We offer high quality materials that are the perfect starting point for your spiral staircase. Browse the benefits of each material and start your project today. Salter meets all of your project needs with spiral staircases to fit every space, from your finished loft to maintenance access point. Salter offers a variety of base products ranging from different budgets, materials, and styles. Easy to install stairs. I like the open air look and the speed on what I put them up. It is easier with 3 people.
Services
With over 45+ years in the industry, Salter has built a reputation of high quality products and even higher quality customer service. Our consultative process is the best in the industry and you can trust our designers and manufacturing team to meet your expectations. You can trust over 45+ years of experience in manufacturing spiral stairs.
We are a dedicated team of people who are striving to lead the spiral staircase industry in design, strength, customer service, and the customer's overall experience. We have over 45+ years of experience working with spirals and that shows up in our product design as well as overall knowledge about spiral stairs.
Whether you're looking for an indoor or outdoor spiral staircase, Salter has the best materials for the job. Browse our materials below to find the right fit for your project! Spiral staircases can be used wherever you need a stair! Salter offers spiral stair solutions for all locations, from outdoor decks to indoor lofts.
Get affordable in-stock spiral stairs shipped straight to your door! Salter Spiral Stair offers spiral stair kits shipped within 1-2 weeks of ordering at affordable prices with the same high quality you expect. Browse our quick ship spiral stairs - shipped within one to two weeks of placing your order!
Reviews (9)
Kaelyn McSherry
Jun 17, 2022
We were extremely pleased with the entire purchasing process. Our representative was responsive during the ordering process but once the purchase was complete he has not responded to an email regarding a missing piece and the need to order another railing. Very disappointed that once he has received the commission from our sale, he is hands off. To be an excellent salesperson and provide superior customer service, a follow up email or phone call to see that everything was received, how did installation go, and was there anything else needed.
Andrew Greenstein
Jun 06, 2022
As others have said on here -- AVOID this company-- if you value being able to reach anyone AFTER the sale. They're great at SALES and providing a product but forget about being able to get through to anyone for help later on as a customer. Calls re-routed-- constantly sent to voice mail and day after day, no one calls back. "Jennifer" is especially absent.
Grace K.
Jun 04, 2022
This review is for customer service and not the product itself. I filled out a request form to be sent more information but requested to be emailed and not called because of a busy scheduled during the day. I then proceeded to get 5-6 phone calls a day, every day, from a couple different numbers claiming to be this company. The few times I was able to take the call I said I was busy and would back at my earliest convenience, they would say "okay not a problem" and then proceeded to call me again numerous times after that.
I told them I was no longer interested and then a different number would continue calling. I understand wanting to make a sale but at a point it's harassment. It was very weird. Recommend anyone else.
I told them I was no longer interested and then a different number would continue calling. I understand wanting to make a sale but at a point it's harassment. It was very weird. Recommend anyone else.
Matt Rex
May 22, 2022
I had a complicated build for a barn that was converted into a beautiful house. Got lots of help from Salter to ensure I ordered the right stairs with respect to height, orientation, etc. The stairs were built and ready for pickup in a timely manner. It took two guys about 10 hours each to complete, but we had no experience with this type of install and used the instructions extensively (which provided all the guidance you need).
The stairs look great and are of high quality. They are diamond plate and had the industrial look we wanted. I would use Salter again if I ever had the need for a spiral staircase.
The stairs look great and are of high quality. They are diamond plate and had the industrial look we wanted. I would use Salter again if I ever had the need for a spiral staircase.
Lorna Cruz
May 21, 2022
We purchased the rod iron stair with oak treads and rail. They arrived on time and the workmanship and craftmanship is truly amazing. We are working on the finishing of the wood and I will post once complete. Salesman super responsive and timely with all estimates. Consumer service exceptional as well. Thank you, Lorna
Shannon Willkomm
Apr 24, 2022
Shante Housey
Apr 05, 2022
My husband purchased a Salter Spiral Stairs which He installed at our home in San Francisco. The whole process, from design thru delivery was made so easy by the great team at Salter Stairs. I spoke to Dave I believe he was just amazing and so calm. Installation was completed with easy to follow instructions provided, with all parts labeled and easily identifiable. Thank you Salter Spiral Stairs we love it
Robert E. Bennett Jr
Feb 18, 2022
Patrick Bay
Dec 16, 2017
We ordered a galvanized spiral stair set for our outdoor deck and it was a major disappointment. Quality control seems to be lacking, and I'm very surprised the parts we received made it out their door. Many of the stair treads had splatter marks and blemishes, and some even had spots that were visibly rusted when we removed them from the box! The upper platforms we received were warped, which made it difficult for the contractor to install.
We contacted Salter with photos of the defects and requested replacement. They initially resisted, but did finally agree to send another set after our contractor also informed them of his dissatisfaction. The replacement set we received had the same defects. We picked the parts with the least amount of defects between the sets and used them to assemble the staircase. Considering we spent more than $4,000 on this staircase, the quality and customer service did not meet my expectations. Will never order from Salter again.
We contacted Salter with photos of the defects and requested replacement. They initially resisted, but did finally agree to send another set after our contractor also informed them of his dissatisfaction. The replacement set we received had the same defects. We picked the parts with the least amount of defects between the sets and used them to assemble the staircase. Considering we spent more than $4,000 on this staircase, the quality and customer service did not meet my expectations. Will never order from Salter again.
