Tile Outlet

Great at answering my questions and working toward a cost effective solution.

These guys are awesome! Nathan took care of us from the beginning to the end. Definitely will be returning.

They were first to upgrade everything, said 3-5 days delivery took 3 weeks. The floor sample did not match what we picked. They took the material back, but have to take them to court for a refund. Stay away their customer service is bottom of the barrel and their prices are very high. Save your money and stress and go with someone else.

Nathan and his team are highly knowledgeable. Very nice showroom and great customer service!

Nathan and David have MAD SKILLS! Two Great guys that saved us both time and money. Highly recommend Tile Outlet.

Horrible place! We threw away a soda cup in the dumpster and the owner came out and told us to remove it because the dumpster wasn't there so he had to pay for our trash removal! We drove away.

I had read that there was a new owner because previous reviews were not very positive but the new owner, Chris was great. Everything went smoothly with our new quartz countertop from ordering to install. I will post pictures of the new kitchen soon. Husband installed the backsplash and just waiting for him to finish grouting.

We recently engaged Chris Aguilar at Tile Outlet in South Lake Tahoe for new granite kitchen countertops. We were very impressed with his responsiveness, price & quality of work. Tile Outlet utilized Mark Lathrop of Stoneworks for the demo & installation. He was amazing! Excellent quality, professional & he returned quickly to make a slight correction, as requested. We couldn't have been more pleased!

Great place to get granitcounters from there bone yard, flooring ask for Mitch tell them Lisa Kingsley dog's sent you.

If you're looking for tile in Carson City, you want to visit the tile outlet. Tile is their reason for being. Well I shop and support the big box home stores if you want the best of tile oh, you want to come to the store and check out their selection.

Don't use if you have a schedule. Tried them twice and both times were late and could care less.

These guys are great! Customer service is awesome, and the guys are very friendly and helpful. Got a great price on everything, and would have been happy to pay more for the service I've gotten. I will definitely be back in when I remodel the kitchen and living room. Best in the area by far!

Our first meeting, 2 months ago, with Chris was very professional. I have never ordered any type of quartz before and was not very knowledgeable. After speaking with Chris he was able to answer all of my questions. It has been two months since we spoke and he remembered my order like It was yesterday. He was able to go through my estimate and define each item. After dealing with Chris and his excellent customer service I feel as though I would recommend his shop to family and friends. Thank you Chris.

I really hate to give 1 star but this business was terrible. Not to mention WAY OVER PRICED! As a local you want to shop local. I ordered tile and decretive tile for my shower. I was leaving on vacation a week after I put in my order. Understanding that they need to probably be paid when my order came in I left my CC#. Fully expecting my tile to be installed by time my 2-1/2 week vacation was over. (by the front door is a sign that says tile outlet everything in stock) When I got home my contractor told me he couldn't get the tile up because the tile wasn't in!

So after the tile finally showed up he went to lay it but he was having trouble with the decrative pieces. He called Tile Outlet to ask why the pattern was so hard to line up. Guy on the phone says he might have to toss 1-2 pieces before the pattern came back. My contractor was not able to figure it out. So he went into Tile Outlet to see what his problem was.

The guy started to show him, but then he realized you have to toss out 5-6 before it matches up again. Is that just me or a total waist and don't you think your employees should know things like this? Now this is my contractors bad for not measuring correctly on the end pieces. So he went in to order more. Tile Outlet said it would be in little over a week. 2 weeks later we call no tile, now another week NO TILE.

I go in another week later to see if its in NO TILE. They said it should be in tomorrow. So I go in next day NO EFFIN TILE! (mind you i can't shower at my own house) So Chris at the front desk tells me his boss has them in his truck but he left on vacation! Are you joking?! Chris then tells me he will personally go get them tonight and he will have them at the store the next morning. knowing how this business runs i didn't waist my time to drive down, I called.

I was happy with that because yet again NO TILE! About a week later I finally got my tile. Now saying all of that I wasn't going to write a bad review because shit happens. BUT after getting my CC statement I'm Pissed. When I got back from vacation and no tile was in I asked the front desk guy to delete my CC# and to call me and I will come in and pay cash. He then goes on the computer and tells me its deleted. Then how the HELL did my CC get charged?

The owner of Tile Outlet, Pat, was very helpful in recommending granite for our kitchen counters. Pat was easy to work with and recommended good subcontractors: Rob and Mark. The process went quickly and the prices were reasonable. Our kitchen looks great!

We got some samples of slate and decided to get 8 boxes (40 pcs.) because the piece that showed through the windows in the boxes were all nice pieces that we can use. Upon opening the boxes, all top pieces were nice. In all boxes, the second and fourth piece were solid gray or solid green. Not even CLOSE to matching. More like clashing. Lady at store would not take open boxes back.

She traded out 4 damaged pieces for 4 nice ones. Would not take back any non matching pieces, for a few good loose pieces. She made us keep the ugly pieces. She knows that even she couldn't sell these ugly pieces. She knows that these boxes come with 40% non match pieces and says that Natural Stone comes that way. She made us buy four more loose pieces that looked ok at full price (3.99/ea.) We wanted to swap 4 ugly pieces for the 4 good pieces. NO DICE.

Please use my Yelp to help you when you are buying slate from them. These boxes came from China. Buy American! I DO NOT recommend doing business with THE TILE OUTLET. Their business is for sale, and I can now understand why they are struggling. Small towns will force out businesses like this. BEWARE!

Certainly not the cheapest, but closer than Lowe's in Carson City. We needed more thinset as we were in the middle of a big tiling project and it was close to our cabin. We paid $7.00 more a bag, but it was worth it for convenience.