Since 1877, The Hartford Lumber Co. has been serving Connecticut and New England builders. We are a 4th generation, family run business that has prided itself on the service it has offered for over 125 years. Whether you are a major builder, contractor or the do-it-yourselfer, we currently have the products you need to get the job done right.
Reviews (10)
Klang Xx
May 29, 2021
Ernesto J. Bravo
May 27, 2021
Funtimes
May 05, 2021
I called Hartford Lumber to ask if they had something in stock- they did. Two days later I went there to make my purchase and was told that I should have called first to place my order (due to COVID-19) I said that I HAD called but wasn't told about the order ahead process. They were too busy to make an exception for me, despite their poor communication. I'll bring my business elsewhere.
Shez Bennett
Aug 15, 2020
I called her to asked her about my subfloor. I WAS SO NERVOUS. SHE TOLD ME IN A CALM, SOOTHING VOICE. HOW TO FIX IT.AND I HAVE NEVER PURCHASED ANYTHING FROM THEM. I WAS SO BROKE STARTING A BUSINESS IN MY BASEMENT.I FELT A PEACE OF MIND THAT.IT WAS GONNA COST ME LESS, now I can get a door and upgrade on paint thank u. THE LADY THAT ANSWERED THE PHONE
Allison Laska
Jun 24, 2020
Colin King
Feb 01, 2020
I found Hartford Lumber in my search for a particular product, of which they were the only local vendor. I admittedly was hesitant about traveling into the city to get building materials, but it was a necessity to obtain said product. I found the staff to be extremely helpful and friendly, and they have the best prices around on quality lumber and materials, as well as free delivery on many local routes when purchased in quantity.
I ordered a list of items for a deck last week, and when they arrived, the driver and I realized that there were a couple of items that hadn't been shipped. The driver apologized and said he'd fix it, but I was willing to wait, as I didn't need them for a couple of days. They went out of their way to make sure I received those items before the end of the day, even after my guys had gone home! I commend their efforts and will certainly be using their services for many more jobs in the future.
I ordered a list of items for a deck last week, and when they arrived, the driver and I realized that there were a couple of items that hadn't been shipped. The driver apologized and said he'd fix it, but I was willing to wait, as I didn't need them for a couple of days. They went out of their way to make sure I received those items before the end of the day, even after my guys had gone home! I commend their efforts and will certainly be using their services for many more jobs in the future.
Noel Juney McGregor
Nov 12, 2019
Lisa Valentina
Dec 05, 2018
Outstanding Customer Service! We visited Hartford Lumber and placed an order for some knotty pine ceiling planks. Something went wrong with the order and it wasn't delivered when expected. However, Hartford Lumber immediately rectified the problem by sourcing the lumber from a different supplier AND gave us a sizeable discount. The re-order was delivered promptly and we were able to keep our project on the original timeline.
The sales and support staff were extremely pleasant to work with and truly bent over backward to solve the issue. They handle large orders for large customers but didn't make us feel inferior for having a small order. We will definitely be back for our next project.
The sales and support staff were extremely pleasant to work with and truly bent over backward to solve the issue. They handle large orders for large customers but didn't make us feel inferior for having a small order. We will definitely be back for our next project.
Aaron Smith
Jan 16, 2017
Joe M.
Jan 31, 2016