It was a pleasure from the 1st person I spoke with to the installer himself. At Reliable Glass we continuously focus our efforts on delivering quality service, while ensuring your safety and convenience. As a result, we currently have gained a perfect reputation and high percentage of repeat business.
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Reviews (51)
Lynette R.
Jun 30, 2022
I had a huge crack in my windshield that I needed fixed. One company gave me a lowball amount which seemed like a bait and switch since I already knew I needed the entire windshield needed to be replaced and not repaired. I made a few other calls to a few places and their prices were a little higher. Also, Reliable was the only company that seemed to fit my schedule.
They have mobile service but I needed to get to the shop since it's difficult to let guests in at my job. I really liked how the place was about 7 mins away from my house. I was quoted a 2 hour time of completion but my windshield was replaced in 30 minutes! You can't even tell it's been replaced. I also felt as ease with their warranty terms. I pictured a boring waiting but the location that I went to had TV and offered water. The waiting room was clean as well.
They have mobile service but I needed to get to the shop since it's difficult to let guests in at my job. I really liked how the place was about 7 mins away from my house. I was quoted a 2 hour time of completion but my windshield was replaced in 30 minutes! You can't even tell it's been replaced. I also felt as ease with their warranty terms. I pictured a boring waiting but the location that I went to had TV and offered water. The waiting room was clean as well.
Chris R.
Jun 27, 2022
S. K.
Jun 24, 2022
This was my second experience with Reliable Glass. shortly after they installed my new window ( again done so professionally and with urgency), a small rock hit the windshield so they had to come back. And second time around they didn't disappoint. They came quickly, on schedule and fixed it in 20 mins. Both techs that came out had great customer service skills l. I will recommend them to anyone I know needing a new windshield. thank you
Lisa Kukla
Jun 19, 2022
Tija C.
Jun 15, 2022
I've been meaning to get my windshield fixed for a while but didn't have the energy to get it done. I finally used yelp and was able to have the company's contact ME with prices and warranties so I could easily choose. Reliable Glass was my first pick right away. They had awesome reviews, a good price with a year of chip/rock repairs, and very good service.
I called Monday to set up an appointment for Wednesday and they gave me a two hour time frame that Tuesday night of when the technician would be there. Gary was who help me and no words other than amazing customer service. Very nice and professional!
I called Monday to set up an appointment for Wednesday and they gave me a two hour time frame that Tuesday night of when the technician would be there. Gary was who help me and no words other than amazing customer service. Very nice and professional!
James K.
Jun 09, 2022
Julie L.
Jun 08, 2022
Reliable glass was recommended to me by my insurance agent. They called immediately after my insurance notified them we needed our windshield replaced. I received a follow-up text the night before and the morning of my appointment the technician showed up on time. The technician Tom was great at communicating what he was going to do with my vehicle &what I was to do with it after it was completed. He was extremely knowledgeable kind and courteous & efficient! I will definitely request Tom Harwood the next time we need a windshield replaced by reliable glass!
Donald G.
Jun 08, 2022
Bridget H.
Jun 03, 2022
Jim C.
May 27, 2022
Andrea Strand
May 26, 2022
I came in to get my windshield replaced because it had acquired a few cracks in it and I wanted to get it taken care of before monsoon season hit. There is a cancellation for an earlier appointment, and the company called me asking if I would like to come in earlier, which I told them I could, and I did! Did! They were thorough and checking out the car, to make sure there were no extra dings or cracks that I was unaware of, and was told it would take about 2 hours. Windshield was replaced within an hour, and was told what to do and what not to do for the next 48 hours while everything's set.
The people there were very sweet, the atmosphere was laid back, and the technician who helped me was very informative and answered any questions I had. Will definitely go here again if I have any issues or need any other work done for my car :
The people there were very sweet, the atmosphere was laid back, and the technician who helped me was very informative and answered any questions I had. Will definitely go here again if I have any issues or need any other work done for my car :
Mark M.
May 23, 2022
Sean Marvin
May 22, 2022
Norbert S.
May 19, 2022
Iona F.
May 07, 2022
Reliable Glass came to my rescue after another major named company failed me. The other company that starts with an "S" for "sorry." was scheduled today through my insurance to change out the window on my older Expedition while I was at work. The technician showed up and took off my window then told me he could not continue my change out because there was some rust on the frame.
He continues to explain to me that he cannot put back my old window because it was cracked and that I would have to have my truck towed to a body shop to have the window frame repaired before they can replace the window- all at my own expense of course. I'm no window installer professional but when I looked at the frame I saw very little signs of rust and my first thought was that it could be buffed out. Anyways, there I was left stranded at work and my truck without a window.
I searched for a local auto window company and thankfully found Reliable Glass' number. Ms. Katie was my Superhero and got me the help I needed. Even though it was already later in the business day she made phone calls and had conversations to ensure I got help. Katie even helped me three-way call my insurance company to transfer the claim and to also complain about the other company that left me stranded.
Not too much longer another Superhero Mr. Joey arrived to my workplace parking lot and changed out my window. Sure enough the little rust spot only required a quick wire brushing and wipe off. He then finished the job. Professional, friendly, and quick reliable service! I learned a very valuable lesson today- use local business they take much better care of you! Thank you Reliable Glass for your excellent service!
He continues to explain to me that he cannot put back my old window because it was cracked and that I would have to have my truck towed to a body shop to have the window frame repaired before they can replace the window- all at my own expense of course. I'm no window installer professional but when I looked at the frame I saw very little signs of rust and my first thought was that it could be buffed out. Anyways, there I was left stranded at work and my truck without a window.
I searched for a local auto window company and thankfully found Reliable Glass' number. Ms. Katie was my Superhero and got me the help I needed. Even though it was already later in the business day she made phone calls and had conversations to ensure I got help. Katie even helped me three-way call my insurance company to transfer the claim and to also complain about the other company that left me stranded.
Not too much longer another Superhero Mr. Joey arrived to my workplace parking lot and changed out my window. Sure enough the little rust spot only required a quick wire brushing and wipe off. He then finished the job. Professional, friendly, and quick reliable service! I learned a very valuable lesson today- use local business they take much better care of you! Thank you Reliable Glass for your excellent service!
Brian Martell
May 05, 2022
Tom G.
Apr 15, 2022
Our State Farm agent suggested Reliable for our automotive glass needs and it's so nice to thank them every time! Reliable, and outstanding technician Jose Leyba, have proven yeg again why they are the best in the Valley. Jose was the consummate professional--focused, prompt, patient and gracious in answering all my questions and explaining the follow-up. I would gladly recommend Joe Leyba and Reliable to anyone in need of windshield repair. Bravo. Greg!
Maria Sainz
Mar 22, 2022
Richard N.
Mar 10, 2022
David L.
Feb 27, 2022
I have been using Reliable Glass for about 5 years, having my entire family use them. Each and every time, they are extremely professional and courteous. The last time was no different. I had Taylor come out to do my 2019 Pathfinder. The glass is quite heavy but he was able to perform the procedure flawlessly. Kudos to Taylor and Reliable.
Cory Keagle
Jan 24, 2022
Cherilyn Carigon
Jan 24, 2022
David Koeller
Jan 11, 2022
Tom G.
Dec 21, 2021
Everyone that I dealt with at Reliable on the rock chip repair were extremely nice and very professional, including Emily and Abby via phone calls. Tom Harwod, the tech that came out was the consummate professional, very skilled, professional and extremely helpful. I would--and will--recommend Reliable Glass and Tom Harwood for expert glass service! Quick, responsive, dependable = Reliable!
Gary K.
Dec 14, 2021
Sabin L.
Dec 04, 2021
Pia P.
Dec 03, 2021
Annette B.
Nov 30, 2021
Beez
Nov 26, 2021
I just want to thank Reliable Glass for the courteous and professional service they provided me. I called them from WI to replace the windshield on my sons vehicle. He is out in the Valley playing college baseball. As you can imagine, he has a very busy schedule. Reliable Glass was able to go out to my son's vehicle while he was practicing and replace the windshield without interrupting him. Everything was done through me on the phone, and what a great job they did. Again, thank you.
Yu D.
Nov 20, 2021
I just had my front windshield replaced at one of your shop location on North Central Ave. Your technician was courteous with excellent customer service skills. I can't be sure but the business card provided has Joey Loisel on it. Your telephone agent named Andres was also exceptional by all means. However, my problem was not inspecting the quality of the parts provided before leaving.
I was in such a hurry to leave, I completely forgot to look things over before paying for the job. Upon further inspection, the driver side rubber seal was curled over. A manufacturer's defect that I should have seen and resolved with the technician before leaving. Anyways, I applied some black silicone as a permanent fix to this problem. Other then that, the overall experience was good.
I was in such a hurry to leave, I completely forgot to look things over before paying for the job. Upon further inspection, the driver side rubber seal was curled over. A manufacturer's defect that I should have seen and resolved with the technician before leaving. Anyways, I applied some black silicone as a permanent fix to this problem. Other then that, the overall experience was good.
Luis N.
Nov 19, 2021
Steve C.
Nov 10, 2021
My second window with reliable glass (This cars are unique vehicle that needed special gloss) and again the tech showed up on time was polite and friendly did a great job on my car and a special shout out to the women in the office that take down all the information are extremely knowledgeable about the cars and the glass as well as setting things up so that I don't have anything to worry about. These staff are brand advocates for For the owner of this company and I want to thank you again your name says it all #reliable glass
Kyle H.
Nov 05, 2021
There is not much to it. I don't have glass insurance. My windshield got a crack which turned into a whole windshield crack from top to bottom so it needed to be replaced. Called Reliable and got a quote and made an appointment. They came on time and changed the window. I was charged ~$450 which I have no idea is high or low.
Jeanine B.
Oct 30, 2021
I want to give a hearty shout out, thanks and gratitude to tech, Tom Hardwood for his professionalism, courtesy and expertise in replacing the glass on my HHR LS. He did over and above than just replacing the glass. He made sure the trim around the entire window was secure or it was replaced. And he made sure I understood how to care for the window for the next 48 hours. I highly recommend Reliable Glass and their techs like Tom Hardwood. Thanks Tom
Greg Davis
Oct 21, 2021
When installer came out to repair my side window he broke my door panel removing it. Was told as soon as he was done it was broken prior to him working on it. The door panel was replaced last November and was in New condition! Window install was done fine he just broke my new door panel and didnt take blame. Horrible experience and horrible work quality and ethic! Would only recommend if you want your car broken and them to deny doing it!
Shayne Bourque
Oct 17, 2021
This is the second time I've used Reliable Glass and both times were great. Highly recommend. They came to repair my windshield, he tried his best to fill the already spreading crack, but while working on it, the crack got too big so he called his office right away and they were able to get me a full replacement windshield the very next day! Their customer service is amazing and they had already contacted my insurance for me.
Michelle Weinhold Azladywolf
Oct 12, 2021
The technician Nate was very curious and professional. Although he was a but late I was kept in the Loop and wasn't in a hurry really anyway. Once he arrived he was super knowledgeable about my vehicle and I left him to do his work. I received an email receipt and the best thing was they filed the Claim for me such a headache relief. Thank you for your company doing a fantastic job, I've had other glass companies not near as easy and professional as this one! Thanknyou again.
Jennifer Rogers
Oct 11, 2021
Curtis and Katie were so pleasant to work with. A competitor nearby gave every excuse in the book as to why he could not fix a chip even though they advertise it. Found Reliable Glass and no problem what so ever! No excuses and was taken care of in less than an hour. Honest and reliable. Service: Window repair
Caesar R.
Oct 07, 2021
Debi C.
Oct 02, 2021
Christine T.
Sep 26, 2021
Jessica Fishell
Sep 24, 2021
I've had to get 4 chips repaired in about as many weeks, and Reliable Glass has been super fast and understanding in honoring their 1-year free chip repair warranty. Technicians are friendly and quick and travel all over the metro area. I'll definitely keep using them for my auto glass needs. Service: Repair windshield
Alicia S.
Sep 14, 2021
Pradip Sinha
Sep 14, 2021
Right after I filed my claim I received a call to set up my appointment which was set up in a couple of days. Then the evening before my appointment I received a text message confirming my appointment the next morning. The glass technician showed up on time and got the job done efficiently and within a very short time. He was very punctual, professional and did an excellent job. As soon as the technician left i received the invoice with the details. GREAT JOB RELIANCE GLASS!
Marty F.
Sep 07, 2021
Danielle C.
Sep 01, 2021
This was literally the best experience I've had with getting my windshield replaced. So seamless, friendly staff, they even make the call to the insurance company for you which is great. JJ was AMAZING also. He arrived early, was so friendly, and had some extra work to do based on the shotty job the previous company I used did which he handled beautifully. Will absolutely be using them going forward, and will be requesting JJ!
Sheri Fox
Aug 22, 2021
I always use this company for any windshield repair or replacement. They are friendly and professional and do excellent work. There are usually able to schedule appointments within a week and come to you to do the work no problem. You get text messages about the upcoming appointment. They provide an outstanding warranty. Services: Repair windshield, Replace windshield
Barbara Harmon
Aug 13, 2021
Tom K.
Jul 27, 2021
Marc R.
May 05, 2021
Amanda T.
Apr 25, 2021