for kitchen /entrance flooring. Installation for the BR/Bath was beautifully done by Molyneaux. Kitchen flooring done as part of a contractor remodeling. Contractor was complementary on the quality of the flooring. Very pleased with outcomes.
Margaret W.
Mar 26, 2021
I am so happy we chose North Hills Molyneaux. Stephanie Wagner, our design consultant was amazing. She showed us so many options and explained everything in detail. We chose Molyneaux for their reputation and they did not disappoint. We encountered some minor delays on our end and they worked with us the whole way through to accommodate our needs and schedule. We would absolutely use them again on another project!
Dan Oleary
Mar 09, 2021
We could not be more pleased with our experience with Molyneaux Kitchen Refresh program. Not only do you get the expertise and products from Molyneaux, the best flooring and tile company in the area but you get the counter tops from Vangura, the largest kitchen counter top company in the area. We had purchased flooring with Steve Porter from the Robinson Town Center store.
During our consultation with him he said they were starting the new kitchen refresh program and we were so happy he mentioned it. We got personalized service and advice and we were able to see samples in your home so we could match them to the colors of our new floor and the cabinets. When it came time to pick the counter top we met the wonderful people of Vangrura at their showroom.
We decided to go with a granite countertop and we were shown full 8' x 8' full slabs in their warehouse. We worked with their interior design consultant Nancy Drew and she provide many ideas that made our kitchen even nicer. We selected the piece of granite and before installation Vangura provide a color virtual layout using a photo of our actual selection.
The selection of tile at Molyneaux for the new backsplash was incredible and we worked with Steve to select just the right size style and even the grout color during an in home appointment. The installation process was also performed with some of the best professionals. They were efficient and skilled with every part of the installation paying attention to every detail.
Working with seasoned professional from both companies made our experience unforgettable. When we need new flooring in the future we will only need to make one call to Molyneaux. If you are thinking of a small or major change to your kitchen or interior you need to check with consultants at Molyneaux for the MVP experience.
During our consultation with him he said they were starting the new kitchen refresh program and we were so happy he mentioned it. We got personalized service and advice and we were able to see samples in your home so we could match them to the colors of our new floor and the cabinets. When it came time to pick the counter top we met the wonderful people of Vangrura at their showroom.
We decided to go with a granite countertop and we were shown full 8' x 8' full slabs in their warehouse. We worked with their interior design consultant Nancy Drew and she provide many ideas that made our kitchen even nicer. We selected the piece of granite and before installation Vangura provide a color virtual layout using a photo of our actual selection.
The selection of tile at Molyneaux for the new backsplash was incredible and we worked with Steve to select just the right size style and even the grout color during an in home appointment. The installation process was also performed with some of the best professionals. They were efficient and skilled with every part of the installation paying attention to every detail.
Working with seasoned professional from both companies made our experience unforgettable. When we need new flooring in the future we will only need to make one call to Molyneaux. If you are thinking of a small or major change to your kitchen or interior you need to check with consultants at Molyneaux for the MVP experience.
Eric H.
Feb 17, 2021
They did an ok job for what I consider to be a very expensive kitchen floor. A 200 square foot vinyl kitchen floor shouldn't have cost this much as they just went over our old floor. The job itself took 2 installers less than a day. The sales person didn't explain much to us (ie cost per sq. Foot, what our square footage was etc). I should have asked but this is in hindsight.
My main issue was that I was charged half up front on the day of the sale which I guess I get. But the second half was charged before the job was even started! My bank account dropped $1600 a week prior to installation. When I tried contacting them they never replied but mysteriously the money was refunded a few days later. And then when they did come to install they ran out of material and had tried to install the shoe mould that didn't match the trim.
I had to point it out to the installers, it wasn't even close, they were going to try to install it without me noticing. Did I mention I had to wait more than 2 weeks to get it finished because they had to order another box of flooring. Anyways not as terrible as this may sound, the installers were professional, the customer care rep was professional and apologetic but I just expected more from a large reputable company. When you pay that much you expect it to be flawless. I probably will not use again or recommend.
My main issue was that I was charged half up front on the day of the sale which I guess I get. But the second half was charged before the job was even started! My bank account dropped $1600 a week prior to installation. When I tried contacting them they never replied but mysteriously the money was refunded a few days later. And then when they did come to install they ran out of material and had tried to install the shoe mould that didn't match the trim.
I had to point it out to the installers, it wasn't even close, they were going to try to install it without me noticing. Did I mention I had to wait more than 2 weeks to get it finished because they had to order another box of flooring. Anyways not as terrible as this may sound, the installers were professional, the customer care rep was professional and apologetic but I just expected more from a large reputable company. When you pay that much you expect it to be flawless. I probably will not use again or recommend.
Brad K.
Jan 16, 2021
Rob Caledonia was an incredible salesman! Incredibly thorough, patient and knowledgeable and followed up so many times during the process. We chose Molyneaux because of their strong local reputation and the tons of options they have. With the labor and everything included, it made the most sense to choose them because they're a one stop shop. I'm sure we'd use Molyneaux again for another flooring project if we need to.
Ryan Cook
Jan 08, 2021
We love our new floors! With Molyneaux you receive not only great product and expert installation, bit amazing customer service as well. I highly recommend you ask for salesman *Steve Porter*; he personally came to our house with product samples and followed up with us through and after the sale/install! Fantastic guy and very knowledgeable!
Stacey Tomer
Dec 25, 2020
I don't even know where to begin! My husband and I finally purchased our first home after 3 years of looking! The previous owners had a dog and unfortunately there was a large stain on the living room carpet and it just smelled like wet dog especially when the sun was beating down on it. Molyneaux Flooring was the first place we walked into to find our new carpet!
And we were glad we stopped looking from there. We met Shannon right when we walked in the door! Super super super nice lady! She showed us the samples, showed us price ranges and even offered a free home consultation. She brought more carpet tiles than imagined. I think we dropped more in the grass trying to bring them in! Of course because of Covid we had to wait a little longer than planned but we tried our best to be patient.
I was at work when the carpet got installed. My husband gave me a play by play and said how professional and nice they were. They even cleaned up after removing the old carpet before putting the new carpet down. When I came home from a long 12 hours the first thing I did was lay down on it. It's soft and comfy and we even somehow managed to match our couch to it! (Not planned-couch was picked out before carpet) All in all, it has been almost a month later and I've never seen my husband want to vacuum the carpet so much! We absolutely guarantee Molyneaux Floor if you are looking to redo your house!
And we were glad we stopped looking from there. We met Shannon right when we walked in the door! Super super super nice lady! She showed us the samples, showed us price ranges and even offered a free home consultation. She brought more carpet tiles than imagined. I think we dropped more in the grass trying to bring them in! Of course because of Covid we had to wait a little longer than planned but we tried our best to be patient.
I was at work when the carpet got installed. My husband gave me a play by play and said how professional and nice they were. They even cleaned up after removing the old carpet before putting the new carpet down. When I came home from a long 12 hours the first thing I did was lay down on it. It's soft and comfy and we even somehow managed to match our couch to it! (Not planned-couch was picked out before carpet) All in all, it has been almost a month later and I've never seen my husband want to vacuum the carpet so much! We absolutely guarantee Molyneaux Floor if you are looking to redo your house!
Sara L.
Dec 04, 2020
Joe was great he was very helpful with helping us choose the right color carpet. The installers showed up on time were very polite however they asked us if they had to wear their masks. It put us in a hard position. I told them I would prefer if they did and they could take frequent breaks outside but especially inside our home our request was for masks to be worn.
My husband and I wore our masks while they were here. They didn't wear them. I had to ask again politely but it didn't work. It put us in an uncomfortable position. We are very pleased with the quality of the carpet, there was an issue with a large gap at the bottom of the stairs which they offered to come fix when I called.
My husband and I wore our masks while they were here. They didn't wear them. I had to ask again politely but it didn't work. It put us in an uncomfortable position. We are very pleased with the quality of the carpet, there was an issue with a large gap at the bottom of the stairs which they offered to come fix when I called.
Lauren B.
Nov 16, 2020
I heard great things about Molyneaux when deciding who to use for my carpet installation, so I went with them! I was pretty satisfied overall. My design consultant/PM, Michael Cruz, was very helpful, responsive, and professional throughout the process. On the installation day, there were a few hiccups (wrong metal installed at first, crew that came didn't have tools to cut doors as promised), but the crew quickly fixed their mistake that day, and Michael managed to get someone out to my place the next day after installation to cut my doors. The carpet looks beautiful and was a great price. I'd use them again!
Mark L.
Nov 09, 2020
Great experience from the initial design consultation to the day of install. We had a large job and our salesman Michael was great. He put up with all of our various changes we made to the project to keep us within our budget. When the day of the installation came, the contractors finished the job in a timely manner and kept us informed through the whole process. All in all, I would recommend Molyneaux to anyone interested in improving their home.
Linda A.
Nov 06, 2020
We contacted Molyneaux via their website to inquire about carpeting for our steps, upstairs hall and two bedrooms. Our sales consultant, Renee, called very quickly and we set our in home appointment. I spoke with her at great length on the phone about what I was interested in, and even gave her the colors that I had already picked out. She arrived with not only the colors I had suggested, but a wide variety of other samples.
As it turned out the colors I had chosen were not what I expected so it was beyond helpful to see them first. She had a great selection of other colors and I chose two different ones. Renee was very professional, not pushy and very easy to work with. Installation was scheduled and installers, Jon and Roger, arrived promptly and were very professional and hard working.
We had a lot of furniture for them to move and not a lot of space to store it, but they accomplished it with little problem. They did an excellent clean up job and I couldn't be more pleased. From start to finish our experience was flawless and I will definitely use Molyneaux for any future needs.
As it turned out the colors I had chosen were not what I expected so it was beyond helpful to see them first. She had a great selection of other colors and I chose two different ones. Renee was very professional, not pushy and very easy to work with. Installation was scheduled and installers, Jon and Roger, arrived promptly and were very professional and hard working.
We had a lot of furniture for them to move and not a lot of space to store it, but they accomplished it with little problem. They did an excellent clean up job and I couldn't be more pleased. From start to finish our experience was flawless and I will definitely use Molyneaux for any future needs.
Virginia Voegler
Oct 26, 2020
Dee L.
Sep 02, 2020
My husband and I decided to do some changes to the house during what seems to be this never ending COVID, but Renee made the process so simple and easy, she even made sure to follow safety protocols while coming to our home. We can't wait to get started on the new tile in the upstairs bathroom. Highly recommend reaching out to her if your in need of some new TLC on your floors!
Shannon V.
Jul 23, 2020
Our Molyneaux experience was flawless, especially given the current pandemic. Scheduling an in home consultation on their website was easy and smooth. We were contacted within the time frame stated in the email for our in home consultation and worked with Stephanie Wagner. She asked for details for our project and what colors we were interested. Upon her arrival and during the consultation, she followed all the guidelines that have been recommended due to the pandemic, which we truly appreciated.
She also brought several samples with different colors and styles. She was knowledgeable and understood our needs. Most of all, she was not pushy and respected that we needed time to decide. After agreeing to move forward, the installation scheduling went smoothly. The installers arrived and began promptly and work quickly. We have worked with numerous contractors and companies as we update our home and Molyneux has by far been a top company to work with for the entire process.
She also brought several samples with different colors and styles. She was knowledgeable and understood our needs. Most of all, she was not pushy and respected that we needed time to decide. After agreeing to move forward, the installation scheduling went smoothly. The installers arrived and began promptly and work quickly. We have worked with numerous contractors and companies as we update our home and Molyneux has by far been a top company to work with for the entire process.
Amy H.
Jul 20, 2020
We had a wonderful experience with Molyneaux! Our salesperson, Debbie, was easy to work with and responsive and the carpet we got was really great quality for a good price. The gentlemen that came to install were very professional and did a fantastic job! I was amazed at how fast they were able to install the carpet on the steps and our entire second floor in under two hours - watching them work was fascinating - they were so good at what they did! If I would need carpeting done again, I would definitely reach out to Molyneaux.
Amy O'Leary
May 31, 2020
Our Molyneaux experience was fantastic and it started when we walked in the store. The Robinson showroom had every type of floor covering you could be looking for. We wanted to replace 30 year old carpet and 15 year old linoleum. This was a project that we had put off for many years. We had casually shopped the big box stores and one other flooring store but were not impressed enough to make the decision to purchase.
The Molyneaux experience continued once we met Steve Porter at the showroom, we knew we had met a qualified and sincere salesman. He spent time with us to explain all the different types of floor covering from hard wood to ceramic to vinyl options. We decided on Shaws luxury vinyl plank flooring. Steve brought a dozen samples to our house to make the selection process easier and to help us see the color in the rooms where it would be installed. Steve was able to also do the measurement with a laser tool to determine the amount we needed.
He was able to make the calculation and we had a price that night. He offered many options for payment including 3 year no interest. Steve made the experience simple and easy. The Scheduling of installation was easy and they were flexible to meet our schedule. We were having 3 rooms installed including new base board in all rooms and they estimated 2 days.
We had a great installation crew with "Junior" as the crew chief. The installers were fast and very efficient. They arrived on time and started within 10 minutes of arriving. We were very surprised when they had the full job completed in one day. Steve followed up while they were installing and also days later to follow up on how the process went.
We are very happy that we stopped to check Molyneaux and very happy we had Steve Porter as our sales consultant. If you are looking for flooring you need to start with Molyneaux and have them give you their #1 experience.
The Molyneaux experience continued once we met Steve Porter at the showroom, we knew we had met a qualified and sincere salesman. He spent time with us to explain all the different types of floor covering from hard wood to ceramic to vinyl options. We decided on Shaws luxury vinyl plank flooring. Steve brought a dozen samples to our house to make the selection process easier and to help us see the color in the rooms where it would be installed. Steve was able to also do the measurement with a laser tool to determine the amount we needed.
He was able to make the calculation and we had a price that night. He offered many options for payment including 3 year no interest. Steve made the experience simple and easy. The Scheduling of installation was easy and they were flexible to meet our schedule. We were having 3 rooms installed including new base board in all rooms and they estimated 2 days.
We had a great installation crew with "Junior" as the crew chief. The installers were fast and very efficient. They arrived on time and started within 10 minutes of arriving. We were very surprised when they had the full job completed in one day. Steve followed up while they were installing and also days later to follow up on how the process went.
We are very happy that we stopped to check Molyneaux and very happy we had Steve Porter as our sales consultant. If you are looking for flooring you need to start with Molyneaux and have them give you their #1 experience.
Blake R.
May 27, 2020
Sue Koren
Apr 24, 2020
Thank you Amy Walsh for such great service! Having the wood plank installed in 3 bathrooms, lower level kitchen and laundry area has made it so much easier to clean (especially the master bathroom area). The carpeting in the upstairs hallway and foyer steps is great! The carpet is so soft compared to what was there before. I love walking the hallway just to feel the plushness! Thanks again. I look forward to working with you in the future!
M. O.
Feb 24, 2020
Our sales consultant, Susan Polaski was so helpful. She came to our home twice with samples to help pick out the right carpet. She presented several options and colors and was very friendly throughout the whole process. She was patient with my questions, knowledgeable about the products and wonderful to work with. Thank you!
Jodi Jackson
Dec 21, 2019
Recently needed carpet on three flights of steps in a row house. Debbie Neitsch came to our house within one day of requesting appointment. She called ahead to get a sense of what I was looking for- which made the process smooth and quick. We found affordable carpet that would work perfectly on the difficult steps. The installation crew was prompt, polite and considerate.
They took extra care on the difficult stairs to make sure it was exactly what I wanted. They also cleaned up nicely. We used Molyneaux for our primary residence, and now this additional property. Would absolutely use them again!
They took extra care on the difficult stairs to make sure it was exactly what I wanted. They also cleaned up nicely. We used Molyneaux for our primary residence, and now this additional property. Would absolutely use them again!
Kate S.
Aug 29, 2018
We had a great experience with Molyneux. Here is my list of highlights: - Everything happened on time. - They were flexible in scheduling. We appreciated that we were able to set back the dates as we needed to complete a painting project first. - We utilized the financing option and had no issues. The payments were affordable and we paid it off no problem and did not need to pay any interest. - We like the quality of the carpet.
It was the perfect solution for our needs. - The installation workers were very friendly and did an excellent job. - Our salesperson, Pat, has been with the company for many years and was also friendly. He helped us make a decision and we did not feel that he was trying to oversell anything. He truly had our best interest in mind and we appreciate that. I have referred Molyneux to friends. When we have more carpeting needs we will be contacting them again for sure.
It was the perfect solution for our needs. - The installation workers were very friendly and did an excellent job. - Our salesperson, Pat, has been with the company for many years and was also friendly. He helped us make a decision and we did not feel that he was trying to oversell anything. He truly had our best interest in mind and we appreciate that. I have referred Molyneux to friends. When we have more carpeting needs we will be contacting them again for sure.