Apex Kitchen Cabinet And Granite

Lorrena is a horrible salesperson who does not want to help at all. We waited for 2 weeks and called her back and got a response she did not receive anything. In the middle of conversation, she disappeared. Wasted out time by trusting her initial promise. Perhaps this is a way of reducing her workloads. Pretend she did not receive anything.

Came here and they didn't want to help me. They said "We don't have it in stock. Come back in January" they could have prepared layout and let me know what cabinet size cabinets I could get and a proposed layout. Oh well. Didwant to help me so I moved to another place that was glad to help me even though the cabinets don't arrive until February.

I just purchased kitchen cabinets for a property in remodeling. Lorena was excellent with helping me out. Thanks for the cold water.

I've gone twice to purchase slabs of granite for two kitchen remodels. The employee Wendy has helped me out both times giving me excellent service and advice about which one to choose. Good prices on granite and good service both times with Wendy. Thanks!

In and out! It was that quick. Browse, choose, give measurements and you'll have your sketch and estimate. A big THANK YOU to Lorena who assisted me with professionalism and. a lil much-needed counciling. : I expressed what my needs were and she was authentic and honest in her suggestions and I very much appreciate and respect that in an individual. My experience of Apex was a process of ease and outstanding customer service!

I purchased several moldings and was told by Lorena that I would be able to return any unused material. Due to COVID 19 many contractors where not working. Finally got someone to finish the work and when I tried to return the Unused material Lorena refused to give me a refund. Be aware that when they want your business u get the best customer service once u make the purchase it's a different ball game. Lorena was Very rude and disrespectful. Would never refer anyone to this store. There are many other options to choose from. Worse customer service.

This place really exceeded all my expectations in what they were going to do. From the beginning to the end, the process was smooth. I got a great design, great appliances and other parts to my kitchen and bathroom, and they referred me to a great contractor. During the installation they checked in often to make sure everything was going smoothly.

I recommend anyone who is getting work done to the house to check this place out. Ask for Lorena, she has been nothing, but professional, helpful, & does her best to meet client's needs and reasonable expectations. Her work is thorough, and she employs smart & knowledgeable staff to help assist her in achieving desired results for her clients.

I recently got a new place and Lorena Castro was able to help me stay calm and get me the correct measurements to complete my kitchen. She was more knowledgeable than anyone else helping me fix my new place and she wasn't even there. I highly recommend going to her. I hope to be going back to get my restroom items, just because Lorena Castro went above and beyond! GREAT JOB!

Order Kitchen cabinets for my kitchen and they got the measurements wrong and said it wasn't their problem that they got the correct measurements and to top it of some of the cabinets came with defects. They did no exchange but gave me a kit for "me" to repair it, because the measurements were wrong I had to purchase 2 additional cabinets they said they would be ready in 2 weeks. 2 weeks go by and they aren't ready.

I had to go up there and ask when they would be ready and Lorena and Cynthia said they didn't know. So I said then why would you tell me they would be ready in 2 weeks? After that I asked for my money back since they didn't have any clue when the cabinets would arrive. They said sorry we don't give refunds only store credit. I said the only thing I need from here are the cabinets and you charged me these cabinets knowing you would not have them in the 2 weeks you promised.

I ended up having to purchase an item totaling what I had paid for the cabinets. Another thing when notifying them the measurements were taken wrong Lorena said we only sale the cabinets our job is only to sell if they don't fit thats not my problem whoever you get to install them must make them fit however they can. Worst customer service ever. They're nice at first so they can get your money but afterwards once you've already paid them they wash they're hands and don't help you and treat you with such arrogance.

Please do yourself a favor and don't purchase anything from here even though you will "save" yourself some money in the end it isn't worth all the trouble they put me through. My kitchen hasn't been finished because of this. Will NEVER give business to them again. $7,300 is the cost.