Advance Glass

Terrible service I had mirrors made for cabinet. which cost 35 then the told me I had to order the brackets from them which I did n was 20. no big deal I want chrome ones to match my other cabinet then then they told me another 65 to mount the mirrors I told them I will take care of it I only want the mirrors. after 4 phone calls about them not doing the mounting the called me to come pick it up so I get there. the mounts are black n n chrome like I told them. n the mirrors wore mounted when I told them I was gonna do it. and they wanted to charge me 120. for mirrors mounts n labor. when I told them I only wanted the mirrors. n they gave me the wrong mounts I ended up paying 75. what ever I need the mirror. then give me wrong color and to charge me. for mounting. terrible service. would never go back

A perfect fit! From customer service to final product, can't say enough on how great everything turned out. We had four pieces of glass cut for our dinning room table, with leafs, and kitchen table. Highly recommend Advance Glass and looking forward o using them on our next project.

Wow, what can I say? This is my second time utilizing Advance Glass for a Shower door, Justin was incredible, coming into my home promptly, and listened to my needs (I have a 2 year old) so needed some recommendations. In addition Mike and Matt who came to install it went the extra mile and were neat. They left the area as clean as they found it, and provided me some great directions, and just conversation, asking me about working from home as a teacher etc.

This company's customer service, price and employees come second to none. They do incredible work at the best price, get the clear shield that goes over the glass, it's well worth the extra $130 (on my style) and helps keep the glass clean. From start to finish, incredible.

I will keep it short. Had a very good experience, very knowledgeable staff, I did not have any expectations as we did not discuss the scope of there work they were to perform on my storm windows. Got the windows back in a short period of time 2 days, the price was what was to be expected. I will use them again for sure.

We recently had 2 projects completed by Advance Glass. The first project was new shower enclosure glass in our renovated bathroom in February 2019. The staff at Advance are excellent to work with and the fit and finish of the shower glass was extraordinary! The success of that job prodded me to take on another long planned project - removing and replacing the crummy builders grade handrail installed by the homebuilder, MJ Peterson, in 1992.

I removed the old oak handrails, newels and balusters and replaced the existing oak base trim with new, custom milled 5/4 oak that I cut and finished. I removed the old door and baseboard molding from the rest of the hallway and replaced it with new, black trim. We wanted a black powder coated steel and glass handrail system and Advance had exactly what we had in mind.

Those handrails were installed today and once again, the fit and finish are exquisite. The stainless steel railing materials are both top quality and heavy duty and the folks at Old Dutchman who did the powder coating executed that task flawlessly. In summary, the attention to detail and expert craftsmanship and installation exhibited by both Advance Glass and Old Dutchman are top rate.

The new glass handrail system has transformed the upper floor from a dull, lifeless exercise in lame trim carpentry to a an eye catching renovation that enhances the entire interior of our home.

I brought two antique frames here. One to have a piece of glass cut and a backing out in and the other to have an oval mirror cut and put in. I picked them up and upon examination at home noticed many issues. First, on the frame with backing, the backing which cost $8 was just a piece of cut cardboard. I can cut a piece of cardboard. It doesn't cost $8.

I thought I was going to get a proper frame back like you get in the store when you purchase a new frame. The oval mirror was an antique frame I repainted. The mirror glass did not sit properly against the front of the frame so there was a gap between the mirror caused by glue and the frame. So you actually saw part of the inside of the mirror frame reflected in the mirror.

And they damaged the frame chipping off the paint. When I went back in the next day and spoke to the owner, instead of apologizing I got excuse after excuse and was told since I originally painted the frame, I have paint and can just touch it up.um? Excuse me? No. I had to be extremely firm with the owner and told her that first, that's not a proper response to damaging someone's property.

And that this was just a bad job and no one would want to see the reflection of the back of the mirror in the mirror. Instead of glueing it in, I should have been asked if in fact they couldn't do it any other way. So she refused to have it redone. Told me I could leave it there and she will have the mirror removed and give me back the money for it, and called me rude for standing my ground.

And as far as the cardboard back instead of the proper backing? No apologies, just continued to tell me how rude I was for demanding I get proper customer service! I mean the nerve of me! She refunded the money. I doubt others have spoken up and just suck up the cost. At the end of the day I'll say this. If you want poor customer service, bad work and your personal property damaged go here. If not go somewhere else.

Shower door was installed fine but plastic strip quickly split and upon replacement my granite was scratched. The company stated that it must have been there already and I didn't notice. They refused to repair area or ever believe their service could have caused it. Wish I had gone with Twin City Glass.

They cut my shower door incorrectly, delaying it 10 days after the agreed apon installation date. Still had to pay full price. They told me it costed them more to make up the second shower door, so no discount. Sonif they mess up, you are going to pay for it.

They were able to grind down the chipped edges on 5 of our Crystal glasses; did a spectacular job, hard to tell the ones they did from the non chipped. Fast, pleasant and professional service.