Watkins Concrete Block

Nice selection of pavers/bricks. Employees were friendly. Would be nice if they were open on the weekends year round.

Always really helpful every time I come in although I've never gotten a Watkins hat

I needed a concrete sealer for my new driveway. The guy asked me questions on what I needed it for and helped me figure out the best product for the job. He then explained how to apply the product. He was very knowledgeable and he made the job easy. I will definitely go back when I need concrete products.

I purchased a 5 gal can of concrete sealer for about $220.00. It was supposed to be a 1-5 year acrylic product for our new driveway. Our contractor said, Do yourself a favor and return it. The product we recommend is 5-10 years and only $140 for a 5 gal can. We had to go into east Omaha to get it, but reading the label, it certainly shows that this product bonds with the concrete and doesn't sit on top of it.

Problem occurred when we brought the original can back to Watkins after only having it for 2 days. They attempted to charge us a 20% restocking fee, but my wife would have none of it. In Nebraska, there is a 3-day right of return on a sale, and this was not a special order item. I did not appreciate them trying to line their pockets because they lost the sale. I was going to buy pavers for an additional part of the project, but I'm taking my business elsewhere now.

The show Room and product line and quality at Watkins block are awesome. The sales staff are super helpful, highly recommend this place for any landscaping block or construction block needs. Their selection is unbelievable.

This place was really well laid out and had lots of good looking merchandise. There was plenty of parking and it was easy to get to. I couldn't comment on the staff because no one bothered to talk to us, not even to give us some kind of idea when someone might be available. We were there about 10 minutes and there was only one couple couple in there, who actually had someone helping them.

One other guy came in behind us and he managed to get some help. I'm sure they'll have some logical reason for not being able to answer questions for us, but we'll never know what it was. Not planning on going back.

They have a wide variety of top quality materials available. The staff is helpful and willing to answer questions or even provide guidance when needed.

We recently had to work with Watkins to fix a bad situation with a contractor that we hired. Watkins was in no way responsible and did not have to help us, yet they did. I spoke with Jerry at the front desk and she was very professional and extremely kind. I worked with Cody and he went above and beyond to help us with the products that we needed.

Even the men that worked in the customer loading area treated me well and were very friendly. They amazingly replaced retaining wall items for us that they didn't have to replace. They fixed a bad situation for us that they really didn't even have to fix. They knew that we were extremely unhappy with a job and they stepped up to make it right for us when they truly did not have to. I will use this company from here on out for any projects that we have. I highly recommend them to anyone in the area.

Watkins came through and fixed our caps on our new fire pit. Within 48 hours of contacting them, they had a new contractor (not the one we hired) fixing the problem. They had awesome customer service from the start of our inquiry. Great product and great customer service!

I have been dealing with Watkins for quite some time now and every time I come in to make a purchase they are the absolute best people to deal with, kind courteous and knowledgeable about the product and projects I am interested in.