Amechi Fence

I am more than pleased with my new fence. I shopped around at numerous companies comparing pricing and workmanship. Bonnie was the deciding factor when I went with Amechi. She was extremely helpful and very knowledgeable about every aspect: the materials, installation, and guarantee. Thanks Bonnie, Amechi was the way to go! The fence is beautiful!

Terrible customer service. We called on a Monday and was told Bonnie their estimator would be in touch with us by Wednesday at the latest to come out for a quote. She called at 7 pm on Thursday evening and was almost annoyed we hadn't been given a quote over the phone and that she had to come out. She stated they receive 200 calls a day and were only giving quotes to people who were "serious" about getting a fence.

Essentially their "free estimate" they list online is a lie. Even after stating we were interested in purchasing a fence (which was most likely going to cost thousands as have a large yard) she was still rude and impatient on the phone. It's literally her job to come out and give estimates and she was irritated she had to do that. We ended up telling her no thanks and hanging up.

The fact that a company has such a terrible representative for them speaking to potential customer willing to spends THOUSANDS is just shameful. Do yourself a favor and find another company.

After several calls to receive an estimate and NO return call, I stopped in to inquire about an estimate. The gentleman took my information and said someone would call me in a day. it's been three weeks and no one has called. Clearly business is good! I was able to give a smaller company a big job who I would not have normally selected. And they did a fantastic job and was able to get 2 referrals from my one job. Follow up is key folks! A call to say we are behind would have sufficed.

Unfortunately I have to say dealing with this company was pleasant up until the contract had been signed. From that point forward if difficulties presented, and there were some difficulties with the independent contractor they hired to install the fence I purchased, they didn't really want to be bothered with it. Not sure I'd recommend going forward.

Previously installed fence system 7,000.00 plus. Installation partially corrected by new owner with promise to correct balance when parts available. Called to inquire with owner and informed he was not there and repairs could not be made because he did not install. In my business 28 plus years I always guaranteed my installs, especially if improperly done.

I am not asking for repairs but proper installation of the product. Would be nice if the new owner would call to discuss same. When one buys a business, does he not also buy the previous problems, ie. especially when partially completed?

This was my 3rd time using Amechi in 5 years. Since the first 2 experiences were great, it made sense to go back to them to complete my project. This was a mistake! Amechi is now Fence USA and under different ownership. They are totally unorganized. Took too many weeks to return phone calls; didn't know how to handle a cash transaction at the desk and the delivery driver couldn't back up in my driveway straight so he left tire tracks all over a newly seeded lawn.

I called to let them know and they were to get back to me.still waiting. I must admit, Bonnie the estimator and Steve the installer are top notch people. Probably hold overs through the transition. Steve was here all 3 times to install and if he leaves them, there would be no reason for anyone to do business with Fence USA again!

Amechi Turnersville installed two fence jobs for us over a 20 year period. Many thousands of dollars. Had a section destroyed in the last wind storm. Multiple calls trying to get service or at least to deliver a section of fence. Would never use them again. First human contact was we do not do service. So we tried to just order a section for delivery.

No response. Terrible customer service to a repeat customer. Only interested in new fence do not expect any help with service or repair. If I could give a zero star I would. Called another A named fence company who promptly sent a Quote for repair.

I had a great experience with every worker I came in contact with. Bonnie came out quickly to assess replacement of about 8 panels due to destruction from a neighbor's fire. When I was ready to have the job done I called and spoke with Bonnie and made a change to a few panels. She made the adjustments to my work order. The installers came out the following week at 8 am as promised and started working right away. They were very professional and polite. They cleaned up all of the debri.

Excellent fence installation. Was glad they took an extra day to do a great job. The installers were nice guys and were upfront notifying us that they accidentally crunched an irrigation pipe, The price was less than several other company's quotes and the fence looks great. I would have given the company 5 stars had the workers not stuffed 2 of our 3 60 Gallon trash bins with empty cement backs and unneeded hardware parts without asking permission. Made trash collection day a challenge.