Sheppard's Glass Shop

Very friendly, took me right on time, and they did a great job replacing my windshield. Thank you for the great service!

The nicest and most caring people. Not only were they able to replace my windshield within a timely manner, they also cleaned all the glass out of the inside of my car. Did I mention the sticker that reminds me of when to change my oil was moved to the new windshield as well? Will definitely recommend to others and be back!

They services was unbelievable. Fast and reliable. I will go back. A1 in my book. Anything of glass works there no other

Love the customer service! They were willing to go the extra mile to insure as less down time as possible for one of my work vans. I highly recommend this company.

After hearing some many ads on the radio About Shepards glass i had to post my experience with them. I asked for a price on 1/4 inch thick by four foot diameter smoked glass and after four phone calls noone would return my calls so purchass from a competitor.

After we had a rock thrown from the lawnmower shatter the glass door at our church, we were worried we would not find someone to be able to replace it quickly. We called Sheppard's and Calvin came out within 30 minutes.then measured.and returned with the glass within 15 minutes. The entire repair was almost quicker than we could write the check to pay for it!

I was extremely impressed with the promptness and professionalism of this company. HIGHLY RECOMMEND! Hopefully we will not need any more doors replaced anytime soon, but I will continue to use Sheppard's for any other glass needs!

This was my first time having to take my car somewhere to get the windshield replaced because it's new and has sensors that have to be reset when getting the windshield replaced. The staff was very courteous, understanding, and patient with me because I had to reschedule dropping off my vehicle twice due hospitalizations. My windshield has never looked better and my vehicle sensors are working like they did when I first bought the car. I highly recommend them!

I needed 6 pieces of glass cut while restoring historic craftsman windows in my house. I ordered them over the phone, they were cut to my exact measurements, and they were ready the same day. A professional and friendly family-owned business. I will use them again!

I highly recommend Sheppard's Glass. They have replaced several windshields for me and are always a pleasure to work with. Great service and quality craftsmanship!

The staff at Sheppard's Glass is amazing! My company has used them for work and I needed a new windshield and used them for myself. They are prompt and very helpful, and even came to my office to install my new windshield! I will be recommending them going forward to all my colleagues and friends!

Another auto glass company off Augusta Road lied to me about when I had a scheduled appointment. I called around on Friday because I needed a windshield replacement that same day. Let me tell you this. Amanda at this place is AMAZING! She was DETERMINED to help me and get it replaced same day. She is such a kind hearted person. Within hours they came to my job!

The 2 guys that came and replaced my windshield were SO nice! The people that work here really care about helping you and doing a job of great quality. I HIGHLY recommended this place! Awesome!

Every time I place an order it has been spot on the measurements. Secured very well for travel and usually cut the day I call. I love the service they provide. Highly recommend.

They did not stand behind their work. I brought in 1970s aluminum windows for glass replacement. I said they needed the corner reinforcements, and replacement of the channel liners. I said, "I don't know if you can replace those?" Response, "We'll take care of it." None of it was replaced, $60 per window. All but one window had clear silicone applied to the channel to hold the glass.

The window without silicone fell apart when I picked it up. The elderly fellow said I didn't exercise common sense since I picked it up by the sides. Duh, how else am I to pick it up? "We don't cover that.we don't repair the window. you can't find those parts. Nobody said that when I ordered and paid! Nothing on the receipt said that either! Follow-up: I filed a BBB complaint. After some back and forth new glass was cut for me. The ladies at the desk were nice.

Sheppard's glass was referred to me by a trusted friend and I was apprehensive at first but they delivered superior product as well as customer service. They came out to my office to estimate the damage done to my front windshield within two days of speaking with their coordinator, Amanda Mingie. They fixed it that day - so fast. And Amanda helped me with the insurance claim over the phone (keeping everything under 10 minutes as I was at the work at the time and under a time crunch). Overall, Sheppard's glass was fantastic for me; my new windshield looks stellar and their customer service was incredible. Will definitely recommend. A+

OK, that afternoon, I discovered that a raccoon had jumped onto the rear window when my wife turned on the den light. There was a tree next to the car. She heard a loud thump on the car. Glass and raccoon tracks trailed away from the car.

I had scheduled an emergency repair for my front door that was broken with a competitor. The center window pane had broke and fell into pieces. The glass company that I had scheduled an appointment with failed to show up to my home and after going back and forth with phone calls and voicemails, I kept receiving excuses. After two missed appointments within two days, I decided to call Sheppard's Glass. Tiffany, who answered the phone, was very professional and personable and she made sure to do as much as she could to help me right away.

She was willing to have someone sent over right away and she got me a quote within a few minutes. I would definitely recommend Sheppard's Glass and I plan on returning here if I ever need anything else! Excellent customer service!