Garage Doors By Nestor

This business should be the model for all businesses. They actually care about the customer and not just the bottom line. I had a garage door panel replaced. The original trip charge to drive out and estimate the garage was reasonable, unlike other garage door companies. The final product was exactly as described, reasonably priced and expertly installed.

The installer spent extra time adjusting my door so now it operates smoother than before. Everyone at this company is friendly, professional and knowledgeable. I will call them when it's time for a new door!

I have used Garage Doors by Nestor for my personal home and rentals. They're responsive, always on time, and have great prices. I am incredibly happy with their services and will continue to use them for all of my garage door needs. I highly recommend Garage Doors by Nestor.

Garage by Nestor has done good work for us in the past. They were professional and efficient. This why I called them to install a new garage now. We were scheduled for 8:00 this morning. Yesterday, I called them before closing time to tell them the roofers had not finished with their job and I was afraid they might be in each other's way. I asked if we could postpone the garage installment.

I was completely flexible as to scheduling. I would have been fine scheduling 3 weeks out. They told me, however, that there was a $110 fee for postponing, even if the reason was a well-intentioned mistake (like the roofers not being through). So, I cancelled. We did get other competitive bids. I had just wanted to work with this company again. This morning, when I saw that the roofers were gone before 11:30, I called just to see if they might have reconsidered - after all, they were giving up a $3,000 job.

But nope. What I can't figure out is why the woman I spoke with a few days ago was so friendly and helpful and then when I asked to postpone, she acted like I was wanting to postpone for something trite. Oh, well they obviously didn't need our business or a good review. I give them 3 stars because I still believe in the quality of their work and the estimator that came out was excellent; friendly, professional, and took his time explaining options, etc.

Adam was prompt and professional. He fixed my opener very quickly identified the issues, yes, issues, and fixed them all. Lubed the door and gave 2 new covers to replace my very old ones. Adam was awesome! I am suggesting Garage Doors by Nestor to everyone. Thanks so much

This was such great customer service! Super helpful, quick, efficient, & explained everything so I knew how to operate. Nestor is a really nice, helpful person & I definitely appreciate that. Will be recommending only this place & will be going to him if any problems in the future.

These guys did a great job installing our new door. No one tried to upsell me and the price was decent. Thomas was professional, courteous and takes pride in his work. My door has never been so quiet! It looks great too. Highly recommend this place if you need a door installed. Thank you!

Garage doors by Nestor has been my go to for years. Needing a new opener and some repairs to my door I knew who to call. The Technician Adam came out and dialed me right up, explained all the features of my modern opener and within five minutes of him leaving had the whole thing synced up to my WIFI, Phone, and the buttons on my newer car. Recommended.

I understand that times are busy and schedules are tight. But wow, the lady who answered the phone was so rude about it! This repeat customer is done with them!

Had an appointment scheduled over a week out, which was fine. I showed up at 4:30 pm (my appt time) and nobody was at the house to meet me. I called the office and was told my appt was actually sometime between 4 and 4:30 and that I must have missed them. I'll give the benefit of the doubt and assume I was actually told "between 4 & 4:30" (nevermind that if that's the case I likely would have put the appt in my calendar as 4 as opposed to 4:30).

But maybe I messed that up. The point is they never called or emailed to confirm the appt and didn't call when I wasn't at the house to meet them. Disappointed I wasted this time. By the way.they're garage doors. Why not take a picture and reach out to me to discuss options and then generate an estimate. Guess they have all the business they need.

I committed the unforgivable sin of backing up before the garage door was completely open. The CRUNCH was a dead give away. I was certain to be in the doghouse until 2025. I was just as certain from the looks of things, I was going to need a new door. I called Garage Doors By Nestor and was given a same-day appointment--REALLY. Chris arrived right on time, and the first words out of his mount were "This is not as bad as it looks." He went right to work with his vice-grip pliers, assorted wrenches, and screw drivers.

In just 38 minutes the garage door was as good as new. I could not believe it. He proceeded to lubricate the door and recalibrate the door lifter. I had been contemplating mega bucks, but the whole procedure cost under $150. Great work, Chris, I am sure you have a magic wand. Why would anyone go anywhere else. My garage door needs will all go to GDBN!

Great customer service. Same day service and the technician had my door working great after installing new springs. Major dissatisfaction was the up charge for the replacement springs. Springs supplied by the technician were $130 more than what I could have purchased on Amazon or Home Depot. Unfortunate for such a large up charge. There is a five year warranty included.

So I guess you are paying about $130 for the warranty. I needed my door repaired immediately, so I had to purchase from the technician. I asked the technician if I were to buy the parts on my own and have them install, would he perform the work. He said sometimes they will and sometimes they won't, so I am not sure what their policy is regarding this request.

I would suggest shopping around if you have time. I havw used them before, and they do provide great service and your door will perform better after they do their service. However, expect to take a hit in the pocketbook.

I had Nestor's install a garage door I ordered online from HD. The service technician came out and gave me an estimate, which was great because I need to budget my money and don't like surprises. The installer came out and installed the door, but it had some problems. Nestor's service manager Chris contacted me about the problem, came out the next day, and promptly fixed all the problems.

They care about their customers and want to make sure the job is done right. If I have any other problems with my garage door down the line, I will contact them to come take care of it. Ask them about their prices and services because they are a better deal than most big dealers, and they stand behind their work and service.

The bracket from our garage door opener came loose from the door and we needed a repair solution. I called Garage Doors By Nestor and set up an appointment at my next availability. Chris showed up on time and analyzed the door. I had originally thought that we might need to replace the door panel yet Chris provided the solution of a custom bracket.

He didn't have all of the parts he needed so he said if we would still be available, he would go back to the shop and get them. He came back to the house within the hour and did the repair in less than 30 minutes. In addition, he lubricated all moving parts and got the door to function quieter than it ever has. All of this for $101 while a panel replacement would have cost substantially more. Having to work a garage door manually is not the end of the world, just an inconvenience.

Due to the professionalism and knowledge of Chris, and him going the extra mile to get this done late on a Friday afternoon, we were able to regain that convenience and not have to wait through the weekend. We extend a very big Thank You to Chris and highly recommend Garage Doors By Nestor for any of your garage door needs.