Fafco Solar

The direct customer service was great. Alex responded to my email issue within 24 hours and immediately shipped out replacement parts for panels under warranty. The solar panels for our pool actually work too well sometimes, really heating up the water. We have had leak issues with some of the panels and the overall quality of installation, the latter not Fafco's fault but nonetheless frustrating. Unfortunately, the installer was unwilling to troubleshoot or work through the warranty process. However, Fafco worked directly with me to resolve all issues including a few problem panels from one lot. Only wish there was a reliable retailer / installer locally. Overall, living in the Northeast - these panels have been a must for enjoying our pool from May to October!

Fafco Is extremely easy to work with, affordably priced and very easy to get a job quote with on both their website and assistance from their office. Their staff is very knowledgeable and very helpful. I very much enjoy working with them and would highly recommend them for all of your solar pool heating needs. Definitely a top-notch company

Panel holes literally inside the FAFCO logo, they won't do anything about it. Hoping they reconsider so I can change the review to a positive one. I don't know how much more of a message there can be to stay away from these panels than defects present in the only two places where they branded the piping. Good representation of the company I guess.

I have worked in solar for many years and have never seen a manufacturer not honor a warranty. My mother had solar pool panels installed in 2013, and has had nothing but problems. Fafco originally sent their warranty company out to repair a panel a couple years ago, but now that she has more problems they are saying the issue is do to the installation quality and therefore they are refusing to honor. Their own dealer installed and only their warranty company has serviced! It's ridiculous. No one should ever work with this company or their products.

Unresponsive on warranty. No calls returned or action after local vendor made visits. They do not honor their warranties. I have been working with a local vendor for 10 weeks and I am getting the run around. I replaced a panel two years ago after a contractor damaged the panel. It was replaced with a new panel and now that panel has a major leak right at the manifold.

Clearly a manufacturing defect. After the local vendor made several visits to my house, they say Mike Fitzgerald, the company representative for Hawaii (located one CA) is delaying the warranty. Avoid this company and it's products.

My solar panels failed after 4 years, beware of the 10 year warranty. I have been offered 10 % prorated, that means I have to pay 90% replacement cost! For a pricey investment look elsewhere, you will be abandoned come warranty time

Stay away. I had Fafco panels installed by Fafco. The wind blew them off. Their CEO Robert Leckinger promised to help with a special discount, but I never heard from the again. No phone calls taken, no letters answered. I hear they have a very bad reputation in the industry.

FAFCO is a brand I trust. As the first and longest in the business of Solar pool heating they know what they are doing and how to make quality polymer pool heating products. My 12 foot Sunsaver really heats my pool and lets me swim from April to October.

The oldest and largest solar company! Best solar products on the market!

Honest, dependable company. Probably the oldest in the solar business. Innovative products that are well worth the investment. I've always had great experience with them.