Warner Robins Supply-Truss DIV

We're trying to use Warner Robins Supply to replace some flooring in a couple of rooms. When we initially went in January they were extremely nice and let us take samples home to match and get an idea of what we wanted. We have been dealing with Leslie Sinyard and she was very quick to come out and measure then told us we would have a quote by the end of the week.

Then radio silence. We emailed, called and left messages until finally we were ready to go somewhere else (should have listened to my gut). She finally got back to us with the quote after 1 month. We were told it would take 2 weeks to get the flooring in after we paid the deposit which was half of the job. We paid the deposit on February 28th and were told by another young lady that Leslie would call us within a couple of days to go over the timeline.

Now fast forward 3 weeks later and we have STILL not heard from Ms. Sinyard. We have called and emailed her multiple times and have no response. I'm at the point I just want my $2400 dollars back and find something elsewhere. We wanted to shop and spend locally, but this lack of communication and customer service is absolutely ridiculous!

Well established business and a mainstay for local builders. On this day their pressure treated 2x4's were the lowest priced in town. You can find all of your basic builders supplies here, as well as some specialty items. Family owned and operated local business. They must be doing something right considering they are still in business with Lowes and Home Depot just down the road. Check them out next time you need supplies, they sell to everyone, not just contractors. Very knowledgeable staff!

Ordered lumber to be delivered. The 2x6s were very dirty and moldy. Many had rounded edges and bark. Some were cracked. There were unusable. I think they used my order to clear out unwanted lumber.

I get a lot of my building supplies from here. Im in the process of constructing a house for this couple in The Stafford and need regular deliveries or pick ups and this is the place to go. The best part though is that they are LBGTQ+ friendly so if you're like me, someone in the process of transitioning, then you should definitely come here. They dont advertise it but they really should as there is a big community here and I think they would get even more business if they did. God Bless Them All. God Bless The USA.

Will never attempt to use this place again. I called ahead and tried to pay for something to grab right at closing. The manager said just pull up to gate and we will take care of you. I pulled in at 11:59 and they promptly sent me away and would not help. Just terrible people, they knew I was coming and needed something but they clearly don't care about selling or helping.

One of Warner Robins building supply employees came out to measure my door for replacement. He promptly sent a quote to follow up which was much appreciated. Unfortunately this individual has fallen off the face of the Earth and won't reply to calls or text messages so I can give him the job. Why would a company pay somebody to come out and measure for a job and send a quote but not be there to close the deal.

I guess it's what we've come to now most people want to get paid without actually working. I guess at least I tried not to give the big box stores my money and support local businesses. I hope other have better luck than me.

Warner Robins Supply came to my rescue when the belt that opens and closes my garage door snapped two evenings ago. I called the next morning when they opened. Cathy (Sales and Installation) had Jeff (Service) call me and he was there within an hour of the store opening up. He had to go back and get the belt, but told me to go on to work. By noon, Jeff had my door operating 100 times better than it did before it broke.

It is so smooth and quiet. I did not miss a minute of work having to wait. They invoiced me and I paid them over the phone the same day. The best customer service I have received in a very long time. I highly recommend them and I wouldn't waste a single minute calling around. They were less than half the price of the quotes I had received and even less than their own initial quote to me. They literally saved me $250. Save yourself time and money and let them take excellent care of you.

Great service and they have a more eclectic selection than than the "big box home improvement" stores. Loading and pick up are fast and efficient and they've been around for quite a while so you know who you're dealing with. They've helped me remodel two houses and didn't break the bank.

Great people, great business practices, very competitive prices. I shop Warner Robins Supply all the time and they are truly home town people who care. Work in progress.

The guys at the contractors desk have good customer service skills. Fast and Friendly. Prices on lumber are lower then most places and its definitely better quality materials. Will be doing more business there for sure. Disappointed that me and my partner wasn't able to get a couple of shirts though. The person who had the key to the office wasn't there at least that's what they said at the front desk. Quick loading in the back they had us in and out.