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Reliable Auto Glass It was a pleasure from the 1st person I spoke with to the installer himself. At Reliable Glass we continuously focus our efforts on delivering quality service, while ensuring your safety and convenience. As a result, we currently have gained a perfect reputation and high percentage of repeat business.
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Reviews (51)
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Lynette R.
Jun 30, 2022
I had a huge crack in my windshield that I needed fixed. One company gave me a lowball amount which seemed like a bait and switch since I already knew I needed the entire windshield needed to be replaced and not repaired. I made a few other calls to a few places and their prices were a little higher. Also, Reliable was the only company that seemed to fit my schedule.

They have mobile service but I needed to get to the shop since it's difficult to let guests in at my job. I really liked how the place was about 7 mins away from my house. I was quoted a 2 hour time of completion but my windshield was replaced in 30 minutes! You can't even tell it's been replaced. I also felt as ease with their warranty terms. I pictured a boring waiting but the location that I went to had TV and offered water. The waiting room was clean as well.
Chris R.
Jun 27, 2022
Twice I have used Reliable Glass for home glass replacement and sliding door repair. They have been great both times with excellent service and very reasonable pricing. Definitely recommend them and they will be my go-to for any future needs as well.
S. K.
Jun 24, 2022
This was my second experience with Reliable Glass. shortly after they installed my new window ( again done so professionally and with urgency), a small rock hit the windshield so they had to come back. And second time around they didn't disappoint. They came quickly, on schedule and fixed it in 20 mins. Both techs that came out had great customer service skills l. I will recommend them to anyone I know needing a new windshield. thank you
Lisa Kukla
Jun 19, 2022
Great service! Richard came out today and swapped out my windshield. Quick, friendly and informative! I'll be using this service again. Thanks Reliable! Service: Window installation
Tija C.
Jun 15, 2022
I've been meaning to get my windshield fixed for a while but didn't have the energy to get it done. I finally used yelp and was able to have the company's contact ME with prices and warranties so I could easily choose. Reliable Glass was my first pick right away. They had awesome reviews, a good price with a year of chip/rock repairs, and very good service.

I called Monday to set up an appointment for Wednesday and they gave me a two hour time frame that Tuesday night of when the technician would be there. Gary was who help me and no words other than amazing customer service. Very nice and professional!
James K.
Jun 09, 2022
Outstanding service today from my reliable auto glass technician, John. Was on time professional courteous and overall did an outstanding job! I have used reliable glass through my insurance several times and the service has always been great!
Julie L.
Jun 08, 2022
Reliable glass was recommended to me by my insurance agent. They called immediately after my insurance notified them we needed our windshield replaced. I received a follow-up text the night before and the morning of my appointment the technician showed up on time. The technician Tom was great at communicating what he was going to do with my vehicle &what I was to do with it after it was completed. He was extremely knowledgeable kind and courteous & efficient! I will definitely request Tom Harwood the next time we need a windshield replaced by reliable glass!
Donald G.
Jun 08, 2022
Very nice to work with a local business. Much better pricing than Safelite. Took my car to their shop, rather than a remote visit to me. Replacing the windshield took about an hour. They also offer a one year chip warranty. The big plus, local owners.
Bridget H.
Jun 03, 2022
Richard did a great job replacing my truck windshield. He was on time, fast, and ensured I understood what precautions to take after the installation.
Jim C.
May 27, 2022
I have been very satisfied each time I have had a windshield replaced! In over three years Reliable Glass has been my "go-to" place to have one our family cars windshield replaced. I would recommend them to anyone that needs expert work on their windshield! Thanks Reliable!.jc from Gilbert, AZ
Andrea Strand
May 26, 2022
I came in to get my windshield replaced because it had acquired a few cracks in it and I wanted to get it taken care of before monsoon season hit. There is a cancellation for an earlier appointment, and the company called me asking if I would like to come in earlier, which I told them I could, and I did! Did! They were thorough and checking out the car, to make sure there were no extra dings or cracks that I was unaware of, and was told it would take about 2 hours. Windshield was replaced within an hour, and was told what to do and what not to do for the next 48 hours while everything's set.

The people there were very sweet, the atmosphere was laid back, and the technician who helped me was very informative and answered any questions I had. Will definitely go here again if I have any issues or need any other work done for my car :
Mark M.
May 23, 2022
Five star service. Very responsive and on time. Everything you want in a "Reliable" company. Had a very large window replaced. Everyone I worked with was professional and friendly. I hope I never need them again, but have their number just in case. Nice job. Thank you.
Sean Marvin
May 22, 2022
Reliable glass was fast, easy, and courteous. Richard, (the windshield technician) was punctual and professional. I am very pleased with the all around service I received from Reliable Glass. Service: Auto windshield replacement
Norbert S.
May 19, 2022
Reliable glass did another fine job replacing the windshield in my Mustang convertible. Aaron Carity was the tech. Friendly and knowledgeable person. Great job.
Iona F.
May 07, 2022
Reliable Glass came to my rescue after another major named company failed me. The other company that starts with an "S" for "sorry." was scheduled today through my insurance to change out the window on my older Expedition while I was at work. The technician showed up and took off my window then told me he could not continue my change out because there was some rust on the frame.

He continues to explain to me that he cannot put back my old window because it was cracked and that I would have to have my truck towed to a body shop to have the window frame repaired before they can replace the window- all at my own expense of course. I'm no window installer professional but when I looked at the frame I saw very little signs of rust and my first thought was that it could be buffed out. Anyways, there I was left stranded at work and my truck without a window.

I searched for a local auto window company and thankfully found Reliable Glass' number. Ms. Katie was my Superhero and got me the help I needed. Even though it was already later in the business day she made phone calls and had conversations to ensure I got help. Katie even helped me three-way call my insurance company to transfer the claim and to also complain about the other company that left me stranded.

Not too much longer another Superhero Mr. Joey arrived to my workplace parking lot and changed out my window. Sure enough the little rust spot only required a quick wire brushing and wipe off. He then finished the job. Professional, friendly, and quick reliable service! I learned a very valuable lesson today- use local business they take much better care of you! Thank you Reliable Glass for your excellent service!
Brian Martell
May 05, 2022
They showed up on time and did a fast professional and clean job. Great service. I would recommend them. Definitely going to use them for all my windshield needs.
Tom G.
Apr 15, 2022
Our State Farm agent suggested Reliable for our automotive glass needs and it's so nice to thank them every time! Reliable, and outstanding technician Jose Leyba, have proven yeg again why they are the best in the Valley. Jose was the consummate professional--focused, prompt, patient and gracious in answering all my questions and explaining the follow-up. I would gladly recommend Joe Leyba and Reliable to anyone in need of windshield repair. Bravo. Greg!
Maria Sainz
Mar 22, 2022
The tech that worked on my vehicle was great! He was kind polite and helpful making sure that any reminder decals on my windshield was moved over or kept. Thank you TJ!
Richard N.
Mar 10, 2022
I have used Reliable Glass several times and their service is outstanding. They are very dependable, very customer-oriented, honest and nice. I wholeheartedly recommend this fine company. Richard A. Nulman, Scottsdale, AZ
David L.
Feb 27, 2022
I have been using Reliable Glass for about 5 years, having my entire family use them. Each and every time, they are extremely professional and courteous. The last time was no different. I had Taylor come out to do my 2019 Pathfinder. The glass is quite heavy but he was able to perform the procedure flawlessly. Kudos to Taylor and Reliable.
Cory Keagle
Jan 24, 2022
The technician was extremely kind, knowledgeable, and efficient. Most of all he had an amazing attitude. Service: Auto windshield replacement
Cherilyn Carigon
Jan 24, 2022
They couldn't have made it any easier. Much better experience than the last time we had a windshield replaced at a different place. Nice glass too. We've had wavy windshields in the past after being replaced. Highly recommend.
David Koeller
Jan 11, 2022
Stopped to see if they could fix a deep chip in my windshield. They actual immediately worked my van and fixed the windshield. I found everyone there friendly, efficient and professional. Service: Window repair
Tom G.
Dec 21, 2021
Everyone that I dealt with at Reliable on the rock chip repair were extremely nice and very professional, including Emily and Abby via phone calls. Tom Harwod, the tech that came out was the consummate professional, very skilled, professional and extremely helpful. I would--and will--recommend Reliable Glass and Tom Harwood for expert glass service! Quick, responsive, dependable = Reliable!
Gary K.
Dec 14, 2021
Quick response, good price, and there at the appointment time. Completed the job quickly and cleaned up his mess. I would use them again.
Sabin L.
Dec 04, 2021
Wanted to give a big thanks to Tom Harwood. He was fast and very respectful. Thank you Tom!
Pia P.
Dec 03, 2021
Tom Harwood is very professional. I am so happy with his work service. Very convenient as they fixed my windshield in our driveway with OEM. Highly recommended!
Annette B.
Nov 30, 2021
Had a chip in my car windshield - I sent request for quote they got back to me within 5 mins and was able to fit me in the next day. Came to my home fix my windshield beautifully! I am very satisfied with their service and their employees are very professional! Highly recommend them!
Beez
Nov 26, 2021
I just want to thank Reliable Glass for the courteous and professional service they provided me. I called them from WI to replace the windshield on my sons vehicle. He is out in the Valley playing college baseball. As you can imagine, he has a very busy schedule. Reliable Glass was able to go out to my son's vehicle while he was practicing and replace the windshield without interrupting him. Everything was done through me on the phone, and what a great job they did. Again, thank you.
Yu D.
Nov 20, 2021
I just had my front windshield replaced at one of your shop location on North Central Ave. Your technician was courteous with excellent customer service skills. I can't be sure but the business card provided has Joey Loisel on it. Your telephone agent named Andres was also exceptional by all means. However, my problem was not inspecting the quality of the parts provided before leaving.

I was in such a hurry to leave, I completely forgot to look things over before paying for the job. Upon further inspection, the driver side rubber seal was curled over. A manufacturer's defect that I should have seen and resolved with the technician before leaving. Anyways, I applied some black silicone as a permanent fix to this problem. Other then that, the overall experience was good.
Luis N.
Nov 19, 2021
I have the worst luck when it comes to windshields, I keep getting chips & cracks. But then I feel so much better knowing Reliable will do a great job fixing a chip or replacing my windshield. Their AWESOME! Quality work and professionalism.
Steve C.
Nov 10, 2021
My second window with reliable glass (This cars are unique vehicle that needed special gloss) and again the tech showed up on time was polite and friendly did a great job on my car and a special shout out to the women in the office that take down all the information are extremely knowledgeable about the cars and the glass as well as setting things up so that I don't have anything to worry about. These staff are brand advocates for For the owner of this company and I want to thank you again your name says it all #reliable glass
Kyle H.
Nov 05, 2021
There is not much to it. I don't have glass insurance. My windshield got a crack which turned into a whole windshield crack from top to bottom so it needed to be replaced. Called Reliable and got a quote and made an appointment. They came on time and changed the window. I was charged ~$450 which I have no idea is high or low.
Jeanine B.
Oct 30, 2021
I want to give a hearty shout out, thanks and gratitude to tech, Tom Hardwood for his professionalism, courtesy and expertise in replacing the glass on my HHR LS. He did over and above than just replacing the glass. He made sure the trim around the entire window was secure or it was replaced. And he made sure I understood how to care for the window for the next 48 hours. I highly recommend Reliable Glass and their techs like Tom Hardwood. Thanks Tom
Greg Davis
Oct 21, 2021
When installer came out to repair my side window he broke my door panel removing it. Was told as soon as he was done it was broken prior to him working on it. The door panel was replaced last November and was in New condition! Window install was done fine he just broke my new door panel and didnt take blame. Horrible experience and horrible work quality and ethic! Would only recommend if you want your car broken and them to deny doing it!
Shayne Bourque
Oct 17, 2021
This is the second time I've used Reliable Glass and both times were great. Highly recommend. They came to repair my windshield, he tried his best to fill the already spreading crack, but while working on it, the crack got too big so he called his office right away and they were able to get me a full replacement windshield the very next day! Their customer service is amazing and they had already contacted my insurance for me.
Michelle Weinhold Azladywolf
Oct 12, 2021
The technician Nate was very curious and professional. Although he was a but late I was kept in the Loop and wasn't in a hurry really anyway. Once he arrived he was super knowledgeable about my vehicle and I left him to do his work. I received an email receipt and the best thing was they filed the Claim for me such a headache relief. Thank you for your company doing a fantastic job, I've had other glass companies not near as easy and professional as this one! Thanknyou again.
Jennifer Rogers
Oct 11, 2021
Curtis and Katie were so pleasant to work with. A competitor nearby gave every excuse in the book as to why he could not fix a chip even though they advertise it. Found Reliable Glass and no problem what so ever! No excuses and was taken care of in less than an hour. Honest and reliable. Service: Window repair
Caesar R.
Oct 07, 2021
They did a Ford Escape for me about 3 or 4 years ago through insurance. Now we did our Ford Explorer not on the insurance but I bought it on my own good price under 500 with other parts was done within hour is done within hour and a 1/2 so I'm happy with reliable thank you
Debi C.
Oct 02, 2021
We needed a windshield replacement on our Kia, and a glass chip filled on our Camaro. I contacted Reliable on Weds afternoon. Last night our appointment was confirmed. Curtis arrived a little early this morning and all was done in less than 2 hours! Great job! Thanks Reliable.
Christine T.
Sep 26, 2021
We have 1997 Lincoln Town car that someone broke the back valance window. Due to a weird situation we had to order a replacement off eBay and Reliable Glass put it in for us. They did a great job. I highly recommend them.
Jessica Fishell
Sep 24, 2021
I've had to get 4 chips repaired in about as many weeks, and Reliable Glass has been super fast and understanding in honoring their 1-year free chip repair warranty. Technicians are friendly and quick and travel all over the metro area. I'll definitely keep using them for my auto glass needs. Service: Repair windshield
Alicia S.
Sep 14, 2021
My son's back window of his Ford Ranger had been shattered and I called Reliable Glass and they were able to come out the next morning. Jose Leyba was great and I will definitely use them again in the future.
Pradip Sinha
Sep 14, 2021
Right after I filed my claim I received a call to set up my appointment which was set up in a couple of days. Then the evening before my appointment I received a text message confirming my appointment the next morning. The glass technician showed up on time and got the job done efficiently and within a very short time. He was very punctual, professional and did an excellent job. As soon as the technician left i received the invoice with the details. GREAT JOB RELIANCE GLASS!
Marty F.
Sep 07, 2021
Had a windshield that needed to be replaced and they were able to do it while I waited. ONly took about 30min. A week later while at work, a rock popped up and chipped my new windshield. I called them the moment I saw it. The next day they sent someone out to repair it. Great service!
Danielle C.
Sep 01, 2021
This was literally the best experience I've had with getting my windshield replaced. So seamless, friendly staff, they even make the call to the insurance company for you which is great. JJ was AMAZING also. He arrived early, was so friendly, and had some extra work to do based on the shotty job the previous company I used did which he handled beautifully. Will absolutely be using them going forward, and will be requesting JJ!
Sheri Fox
Aug 22, 2021
I always use this company for any windshield repair or replacement. They are friendly and professional and do excellent work. There are usually able to schedule appointments within a week and come to you to do the work no problem. You get text messages about the upcoming appointment. They provide an outstanding warranty. Services: Repair windshield, Replace windshield
Barbara Harmon
Aug 13, 2021
You're installedr, Taylor, was very professional, did a fantastic job and I'm extremely happy with my new windshield! I would highly recommend Reliable Glass to all my friends. Keep up the good work! Services: Replace windshield, Glass installation
Tom K.
Jul 27, 2021
I needed a shower door replacement. The manufacturer wanted too much money, and had a long delivery. Reliable glass provided the glass quickly and inexpensively. It was easy to work with them too.
Marc R.
May 05, 2021
Friendly company that helped accommodate my work schedule. Competitive pricing and great service. Had a major break in 2 spots, they came out replaced the glass and did my recalibration on my camera. Everyone was professional and a special thanks to Frank and the awesome service team at Reliable.
Amanda T.
Apr 25, 2021
Found this place from a recommendation in my neighborhood. Very professional and thorough. Transparent on the pricing and on time for the appt. will be using them again when I need glass services. Thanks!