American Home Center

What a pleasure. Most window companies will send a high-pressure salesman to deliver an hour long timeshare-type presentation at your kitchen table and will pressure you to buy with a one-day only price. Not AHC. I wish I had come to them first. All you do is go to their web site, measure your windows, and tell them what you want. A couple of days later, you get a written estimate, no haggling, no nonsense. AHC's estimate came in about half of the first estimate we received from one of those high pressure companies. Installation went smoothly. The crew was on time, polite, and professional. I love my new windows, and I didn't even need to take out a loan to pay for them.

AHC replaced all the windows in my home last year. A year on and they still look amazing. I've received many compliments from my neighbors over the past year. They did such a wonderful job that I've gone on to recommend them to several family members and friends. Service: Vinyl window installation & replacement

Normally, I am too lazy to leave a review, but my experience was so positive with American Home Center that I felt I needed to give them a glowing review. I should mention that I am a repeat customer. The first time, I had three windows installed. This time, I special ordered two sliding doors. On both occasions, they were responsive and performed quality work in a timely and professional manner.

The second time round, they even assisted me as I dealt with our very difficult HOA ARC process. Few businesses would have had the patience and courtesy to have done so. I am a very satisfied and grateful customer!

After reading some excellent reviews this company received, I hired American Home Center for a small job - to replace a pair of 50-year old windows in my garage. The company owner himself, Robert Willett, came out to take measurements and explain the process, especially which style to select to most closely match my existing house windows. Subsequent communication with AHC was always prompt and responsive.

The actual installation went very smoothly. The two workers, Fernando and Jorge, arrived on time and did a very good job removing the old windows and installing the replacements. They were very precise in their work, especially when they needed to make an adjustment in the existing opening to allow for a perfect fit for one of the new windows. I also appreciated how well they cleaned up the garage afterwards. The new windows look great, and I am a very satisfied customer who, based on my experience, would highly recommend American Home Center.

The quoting process was very easy and there was no surprise costs. The quote was the quote. Their pricing is extremely competitive and while most places had wait times of months, they were able to have our doors installed in 3 weeks. On day of install, the Installers arrived on time. They worked neatly and efficiently. They were courteous and helpful with any questions we had. I would highly recommend American Home Center and am already planning to use them for our windows next year!

Fantastic service, great price, beautiful windows that really keep out the cold, and expert installation. I'm thrilled with my new windows and with how smooth the process was. I highly recommend American Home Center! Service: Window installation

This was our 2nd good experience. Bobby in the office is very helpful and Fernando and Jorge on the install side were smart and exacting. AHC has good prices, good quality and good suggestions. If we ever move again, we will go to them for the 3rd time!

EXTREMELY satisfied with our houseful of new windows and the expert team that installed them! This is the way a company should work. Excellent price, excellent customer service, and a professional, efficient, and friendly install team. So pleased that we chose American Home Center to replace our windows.

I needed my windows replaced and I dreaded the companies that would be coming and going with "expensive" estimstes and refusing to leave my home for hours while they tried to get me to sign on the dotted line. Then my neighbor had their windows replaced by AMC and told me about the easy process. So, I went online and got my estimate.boy was that easy!

And they are so true to their price, the online price was within $200 of my final cost! I had all of my casement windows replaced and it was an awesome experience from start to finish. I love the no haggle price. I love the show room. and I love the customer service. The day of installation they arrived 30 minutes early.which I love (thank you for respecting my time)!

They were so professional and methodical as they installed my windows. They we finished, cleaned up everything, and gone by 2pm. I had 17 casement windows installed (which equates to 34 windows). All workers were "employees" and that is a great thing for the homeowner. The workers knew the routine and they knew the standard of quality the company demanded.

It has been 10 months since my windows have been installed and I love them! No leaks.they all open and close without issue, and they have been awesome both during the winter and summer.and I love the look inside and out! If you are considering windows, doors, or whatever.don't hesitate. You can't beat the price, service, nor quality! I am going back again this year for french patio doors. Sorry for the long review.but I wanted you to know how great the experience was.you will not be disappointed.

I recently replaced a few windows in my house with AHC. It was a relatively small job which means it usually is more expensive. Their price was below other estimates and the service was perfect. They are prompt and knowledgeable. I highly recommend them. Service: Window installation

They recently replaced 1/2 of the windows in our house. All interactions were prompt and professional, and installation day went quickly and smoothly. There was a minor issue with one window we discovered the evening after the install, and they came out the next day within 2 hours of me emailing them. The problem was fixed and we are very satisfied. Highly recommend

We recently used American Home Center to replace our old and worn out sliding glass door with a new one with the integrated blinds. They were punctual and very professional and extremely detail-oriented. The one employee (I believe his name was Robert) offered suggestions related to using larger trim than we previously had, and it really made the door a focal point in the room. We absolutely love the door! Our only regret is that we didn't replace it sooner.

I have been doing window shopping (literally) for months, and I quickly grew tired of the "Give us an hour of your time and we'll give you a deal on our highest-end windows that you absolutely must accept today!" approach. After doing some digging of my own, this company saved the day. I dedicate my 500th review to American Home Center, the ones who installed my windows. Now, the way they work is more aligned with my speed.

On their website, you have to provide rough estimates of your windows' measurements, specify what kind you want based on the information from their brochures, and then you get emailed a rough quote. If you're interested in moving forward, then someone comes to your house, not a moment beforehand! I had the pleasure of working with Robert, who took the specific measurements when he came by, and I was pleasantly surprised that any form of payment was accepted (with some places it's just cash for the first 1/3).

When the time finally came for the windows to be installed, the three gentlemen were very professional, polite, and answered any questions I had as they worked. They also offered some advice on reinstalling my blinds later on. I appreciated my experience working with these people and I would recommend them to anyone.

I second the other commenter who stated that if the area surrounding the window is not in perfect condition, then this company will refuse the job after wasting your time with lots of preliminary back and forth measurements and communications just for the initial quote. I spent weeks corresponding with the company about quotes based on my research of the available options and after taking extensive measurements for multiple windows.

In response to one of my reasonable questions about my options for a certain window, the owner called me to and explained the options, albeit very condescendingly. After agreeing to proceed to hire this company based solely on the quoted price (which I acknowledge is significantly lower than competitors, hence the 2 stars as opposed to 1), I got a call the morning of the scheduled appointment (scheduled to take more precise measurements).

The owner informed me that he was not comfortable doing any aspect of the job (to replace any one of the several windows) because of the risk of moisture entering the home due to defectively installed vinyl siding. This struck me as very odd because I got quotes from several other competitors (including other companies that install and repair both windows and siding), and had the house evaluated by a meticulous, independent home inspector; and yet not one of them observed this issue or suggested any defect in the siding would preclude window replacements. Had the company simply come to the property for an initial visit (which literally every other competitor does gladly, for free, usually for no more than 20 mins.), they would have observed this perceived (questionable) issue at the outset. Instead, I wasted hours just to get the, initial quote, only to be told they were unable to do the job based on an issue not a single other company or inspector noted.

I am shocked by the negative reviews! (It should tell you something that those reviews are the exception and not the rule.) I've worked with AHC at three different properties over a decade or more, and each time they've been professional, respectful, helpful and dependable. Furthermore, their exclusive window line is stellar. Literally not even the big name brands are as well made, and their prices can't be beat.

I love that they don't waste your time with a hard sell and that they price everything "virtually" with just your measurements. If you have any questions or concerns, they are always happy to help. For a broader perspective, check out Angie's List, where they have a 4.9 rating and 156 reviews, or Consumers' Checkook, where they have 334 reviews, a 4.5 rating and a 91% "superior" overall rating.

They also have an A+ BBB rating! In summary, AHC is a lovely family business that provides high quality workmanship, products and customer service. I can't recommend them enough - 5+ stars!

The first two people I spoke to from this company were pleasant, responsive and professional. It gave me confidence in the company. I scheduled an appointment to have them come measure for doors. I told them when I scheduled the appointment that I might have a conflict and was told that was OK; that I could reschedule the appointment. When it turned out that I did have a schedule conflict and I called to reschedule the appointment, the person I spoke to was rude and condescending.

He pushed me to keep the same appointment time and mentioned having to re-do all of the paper work with all of the dates. His rude tone and poor communication skills didn't give me confidence that this would be a good company to do business with. If they can't be professional and courteous before the sale is made, what will they be like after?

Excellent prices, excellent crew that did the work. No sales pressure. Just send the measurements and get a quote. Highly recommended!

About 5 years ago, I bought a set of 3 storm doors from American Home Center. Mr. Willett came to my house and gave me a bid, downselling me from the most expensive type of door as overkill for my needs. I appreciated his honesty, accepted his bid, and his installation crew arrived on time and did a great job. So here it is 5 years later and a handle latch was no longer working as it should.

I called AHC to ask about a replacement or repair, and Mr. Willett himself, at no charge to me, came out, replaced the handle latch, and improved the door closing mechanism. I really strongly recommend this company and Mr. Willett.

They will only take on a job if your house is in perfect condition. So if you have any issues, as every old house does, the frames aren't level, nonstandard sizes, replaced previously with bad products, etc., the guy just comes to your house after weeks of making you take measurement and choose products yourself online, because unlike other companies they don't come out until you choose a product, then they tell you your house has a carpentry issue or nonstandard installation, and they are extremely rude. So if you have a job that any idiot at Home Depot could do, they can do it too. If not, they can't, don't bother.

I had been needing new windows in my 1948 home for a long time. The old ones let too much heat and cold come in and out of the house. AHC was very easy to work with. I sent them the sizes of my windows via their website and their estimates were much better than any other company in the area. I also like that they are a family run company; the employees have generally been there a long time (always a good sign).

They were quick and they look amazing. Here is the pic of the garden window (there was just a regular window before); now I can much more easily watch the birds outside and view my pond and fish. My cat goes crazy over it; I call it his cat TV. If I had to do this over again, I'd contact AHC for the job.

I love, love, love my new windows! The company was absolutely great to work with from start to finish. Totally professional, cleaned up and was very helpful. They did the work in May - replacing my windows on the first floor, have already had them to measure the upstairs to replace those next spring. Also, the pricing was great, no surprises other than how beautiful may house looked with these new windows. I highly recommend them.

We visited their showroom after receiving numerous hard-sell from salespeople from various other companies, and the experience is totally different. No pushy salespeople, just a straight-up quote (a big chunk of it over e-mail without a hard-sale from professional salespeople), and installation. Almost like going to a store, picking out a product, and getting it delivered to your home (the installation took less than half a day). Looking at Checkbook's rating, and the significant difference in price quoted between AHC and other windows installer, I don't see why anybody would go with any other installers other than AHC. Their Yelp review does not reflect their operation, and I just want to nudge it closer to reality.

We had American Home Center install 50 Pella Architect's Series replacement windows. We received several estimates from other highly rated installers and AHC was considerably lower than the others. We proceeded with them based on their price and their very favorable reviews. We used the application on the AHC website to enter our window sizes and get an estimate of the window replacement cost.

After visiting our house to confirm the window sizes their final proposal was in line with their online estimate. The AHC sales agent was very low key with no high pressure to buy. AHC blocked out 3 days for the window installation, showed up on time and did an excellent job. Their installers were very neat, very professional and were easy to communicate with.

The Pella windows and the AHC installation were excellent, and as noted, their price was very reasonable compared to those quoted by other highly rated installers. There were a few minor items after the installation that they were prompt to respond to. We would highly recommend the Pella Windows and the American Home Center for the installation.

I called up American Home Center to replace a window based on its stellar ratings for price and satisfaction versus other local window installers on the consumer site, Checkbook.org. The AHC quote was provided quickly from their online form. Bobbie (the owner's son) was helpful on the phone each time I called. Robert (the owner) came out quickly.

Upon inspection of my window, Robert informed me that it would not make sense for him to replace the window as it was likely a shimming issue and that could be fixed more affordably by someone else or even done by myself. A replacement wouldn't match the other windows in the home either. He pretty much drove down from Beltsville to lower DC to advise me how to handle the crappy installation job done years ago for free. A less ethical person would have gone ahead and replaced the window. Thanks Robert.

They do good work at reasonable prices. They replaced windows in our condo and we are happy with the final result. Don't question anything about their work, however, or they will come at you with an aggression so rude and unprofessional that it will make you not want to work with them again.

I have had experience with many contractors over the years. I must say that our experience with AHC was 5 stars from start to finish. When we sent in our quote request, the showroom explanations and contract presentation and installation were all clean, easy to understand and all promises were kept. Dealing with a family business with family from start to finish was a wonderful experience. 29 windows replaced, spit and polish clean, and everyone involved was terrific. They even vacuumed out our drainpipes.

Echoing other commenters, if I could give 0 stars I would. Horrific customer service and follow up. There are so many other window sellers to use this company is negligent, unless you enjoy being treated with disrespect and like a child. Vinyl windows are of sub par quality. Don't subject yourself to the rude, condescending treatment of customers. Look elsewhere.

If it were possible to give 0 stars, I would. I called to speak to a windows expert and experienced the most unprofessional service I have ever had with a contract company. The man who was assisting me was extremely rude and unhelpful. He insisted that I would have to sign a contract in order for them to even come out to the property to provide a quote.

I asked simple questions regarding my window options and colors. He was increasingly annoyed by these small, what I would consider as reasonable, questions. He began raising his voice, yelling at me over the phone. This company is obviously not interested in providing courteous service to potential customers. I would never even consider using them for any service needs.

I cannot even imagine dealing with them if something were to go wrong with a service provided. The initial phone call gave me insight to the stress it would cause. There are plenty of other contract companies to work with. Choose someone else.