Creative Kitchen & Bath

Let me first state that James, one of the designers was very helpful & sincere. My fiance originally went into the store seeking help for kitchen & bath remodeling advice. The saleswoman made it clear that "our designs start around 20,000" prefacing that it might be out of our budget. I find this to be extremely rude & discriminatory against him. Budget is something that can be discussed once we actually explain what we're looking for. Instead, it was assumed that, without reason, their items were out of our budget. I would not recommend this company to anyone.

So far, good customer service. They were able to get back to me once I left a message yesterday on their voicemail. I am hoping they can replace or remake a shower door and are not just a bathroom remodeling business. I will call back tomorrow during their morning hours and see what they can do for me. It is great when businesses can get back to you within a day of leaving a voicemail. Edit: Their automated call system states their business hours are during the week and on Saturdays from 7:30 a.m. to 12 noon.

I called at 7:40 a.m. and no one was there. I left a message. Additionally, there was no information that hours of operation were cut because of the pandemic and so, they lost a star on customer service. After all was said and done, one of their employees was able to refer me to another business Happy the Glass Man to repair what I needed repaired.

The bad thing is that they do not have someone who can provided estimates to fit another fixture or door and will just sell you the actual supplies that I am guessing the customer will have to do it themselves?

My wife and I are redoing a bathroom we were very impressed with the selection and the quality of the products they had to offer we also dealt with Tatyana she was great and very knowledgeable

Amazing experience! My wife and I just completed building our dream home ~ Samantha Manning and the team at Creative were a HUGE reason for the success! From design to installation, the process was seamless and fun. Highly recommend!

I would never do business with these people. They told me a shower door would be 3 weeks and 2500 - after a zillion calls, texts, emails and even showing up in person we finally got a shower door, yes - 4 MONTHS later. and then 5 months after that a charge of $4100. Never once did associate Tarla tell me the price would be higher - in fact, she said I would get a discount for all my trouble. Don't trust these people!