Simmons Floor Covering & Supply

Installed new oak floor in our kitchen & refinished oak floors downstairs along with repainting baseboards! John & team did a great job! Love our new floors & highly recommend! I plan to use them to refinish upstairs hardwoods in the future!

Phenomenal! The whole crew here at Simmons was amazing, especially John. John came out and provided a bid with thorough details and was quick to provide insight and suggestions. He was vigilant in making sure the workers were on time, efficient and doing the work correctly. Any small issues I might have had were quickly attended to and I couldn't be happier with my experience with John and the whole crew at Simmons. I would highly recommend without reservation.

We spoke to several flooring companies, and Jose with Simmons was the only one to follow up with me! He gave us a simple but complete bid that was everything we needed, and brought samples to us! We are 100% satisfied with their results. Highly recommend you consider going with Simmons!

Excellent customer service-across the board from everyone we encountered. Jose helped us through selections of flooring, wall tile, shower tile and carpet over several months even though we have a contractor for install. He went above and beyond to send me different links to tile options when our first choice of tile was stuck on a ship and we opted not to keep waiting for it. He was friendly, communicative and polite. We will be buying from Simmons for our next projects, and would highly recommend them to anyone!

From the moment walking in the storefront to the time the job was done, we received excellent customer service and prompt communication. The rep we worked with, Jose, was outstanding. He always kept us in the loop on the status of our order and what to expect. During the job, we encountered a potential subfloor issue that may have delayed the entire job.

He was officially off the clock that morning on a personal appointment and still went above and beyond to coordinate an inspection from one of their construction specialists to look at the issue. It was resolved so fast it didn't delay the progress of the work and our new carpet was finished that day. Will definitely be going back to Simmons for any of our flooring needs in the future and recommend them.

We are relatively new to Texas and didn't know where to start with replacing our old flooring in our new (to us) house. Jose was so helpful through the entire process. He came out and did measurements and helped us pick a vinyl plank flooring that would suit our needs with two kids and a dog but also be within budget. They had the flooring in stock and were able to start the week after we signed the contract. The team would did our demo and assembly was great too. They were quick and thorough and always super helpful with all our questions. I can't recommend Simmons enough!

We have been working for months trying to decide which hardwood to replace our carpets with, and finally Simmons Floor Covering & Supply was able to help us find the perfect solution. Simmons Contractor installed the floor in a very professional manner and the final job is beautiful. I would recommend Simmons and those they sent to install the floors to anyone. Mike Trahan

This was my second project with Simmons Flooring. They tiled two bathrooms (floors, tub surrounds, vanity) five years ago and did a great job so they were the only company I called for my latest project. They just completed the installation of hardwood floors, a tile backsplash in the kitchen, and tile on the face of two fireplaces. As with any home improvement project, there was a lot of mess and inconvenience along the way, but everything looks great now that it is done, so it was worth it. Jose was great to work with.

He was always friendly and polite and helpful which I appreciated. I am done with home projects for a while, but when I'm ready for the next one, I will definitely call on Simmons again.

My husband and I moved into a new house the flooring had been well loved by the previous owners. I was able to go into Simmons prior to closing on the house and pick out my new flooring and provide measurements for the house. Once closed, John came out and took exact measurements and was pretty close to the first estimate. A lot of work had to be done as tile was taken out of the foyer and kitchen and vinyl was laid all on the first floor and carpet was done on the stairs and upstairs.

There were some supply issues, but John and team made it work and get the job done. The house looks completely different and like a brand new house. This was my second time using Simmons Flooring.

Our floors look incredible and the process was even better. I went in and was able to take as many floor samples as I wanted home. I worked with Markus and he really made everything so easy, accommodating all my needs and answered all my questions. The workers came in on Tuesday and finished on Wednesday covering around 1,700 sf. I would definitely recommend using Simmons.

The guy I was supposed to be working with scheduled 2-3 times (I lost track) but never came to my house citing a "being very busy" and a problem on another job. Wasted my time.

As a repeat client I wanted to make sure it is clear why I am a repeat client. SIMMONS FLOORING IS AMAZING. Scott Gaulden goes out of his way to ensure each client feels like family. My sales rep Marcus takes his investment and supervision of each project to a new level. Their contractors care for each job as if it was their own home. They took my home from 1970 laid back (shag carpeting and all) to luxuriously rustic. You cannot go wrong with this company!

Excellent experience here. Huge selection but Siegfried helped us find exactly what we wanted. The installation crew did a fantastic job. All at a very fair price with neat and timely installation. Perfect all around.

Simmons Floor Covering carries some beautiful carpet and Helmet was very informative about the aspects of each type of carpet which was very helpful in the selection process. We were allowed to check out samples and take them home to nail down the carpet best for our rooms. Martin was great when he came by to verify our selection, measure the rooms for quantity needed, pad recommendations, and scheduling our install.

I would have scored them a higher rating except for the fact after spending over $6k on carpet, Martin called & told we would be charged an additional $30 for extra tack strips needed for the install. Really? Ridiculous.

We had over 2500 sq. ft. of White Oak floor, sanded, scraped and refinished by Simmons. Helmut was our guy from the beginning and was a total pro on the job every step of the way. We couldn't be happier with the quality of their work and the overall professional approach to every aspect of this project. Positive customer oriented attitude, great communication, and the end result delivered value in excess of what we expected. Strongly recommend Simmons!

Dealing with Scott at Simmons' Denton location was one of the high points of rebuilding our home after it was destroyed by fire. They had everything we needed in floor treatments plus tile for our bathrooms walls and showers. A huge assortment of wood flooring and carpeting. Very competitive prices. Their installers did a great job bringing our vision to life.

Great follow up and superb customer service. Scott made several trips personally to watch over the work and be sure we were 110% satisfied. We would highly recommend them to anyone looking for a broad assortment of brand name products, good prices, quality workmanship and follow through long after they've made the sale. Ask for Scott when you go in. He'll treat you like family.

OMG if I could give these people 0 stars I most definitely would. Helmut found the tile I needed and I did appreciate that. I went to the store to order and stood waiting for someone to ask if I needed help for about 15 minutes. The guy sitting behind the desk did not even acknowledge me. It so happened that my sales guy walked in and asked if I had been helped.

He showed me the tile samples and they matched! Thank goodness. I then went to purchase the tile and they would not take my credit card because it was in my husbands name. They told me to have him call in and give them the info. My husband called and they told him he had to come in to show a picture ID. This is over a $130 order. Are you kidding me?

He told them his time was way more valuable than that and they said it would be best if they didn't do business with us. I called to see what brand the tile was but they told me they were not at liberty to say. Really? Ok folks I called a tile company in Dallas, gave them the style of tile and item number and they tracked down the brand and got it for me at 1/2 the price I was going to be charged by Simmons. I would never recommend this company just because of their attitudes and secondly the high prices.

Thanks to a hot water leak I had to have all of the wood floors in my house replaced. Simmons did a fine job. The floors were removed quickly and, once the new wood had had a chance to acclimatize to the temp/humidity in the house, the new floors were installed, sanded and finished quickly. There was never a time where I was left wondering when or if they were going to show up. Helmut supervised the entire process and was very professional and always kept me informed as to what was happening and when.

He was great to work with. I'm very happy with the new floors and how well, and quickly, everything progressed. I've got a room that I plan to update with hardwoods at some point and I'll be calling these guys when I'm ready for that project.

Simmons did a wonderful job on our project! Scott Gaulden helped us select just the right product for our living room project. The installers showed up on time, did an excellent job, and left everything tidy when they left. We would definitely use Simmons again!

James Harvey did an Excellent job! Experienced and knowledgeable. I will definitely recommend to everyone. He completed our entire downstairs, and didn't finish until we were completely satisfied. We will be enjoying our floors for years to come! Awesome Job James. Thanks, Dean. M

Honesty, Integrity & very Knowledgeable about any product they had, or didn't have in their showroom. BTW the show room is BEAUTIFUL! Our project manager was Siegfried Ehmke, he is professional and very knowledgeable and we HIGHLY recommend him. The installers were wonderful as well. The whole experience was flawless & we'll use Simmons Floor covering again when needed.

I just wanted to add that from start to finish, this company was spot on. Mr. James Harvey was professional all the way and available anytime I tried to reach him. I even needed some more floor material and I recieved as requested. I will in the future do mire buisness with his company and appreciate all that was completed. Very great quality and in a timely manner. Thanks again Simmons crew.

Excellent experience from the showroom to the installation. We had 1500 sq. ft. of engineered hardwoods laid in our home. Siegfried, our project manager, was helpful and knowledgeable about available products. He even let us take samples home to view in our house. (Very important ) The installation was nothing short of perfect. The crew was extremely detailed-oriented, very respectful and kept me informed throughput the week-long process. I highly recommend Simmons Flooring.

I'm really disappointed in this company. Had a coupon for them, they came out to measure 2 baths and kitchen counters. They were 900 over my other bid. I told Larry from their office that I was going to use the other company and I hoped the bid on redoing the bath area into a walk in shower was more competitive and he didn't bother replying back to 2 emails. Guess they are so busy they don't need the business. Me, I don't have time to deal with bad customer service and stupid people.

Scott and his team did a great job for us. We had water damage and new flooring was required throughout a large part of our house. They were patient with us as we worked through several wooden floor choices. The installation was all done in a timely manner and the result was beautiful. Small corrections were made smoothly. Communication was always timely.

They were all easy to work with. There were no hidden costs. In summary, we would use Scott and his team again without hesitation. In fact, we liked them so much we had them do our carpets and countertops too!

I just had Simmons redo our front rooms (Dining Room, entry way and office) and could not be happier! Bobby was a pleasure to work with and ensured we were taken care of every step of the way! The crew that did the work was professional and very thorough! They even answered the 128 questions my 7 and 9 year old threw at them (and put up with a few card tricks!). I could not be happier with the work and the floors. I believe you can buy things anywhere, but, the service is what you pay for - and I got a great value!

Simmons truly did a great job with our wood floors. My wife and I just bought a house and the house had wood floors in it. Unfortunately the folks that sold the house to us did not take great care of the floors and we noticed a couple places where the 'wear and tear' on the floors had made its way through the poly-urethane and the stain: meaning we were going to have to sand, stain, and poly the entire wood area. Simmons worked us into a short time window in order to finish the floors before we moved into the house.

Their flexibility with our schedule, attention to areas that needed additional shoe molding, and professionalism with matching the stain and finish were all great reasons for us to use Simmons again. I would highly recommend them.

Floor installation complete! I had initially gone in to have one area of the house done, but because the labor costs were going to be a certain amount anyway, we added on another room. So we had wood laminate-type flooring done in one area and carpet in another. It was still a very reasonable price. I work during the week and wanted to be present when the work was started or ongoing in case there were any issues/questions, so I chose a Saturday.

If you can have the work done during the week, I think I would really recommend that instead. First of all, they can start earlier (on Saturday they don't open til 10, then have to load up, etc. etc.,). I'd say the work got started around 11a and the crew left by 6p. They were obviously pretty tired so we had to ask them to do a few things we shouldn't have, like re-attach the air filters and cover for the vent (which they had taken off). Also, the master bathroom was left with some trash on the floor and the cabinets under the sink were weirdly trifled with?

But these were just minor oddities that really didn't have to do with the quality of the work, which we were otherwise quite happy with. We did notice two areas that hadn't been done properly (and not huge issues, but still), one of which we caught as the crew was leaving. They said it would be taken care of Monday AM. And it was! It's ok when snafus crop up, it's how a place handles them that matters.

It was always easy to get someone to call me back or to follow up on issues. Someone did come out Monday AM without my having to call, but I had to call anyway regarding the 2nd issue (we hadn't mentioned it to the crew since we only saw it after they left). All the problems were resolved within an hour. And now my hallway has a sexy wood floor and the master bedroom has pretty deep-piled carpet.

I would say, to be on the safe side, assume it will take a little longer than the estimated time because you never know what little delays will come up! I was happy with the work and would certainly hire them again.but maybe on a weekday this time!

Made our house ready to live in quickly. We bought a fixer-upper and wanted it cleaned up before we moved in. Found Simmons online and chose them for good prices and reviews. Called and Larry answered my questions about prices for flooring, and after listening to what I was looking for he suggested a vinyl plank. It was the right price, so I researched it then went to the Denton store to see it.

Perfect choice! The home appraiser and realtor thought it was real wood. (but my dogs and kids won't ruin it) The installers removed the dirty carpets and old tile and linoleum flooring (a dusty project) and laid the new vinyl planking very well. Simmons granite was priced very well and after seeing it in Denton we ordered it for the kitchen and bathrooms. Simmons took measurements and got the floors and counters done before we moved into the old 70's house. It now looks like an HGTV updated home.

I had a large insurance claim due to water damage. The main contractor subbed out the flooring work to Simmons Flooring. New flooring needed to be laid because water had damaged the old floor. In addition to the insurance part we asked to have a side job of tearing out carpet on two sets of stairs, two landings, and a hallway and replacing them with hard wood.

We got a side estimate and it was within the amount other contractors had bid. We put down a deposit with a credit card to get started. They showed up on time and started the work immediately. They worked fast at ripping out the old floor and putting down the hard wood. The wood then had to set for a week before staining. During this time my husband and I went through and had some concerns about an uneven stair and several large gaps between the baseboards and the floor.

Also we wanted to know why they hadn't removed the baseboards to put the floor on which was the proper way. We were told that when they came back and sanded that they would fix those areas and it would look just as nice. Once the sanding started we had to stay elsewhere for a week. I came back to check on the floors a few days later since I had not heard anything.

They had already stained the floors and put down a first coat of lacquer even though we never picked out a color or was shown what they were going to do. I immediately called them to find out why this was done. The main contractor was under the impression we had picked out a color and said there wasn't anything they could do. If we didn't like it we could pay to have it redone.

My husband and I went back over and decided it wasn't the color we wanted but that it would work okay because we decided it wasn't worth the fight. The flooring guys then came back and did the second coat of lacquer and then a few days later we came home and were able to walk on the floors. When we got back to the landings and the hallways the large gaps were still there and where the floor meets the other rooms nothing had been done.

They also did not caulk where the floor meets the walls. Then I found out the flooring company had charged the remaining balance to the card I used to put the deposit down even though I never signed anything saying they could or did a final walk-through. When we contacted them about it, they said that the contractor that subbed them out was going to have to put quarter round down to cover the gaps and they would have to caulk and paint it as well because that was not part of their work.

And when asked why they charged my card without my permission I was told, "Well when we are done with the work we get paid" and offered nothing else. So, needless to say, they cut corners by not removing the baseboards to put the flooring down and now we have to pay a different contractor to either cover up their mistakes or rip out the floor and do it properly in addition to the cost we already paid.

If we had went with another contractor they would have done all of these things because it was included in the estimate and not additional. All of this plus they have already paid themselves so they don't care. I would never recommend this company and would avoid them.