Deer Park Stair Bldg & Millwork

I am so thrilled with my new railing from Deer Park Stairs. The ordering process was easy and the installation was fantastic. Caesar and Hugo did a great job. Hugo is truly an artisan. He made suggestions for the best positioning of the railing and he was spot on. He explained everything to me along the way, to be sure I was happy with how he would install. His suggestion actually widened my staircase by a few inches, which was a total WIN in my book. I would highly recommend Deer Park Stairs.

Ray and Cesar did our stairs. Very nice guys and professional. Ray came back the next day to do finishing touches and understood our needs. It came out fantastic. Thank you so much! I would highly recommend him.

There are definitely better and LESS EXPENSIVE Stair builders on the Island! I found a family co. in Westbury to do the SAME work in 4 weeks vs. DP 12 weeks and saved $11,000 YES! Eleven Thousand dollars price difference for the same exact job in less time and so much better attitude!

My wife and I could not be happier with the job Deer Park Stairs did. Bryan helped with our design and was incredibly detail oriented so we knew exactly what everything would look like before any work even began. Once Dan started the actual work, we were blown away by how it came to life. Dan's attention to detail truly made it the perfect staircase.

He worked on this project as if it were going in his own house and worked tirelessly for four full days in making it perfect for us. He was an excellent communicator and was very helpful in answering any questions that we had. Deer Park Stairs gets our highest recommendation possible!

I got my basement stairs redone in October by deer park stairs and they did absolutely wonderful work! I'm not sure what the other reviewers are talking about by saying they're unprofessional, dismissive, or ignoring calls. From start the finish the entire experience was great. They called to confirm what I wanted, scheduled the job, the builders were on time. they worked very quickly and efficiently, and were respectful and courteous. It was a big job and they still managed to finish much faster than I had expected. I will absolutely use this company again!

Absolute pleasure dealing with this company, Bryan could've been easier to deal with. He was willing to work with my busy schedule and crazy hours. From start to finish he and his help were nothing but courteous and clean, at the end of the day everything was cleaned up and removed from the area. The job was completed in the time frame I was told and with the quality I was hoping for.

They will exceeded my expectations. Nowadays it seems extremely difficult to find good, reliable and trustworthy businesses, I highly recommend them to anyone looking to have work done now or in the future

My son built a wood locker system for a local ambulance company in my town for his eagle scout project. My son approached Deer Park Stairs for help with wood and supplies, and he spoke with an employee named Bryan. Bryan was extremely helpful, and curious. Bryan helped draw up the plans and provide a list of all the materials he would need for the job.

To our surprise Deer Park Stairs donated all the materials and wood for the project. Deer Park stairs and Bryan were so wonderful to work with and supportive of my son. I would highly recommend this company to anyone for their professionalism and knowledge.

Cannot say enough GREAT things about this company from Anthony my sales professional to Dan the installation professional sent to do the work. It was NOT the biggest job this company does - this I am certain. Regardless from the moment I initially spoke on the phone to set an appointment to pick out the railings through the on site measure to completion it was awesome.

Deer Park went the extra distance to suggest and design - the end product is now a statement piece. We knew we would like the railing and posts, after all we picked them out - what we did not know is that we would 1000% LOVE the finished product. The installation was flawless. Lets face facts a new build is square, plumb and level a 65 year old house not so much. My 65 year old house was no match for Dan! He truly rocked the install. When you call ask for Anthony as your rep he also rocked this project.

I can't say great enough! What a wonderful company on every level! I had such an great experience working the professionals at Deer Park Stairs! From the start with a knowledgeable and experienced salesman( who actually listened to what I was saying) to timely production and completed job! Beautifully done. I recommend them highly.

Truly can't say enough about Deer Park Stairs and 2 very special men that work there- Bryan and Paul My daughter is handicapped and had to have both ankles operated on at the same time. This left her in a wheelchair for 8 weeks. The problem? I didn't have a ramp and insurance wouldn't pay for a temporary structure. I put out a plea on Facebook hoping someone would know someone who could help me.

Enter Bryan. Not only did he get the building supplier to donate the wood, him and Paul came during a BLIZZARD, on a Sunday to install the ramp a few days before my daughters surgery. They left their families to build a deck FOR FREE. I would've paid hundreds, if not thousands, if I had to but they wouldn't take a dime. There are amazing people in this world and Bryan, Paul and all of Deer Park Stairs will always have my business, and a special place in my heart.

Their attention to detail and craftsmanship is superior. 10 stars from me! P.S. After my daughters casts came off and she could walk again Bryan came back alone and took the ramp down. And installed the stairs that were there previously. Top notch gentleman!

I am a local custom home builder and have been working with DPS for over 20 years. Working with Anthony, Paul & James has never disappointed me and has made all my customers very happy. Their workmanship is outstanding with fair pricing. They have always met my schedule.

Bryan is an incredibly knowledgeable stair guru- intuitive, easy to work with, professional and very talented. Nobody knows stair details and rise/run calcs like him! This is the 8th project with Deer Park and they continually provide great value, fast turnaround and an exceptional experience. Bryan, Paul, and the team at Deer Park are an incredible resource- great to work with. I won't go anywhere else for high quality and precise stair and railing work.

We recommend Deer Park Stairs to all of our customers who need stair work done because they are the best in the business! Besides the beautiful, top-quality stair and railing work, their staff is professional and friendly. Bryan Laraque is always so helpful and knowledgeable, and he has helped us to execute the most creative of stair designs time and time again. If you are looking for a high quality product and stellar customer service, call Bryan Laraque from Deer Park Stairs and let him help you make your vision come to life!

I have to say I've been in construction for 40+years and just retired and in the process of renovating my condo and my new railings are unbelievable from start to finish everyone was very professional and courteous starting with Pat, Mike, Jimmy Rolando & Steve I highly recommend this company and wonderful staff hands down Thanks to all involved in my project

Rolando arrived when he was scheduled to and after assessing the work ahead of him he prepared his tools and supplies and went to work. Every cut was made perfectly; unique corners and custom trimmings were done precisely; and, anything I expected from this job were beautifully exceeded! Deer Park Stair Building and Millwork Co. has proven itself to me to be fully professional and focused on customer satisfaction. Kudos to a well-run business that has earned my respect and full recommendation! ~ Dr. Peter Suski Stony Brook, NY

Skip this company and go with HB Millwork. While the receptionists are very sweet, everyone else is a nightmare to deal with. Our salesman Brian was extremely rude and so was the owner of the company. We had to get a second set of stairs made because the first set were garbage - even rude Brian agreed with that. Second set was sub par also, but they insisted that they don't provide a "finished product" and we can just have a carpenter fix the damaged pieces. I don't know about you but I don't expect something brand new that costs thousands of dollars to be damaged at all!

I had the most beautiful railing installed over the last two days in my house. Brandon, my installer did an outstanding job. He is like Michelangelo, an artist and a craftsman. A real pleasure to watch him work. The railings looks terrific even down to the millimeter. Could not have been done any better. The staff at Deer Park Stairs is friendly, intelligent and offers great customer service. Don't think of going any other place. You will be thrilled just as I am.

In June of this year I had the pleasure of working with the Deer Park Stairs Team on replacing an old stair railing that I had waited way too long to address. At every step of the process to replace my old railing, the Deer Park Stairs team demonstrated their professionalism and expertise. I was extremely satisfied with all the services provided to me, from the initial sales consultation, to the planning for the install, to the scheduling of the install as part of a bigger renovation project, to the installation and finishing of my new railing. Sal's work in installing the railing was just impeccable.

While he was working to ensure that the railing was properly installed, he kept the work area pristine. Phil's work in finishing the railing was no less expert and he also ensured that the work area was always clean despite copious amounts of sanding that had to be done. When Phil was done, the railing was sanded so finely, that it feels like satin to the touch.

All of the other skilled tradesmen who were working on the bigger renovation have admired the work done by the artisans from Deer Park Stairs. Everyone who steps into our living room comments on how beautiful the new railing is. And a day doesn't go by where I don't appreciate our transformed stairway as the new "heart of our home". I can't wait to stage our family Christmas picture this year! Based on my experience Deer Park Stairs deserves a 5 star rating. Regards Ruth

I agree with other reviews that they don't even deserve even 1 star. I would be vary careful about working with this company. There were repeated delays with the completion of my custom staircase and a lack of communication except for when they were seeking payment. Upon installation they did not send enough workers to complete the job in a timely manner resulting in more delays which impacted other areas of my project.

They then took it upon themselves without my permission to access my house weeks later to take pictures of the staircase right after the floors had been stained resulting in damage to my newly stained floors. They were aware the floors had just been stained but had no regard for that and went ahead and entered my house to take their pictures. Completely unacceptable and illegal. Avoid them at all costs.

Run, do not walk as fast as possible away from a nightmare. They built the wrong size stairs, 2x, they squeek, my 60 year old stairs they ripped out, did not squeak. They are condescending and offered to "chalk" my stairs to make them fit. Really $ 4,000 dollars and now you want to use a $ 2 tube of chalk to fix them? Not a professional organization, they yelled at me in my own home and when I asked them to leave, closed the door on my hand. I would not even give them a single star, but it is required.

I'm a local contractor on Long Island. I have been using them for about 12 years. I don't do much staircases but when I do need them Deer Park Stairs always comes through for me. My crew installs it themselves and does all the trim work but as far as the stair building I'm very pleased. Mike is a nice guy and easy to deal with. As far as the other comment that was negative. I've learned in my 15 years in business that you can't please everybody.

The shop is quite impressive as well with computerized routers. If you ever have a chance to check it out it's kind of interesting. It takes him like 15 minutes to build a staircase

Actually they don't even deserve 1 star. I contracted with them to install a staircase with handrails. They messed up the sizing on the staircase and they had to return it to the shop 2 times. What a mess! I had to open a wall for them to fit the stairs in because of their measurement mistakes. I would not recommend them to my enemy! What a nightmare this was. Find some other company to come and do your stairs. Keep away from Deer Park Stairs.