Bell Hardwood Floors

I recommended a family friend to this business to have her floors taken care of after a shady contractor left her home in shambles. Not only did Bell Hardwood take care of her floors, but they got her job completed sooner than she expected. I'm so happy with how well they took care of her and her home and will continue to recommend their business. For them, you're not just a customer, you're family!

Do not use Bell Hardwood floors!. They completely ruined our hardwood floor. We were very understanding and let them try and fix it. They came back 4 times (moved all our furniture out 4 times) and each time instead of fixing it the way it should of been done the first time they used a black marker to try and hid their disaster. One of the crews they sent were so fowl mouthed and saying the worst things about us and the owner of Bells that the window guy that was there could hear them and told us we should never let them back in our house.

We had two different floor companies come look at our floor after Bells and both said that Bells ruined our floor and should be responsible. Now they won't return our phone calls and we paid them half up front and they won't even refund that. They destroyed our base boards and on top of we paid them half we have to replace our entire floor (kitchen, living room, laundry room, hall) and replace our base boards.

We have heard such good things about the original owner but the new owner Johnathan is awful! He doesn't know what he is doing and has zero integrity. Even one of his own employees said it was Bells fault. We even offered to split the cost of replacing the floor and baseboards. Trust me do not use Bells!

Replaced hardwood flooring, sanded and refinished flooring. Professional and knowledgeable workers. They were fast and thorough. I would recommend Bell Hardwood. Look on bellhardwood.com for more complete review. Services: Install flooring, Repair flooring

My team leader was Brad and his partner Devin. they did our floor in three days. it is absolutely gorgeous they worked so very hard and their work ethic shows in the detail of their finished product. they did not cut any corners you can tell they wanted a perfect product and it is gorgeous thank you Services: Install flooring, Repair flooring

We have used Bell to install and refinish hardwood flooring in six rooms in our home over the past 15 years. I have found the staff to be professional, responsive, and helpful. One of the rooms we had done about 10 years ago was not to our satisfaction, and the owner came to look at it and immediately set about making things right. Knowing that things will be done to our satisfaction, their great product, and their exceptional staff keeps us coming back. Special thanks to those we worked with recently - Daisy, Brittany, Jonathan, Shawn, and Tristan.

***UPDATE: After four weeks, FOUR WEEKS, and after I called again, the front desk person called me to tell me that they would not feel comfortable refinishing my floors because someone else has worked on them before. Yes, that is is the meaning of RE-finishing. Google won't let me leave zero stars. I will never recommend this company. We asked for a quote.

They came and said they would get right back to us. That was three weeks ago. I have called and left messages, I have emailed, no response. I finally got ahold of the receptionist who said she would find out and get back to me first thing the next morning. Nada. This company was highly recommended but I am not impressed.

I work in event production and set design, so I've had some experience with carpenters and builders. These guys were very easy to deal with, both in the bidding process and the work phase. Prices were fair and the work professional. I would hire them again and recommend them further. What else can I say? Service: Repair flooring

Thank you Bell! Tyler and Brad came over today and went over floor fixing everything! When a company comes back until your satisfied how can you go wrong? Floor looks fabulous! Highly recommend Bell for floors. Customer service pros! Thank you!

I had my original hardwood floors refinished. Shaun and Brad did amazing work. They were great to work with. My floors look amazing!

Overall I had a bad experience getting my floors redone by Bell. I would not use them again. The job took about twice as long as estimated. When one of the workers got sick, they never sent another person to help him. This significantly extended the job. Although I should note the craftsman doing the work was skilled and very professional. At the end of the job the sealing of the floor seemed poorly done.

There was some dust stuck in a few places, and the floor under the dishwasher was but sealed flat. I'm not sure what they use to seal the floor, but it has not held up well. Compared to the old floor seal that was original to the house, the special sauce Bell uses scratches much easier and seems to be more susceptible to water damage.