Jordan's Building Center

We've been working with Ken and the team at Jordan's Building Center on several of our projects. On a number of occasions the crew at Jordan's has showed up early and stayed late to help us get our materials packed and delivered. The deliveries are accurate and on time. Because of their hard work and dedication, we are getting all of our takeoffs and lumber packs through Jordan's and are confident everything is accurate. We look forward to working with Jordan's on all of our projects.

I made a large purchase of many Marvin windows and doors from Jordan's 10 years ago and the experience was extremely frustrating. If I called, their window guy, Lee, he would seldom answer the phone and often would not return my vm-s. When I went by to set up an appointment, he would ignore me as I stood outside his glass walled office. No one else at Jordan's seemed concerned that a customer was just standing there and nobody asked if they could help me.

I persisted because I wanted Marvin windows and I finally was able to place an order and receive delivery. We are currently starting another major renovation project (lots of windows and doors) and I again foolishly went to Jordan's because I didn't know there are other Marvin dealers in Denver. Lee now has an assistant but she refuses to help even with setting up an appointment and or providing basic information.

And again I had the same experience of being ignored. As before, I stood outside Lee's office while he ignored me until I finally just walked out. Since then I have found that there are other Marvin dealers who actually answer the phone and are helpful. Interestingly, everyone I met at Jordan's this time was rude and unhelpful. It's a wonder that they are able to stay in business.

They had what I needed. They didn't try to sell me their junk. They were very helpful. All around a good experience.

Best price and in-stock on LVL beams;) To make a fish tank stand, in this case. Place is super busy and understaffed in yard. Takes a few to get it loaded. This place reminds me of Lumber store/yards from years ago before the big box stores hit town;) Think they have a little of everything on-hand;) Thank you!

If you sick you go to the doctor. The doctor give you a prescription. You don't know what the doctor prescribe. You go to the pharmacy they know what it is. Correct. You buy it.! I went to Jordan's with the architect's report asking for one metal bracket the guy on the desk told me that he don't know what it is. Seems to me that they need professional people there on the main desk. Funny part: I went to home depot and a lady that works there told me at which shelf they have them.!

We went to this store because was local and looks like small business. We order trex to make our planter and received 2 pieces damaged. We used 1 but the other one is just trash. They told us, if you can't use it, we will replace the boards. Ha! Just words and worth nothing. Bad business. Don't waste your money. We bought at Home Depot instead what we still needed to finish our project. Something small and yet We lost money with Jordan, but Home Depot heard our story and gave us a good deal. They make small business look bad.

It's nearly impossible to get some decking ordered and paid over the phone. On top of that they don't call back. We were trying to reach someone for the past 4 days over multiple phone calls and voicemails and got a hold of Tim only once. This has got to the point where we wouldn't want to waste our time and business here.

The best customer service in Denver and Colorado Springs. In and out of the office quick along with prompt attention in the yard. Best selection and quality materials. We buy from many sources and this is our favorite. Wish we were closer to them they would get more business

Ordered kitchen cabinets through them. Nick was very helpful with my kitchen design and remodel. He gave lots of insightful tips in the design that I had not considered. He was also respectful as to what I wanted and did not try to make me purchase something more expensive. The cabinets we got are beautiful and a really high quality.

I purchased a set of replacement windows through Jordan's a few months ago. They weren't the cheapest bid, but not the most expensive either and I felt they offered the best value. I went with a new construction window which gave me more glass area and they replaced the trim, which was needed anyway at my house. The sales team was professional and thorough and did not pressure me.

The installers were fantastic! They started the project on time, finished on time, and did a flawless job. As someone else said, the installation wasn't good, it was perfect! I love my new windows!