Jack's Glass

My fiance had her windshield replaced by Jacks glass. They were the cheapest in the area and now we know why. Jacks glass damaged her interior passage door panel and left another interior panel off. They gave her the car back right at closing and said nothing about the damage. I called the next day and spoke with Jason I believe, after explaining the situation and asking for a solution.

He began to get loud with me on the phone. I asked him several times to not get loud with me on the phone. He said sorry I got loud cause I have anxiety and I can't make these calls. I was told the owner was going to be in the next day and would call me. Jason got loud a second time with me and then proceeded to hang up on me. Next day no call from the owner.

I called back and was told the owner would be there in an hour and call me. Once again no one called me. Worst customer service, zero communication and horrible workmanship. Do not use Jacks glass they do not stand behind there work!

The glass doors are beautiful and very sturdy. The men installing the doors were fast and friendly. I would recommend them anytime.

They did a great job on my Truck Windshield, I was in and out within an hour! Highly recommend them!

Love this locally owned and operated glass company. Such friendly people who do great work. I've used their services a few times and obtaining this beautiful wire security glass for one of my buildings was a great process and the end results are spectacular. They also did a great job on this bubble glass for my bar cabinets! I just dropped off specs and ordered another project!

Very nice when we first met. However they don't warranty their work, price quoted went up from quote in less than a week and they didn't give me a heads up, very confrontational when I asked them about standing behind their warranty and what's up with the price changes. Use with caution.

As a General Contractor for 30 yrs, I've always used Jack's Glass. I have three priorities when selecting a supplier. Cost, Quality, Service. Usually, the cost of all my materials are relative but quality and service is what is most important to me. Jack's Glass delivers on all three. Skip the the National brand shop's. Jack's is locally owned and has been around for generations.

Jack's Glass installed a shower door in our master bath. I was very pleased with the whole experience. Eric took us through the process and answered all of our questions. Chris and Jimmy did an excellent job with the install and were very professional. I would definitely recommend.

Incredible experience from beginning to end. Will recommend Jacks Glass to anyone and everyone for any and all glass needs. Our shower door greatly exceeded our expectations including the incredible installation process on a 100 year plus tub. Thank you again for the amazing experience. Scott & Connie Smith

You need a glass cutter? This would be the place to go! I brought my glass in (replacement for a french door! Roughly an 8*13 piece) Jason, an associate, was very knowledgeable, gave me options and was very accomodating to my schedule! I see why they were referred to me. OUTSTANDING!

Call them, they don't call back, then when you call again the excuse is I'm busy. The guy for shower glass has an additude and don't want to travel to Hamburg, pa for job.

We had our bathroom shower glass done by Jack's glass and what a great experience! Very friendly and they did an amazing job! Such a great job we ordered our bathroom mirror from them as well! I highly recommend working with Jack's glass!

Jack's Glass did a great job helping us repair a broken window in our showroom. Eric and Anthony were very responsive to our needs and helped us make good decisions. We will certainly use their services again. Services: Window repair, Glass installation, Installation, Window installation

My appointment was right when they opened @ 8am. And they were ready for me. The gentlemen who greeted me were very knowledgeable and straight forward. I felt very confident that my car was in good hands. The actual waiting area was amazing too, very clean. The man who operated on my car had been doing so for 30 years! I'm very happy with the results and the staff. Eric I believe his name was, deserves a raise. He was there to work. Jacks Glass will get not only my business but I will refer them to anyone I know. They do it all!

From the first phone call to request a free estimation, to seeing them at Allentown's Home Show, and finally to stop in their showroom, we knew we wanted our replacement shower door to be installed by Jack's Glass. Thank you for making our master bath modern again after 14 years.