Kleet Lumber

Would give 0 stars this place is a rip off! I went to them 4 weeks ago for a quote it took 3 weeks to get it Back and once I did they were 20% more than my 3 other quotes! That were sent that same day I called. Very unprofessional if you're trying to get your project done in a timely Manner.

Outstanding service on every order over the years. Prompt knowledgeable staff. Matt and team are a pleasure to work with. Delivery right on time with a great drivers! 5plus stars!

Kleet Lumber is a one stop shop for all your lumber needs. I went in not knowing anything and Matthew helped me find the type of molding that I needed for my house. I walked out feeling confident with my purchase! Great staff and prices! Highly recommend!

Went in to purchase some doors and Steven could not have been more helpful! Gave me the best price around!

Been dealing with them for almost 20 years. Great place for all your construction needs! Rudy and Sandra are the Best! They are always going out of their way to help me and my team! Highly recommend them. Thank you To the whole team that makes this place operate as smooth as it does.

I contacted Ray in regards to my Girl Scout Gold Award project, and he was fantastic to work with. He helped me to get most of the supplies I needed in order to create my project. I would highly recommend them!

Was shopping for an interior door and instead of being helpful answering questions the guy over the phone wanted to be a snarky A-Hole so I brought my business else where. The workers also don't seem to know how to navigate in and out of their own parking lot you would swear a bunch of mentally handicapped people work here.

Ripoff Report! This company just screwed my contractor over on our roof truss costing us thousands of dollars in lost engineering cost and time. do not trust this scam artist Glenn Landberg! he will lie to you again and again with a straight face. we are putting in formal complaints on BBB and consumer affairs.

I had an issue with a disgruntled employee, I called asking to speak to a manager after 4 weeks of waiting around for my order, and I got Spencer on the line. He rectified the issue immediately and I received my order 3 days later. If you're dealing with Spencer you're in good hands.

We recently purchased a new entry door and hardware from Kleet Lumber and had an excellent experience. Be sure to see Spencer. He spent lots of time with us helping pick the perfect door for our house and the matching handleset. Spencer was very interested in our project and gave us lots of attention and advice every time we visited. The best part is our door arrived 2 months earlier than expected! Thank you Kleet Lumber and thank you Spencer.

I was driving by kleet lumber and had seen some stakes for my garden. Awsome. I lowered up my vehicle with as much as I could carry. Nothing like free wood. It was cut to perfectionNice 10' 8' 6'. After I loaded up I went inside and thanked The gentleman inside. He told me to thank the guys at the mill desk. So thank you guys at the mill. But cutting my wood to perfection.

The service and prices at Kleet Lumber are better then any box stores and lumber yards I have ever dealt with. I build large theatrical sets for a living so I am well acquainted with prices and customer service. For a recent personal project Matthew went out of his way to make sure every detail was perfect. I will now go nowhere else for any and all of my lumber needs.

The staff is dismissive, arrogant and if you're a woman, don't even expect a response! I couldn't believe how I was treated! I thought it was because I'm not a contractor, but I met a contractor at Home Depot, directly after and he said they treat him like dirt, too! I guess you have to be a big $ male contractor, or you're just not worth talking to.

He even insinuated that what I wanted was too expensive without knowing my budget. They'll never see a cent of my money and if you're smart, you'll stay away from Kleet lumber.

Firstly, they tell you only two days but it actually takes at least a week to get a quote. And God forbid you have a question about options. They make you feel like a bother for asking and then instead of processing what you've decided on they hold the entire order and start the process from the beginning. Ultimately it took 10 days just to place an order.

When the doors finally arrive, the delivery guy just drops the dozen-plus doors and trim on the front porch. No warning to have movers ready. To make matters, half the order was wrong. Some were too tall. Others were too wide. (Note: all measurements were initially taken by them) When I informed them of the error, it took a week for them to come remeasure.

When the replacement doors arrived another week later not only was half the order wrong (again) but they delivery truck was short the good half. I would like to offer a happy ending but this saga is now on week eight and continues.

We went into Kleet Lumber to look at various deck boards and railings. The sales rep was very helpful providing pricing on the different products.

Outstanding customer service. This is the 2nd time we used Kleet. First time was for our garage. Ernie helped us on that and he couldn't have been nicer even though I took quite some time making up my mind about the siding color. He even reassured me that I had made a good choice. We are just finishing up our decking project now. We have been working with Lenny who has been so fantastic and patient when I was debating color choice for our timber tech decking.

He helped me make color choices for the decking and explained the differences in railing. Even with delays due to Covid he kept me well informed about material deliveries. The guys delivering the materials were great as well. I would rather take the long ride to Kleet than try to source materials or try to get real help at home depot or Lowe's.

Kleet, had what I was looking for, no other yards in the 25 mile radius had medium sized hand split cedar shingles. It was a major score in my book. I managed to take a walk around their yard by mistake. Was greeted by one of the Flat Bed drivers. Joe, who was more than helpful in finding a forklift operator to help me load the singles into my car.

They move some serious product. At one time they have 4-7 forklifts driving around fulfilling orders on customer flat beds, and their own flat bed delivery trucks.a tight operation. High quality building materials. Most imported from British Columbia, some US based too in Idaho. This is the place to go for quality stock. All outside stock is plastic wrapped and DE-laminated when an order comes in. It is now going to be my go too for lumber stock.

I used them first time and will be my last. The service i recieved was terrible. A bunch of unprofessional people calling you from place to place. I lost too much time waiting for someone to help me and when someone finally showed up I got my materials only not the one what my client ordered. I would rather use Home Depot if that would by my choice. Thanks for a problem!

Out of the several lumber yards we contacted, Kleet came through with obtaining the specific size and type of red oak we needed. Ray was responsive, pleasant, professional, and took ownership of our satisfaction in completing the transaction. There was some trouble communicating through Facebook messenger, but once resolved, they stood by their product and made sure we were happy.

Even the delivery truck driver was pleasant. I asked how long he'd been with Kleet and he told me over 20 years, which says a lot about the integrity of this local family business. We would definitely use them again! Thanks!

Excellent service even for a small supply order. They seem to treat contractors and ordinary customers with the same respect.

The service I recieved was terrible! The product that was ordered for me was wrong due to a mistake on the employees end. It took an additional 2 weeks after that to get the correct product. I was over charged for what I ordered and denied a refund for the difference. The employees were unhelpful and just rude. I will never go back nor would I reccomend them to anyone. I even saw an employee screaming and cursing at a customer in the parking lot. Horrible