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Floor Etcetera Of course, the tone and style of the Wow! and the Welcome! From the beginning, we can help you make an informed decision - based on your taste, decor and lifestyle - on the types of flooring, styles, colors, and finish that are just right for you and your home. Our Floors Etc. Team is here to answer your questions and help, and we are committed to your satisfaction every step of the way. As your flooring partner, we promise to work closely with you throughout the entire process, from your initial consultation to your final walk-through.
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All together, our Team has more than 250 years of cumulative experience in flooring design, material, and service. Founded in 1992 by Sandra Burnett and Danny Krienke, Floors Etc. was not planned, but, as some would say, it was meant to be. The company was the brainchild of Sandra Burnett, who was looking for the perfect flooring company to care for beautiful solid hardwood floors, and, when her search proved more difficult than it should have been, she created a business opportunity.
Floors Etc. is a boutique flooring company located just west of downtown Houston. We provide high-quality flooring of all types - hardwoods, laminates, LVT, carpet, etc. - with superior installation, maintenance and repair services all over the Greater Houston Area for residential and commercial clientele.
We bring our years of experience combined with the 4-1-1 on the latest products and trends right to you with On-Site Consultations. During your appointment, we will measure your floors, help you choose the perfect flooring solution for you and answer any questions. Or, if you would prefer to come to us, Floors Etc. also offers Personal Showroom Appointments to give you one-on-one time without any interruptions.
You will have our Proposal in your inbox within 3 business days of our appointment with you. We will take all possible steps to ensure that your process with us is smooth and successful. We are committed to ensuring that your flooring project is completed accurately and on time. Any unanticipated changes or delays - such as due to weather, manufacturer setbacks, etc. - will be promptly and clearly communicated with a contingency plan at the ready.We also encourage you to reach out to us any time should you have further questions or require additional flooring solutions now or in the future.
Reviews (16)
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XVNOISEx
Jun 06, 2022
Wont install what they can't sell. Even if it's the exact same brand. They say " We can't warrant it", I replied "don't need any warranty, just a good job done." They then said we won't install anything we don't sell.
Dana A.
Apr 04, 2022
Requires time and attention? You took 3 minutes and didn't not even say goodbye, and stole my phone in the process.
Jodi W.
Apr 17, 2021
We worked with Sandy at Floors Etcetera again, this time to custom cut Shaw Bellera pet-friendly carpet into a large area rug (9' x 15') and long runner (2.5' x 28') to help preserve our dogs' joints. While we love the beauty of our hardwoods that Floors Etcetera refinished years ago, they look even more exquisite accessorized with these gorgeous rugs. We should have done it sooner!
Dave C.
Sep 20, 2020
Bought my carpet from them when I built my house, great service and people.
Linda Marshall
Jan 28, 2019
Awesome to deal with. I have rental properties that often result in floor damage, and they go out of their way to help and please.
Carlos Mac
Dec 29, 2018
I am happy with the job these guys did. Laminate was laid with no imperfections. Especially happy with the job around the fire place, which for me would have been a nightmare. Easy to communicate with and would recommend to others.
Pat Pettit
Oct 30, 2018
We are so happy with our flooring and with the service from your company. Everyone who visits loves the flooring. It is so durable our granddaughter practices her hard shoe Irish dancing on it. Your product and service were by far the most positive experience of our reconstruction. Thank you!
Scott M.
Jun 22, 2018
From start to finish a very pleasant experience; FloorsEtcetera were professional from day 1, meaning they kept their word, each & every step, didn't escalate mid-job, left an impeccably clean house, and completed the job to one of the highest standards I've seen. Not the cheapest nor the quickest; but one gets what one pays for, and attention to detail takes time. Worth every penny. Special thanks to Mark and Tristian executed the work, you guys did an absolutely fantastic job.
Douglas Beach
May 30, 2018
Very knowledgeable and honest business. We just had a new floor installed and everything went well from start to finish. There was no pressure, options were clearly defined, excellent selection with beautiful display of products, samples provided to take home to verify color in home, order arrived quickly and installed promptly. Any issues were handled quickly and professionally with the customer number one priority.

After the floor was installed a follow up email was received asking for feedback on the floor and installation. Very pleased with everything; highly recommend "Floors Etc" in Bedford NS for any of your future flooring projects.
Richard Wile
Nov 30, 2017
We have completed several projects with Floors, etc. A major and complicated bathroom Reno with high-end product on the floor and walk-in shower. Material selection and coordination with installation was done very professionally without a hitch. Project was on-time and on-budget. Several other projects for our sons, including a houseful of laminate flooring which was handled perfectly, as well as a small bathtub surround that went flawlessly. Vinyl tile installation went smoothly due to their experience and knowledge in this area; with many products to choose from, their expertise made the choice much easier.

We highly recommend Floors, etc. for your project large or small, they will listen to your needs and help to make the choice that is right for you and manage the completion of the project very professionally.
Holly C.
Nov 28, 2017
Very Professional and always willing to go the extra mile to help out a client. I have used them twice. Once to install new carpet and this past July to refinish some hardwood stairs. They are considerate of your time, their product is top quality and their price is fair. I will use them again when needed.
Kenzie Taylor
Nov 08, 2017
My husband and I went to Floors Etc when we were looking to replace the hardwood in our house. We were very impressed with the selection and Jacqueline was a huge help when deciding on colours and helped us decide what would look best. Her expertise is unmatched. The service we received was professional, helpful, and made the process that much easier. We will definitely be going to see them again in the future for our next reno project. Thank you Jacqueline and Bernie!
Sonia N.
Oct 11, 2017
Our house has unfortunately had flood damage twice in the last 2 years. Our contractor says he has been using Floors Etcetera for at least 10 years. They did a fantastic job on our floors last year after the Tax Day flood so we did not hesitate to use them after Harvey. There was much more damage this year after Harvey and everything had to be ripped up.

They redid everything, down to the tar. The work crew is exceptional and very friendly. They explained the entire process and answered all of our questions throughout. The finished product looks terrific. Even our picky neighbor said she would use them when she has to redo her floors. We have a few minor issues, which was addressed immediately by the owners. What I really appreciate is that they are honest, patient, and attentive. Would highly recommend if you are looking for a company that stands behind their work.
Carrie C.
Jan 12, 2017
Floors, etc was very helpful and knowledgeable with helping us pick the right floors for our house. They worked with our budget, and provided quick and efficient installation. We had a minor issue 18 months after our hardwoods were installed. Floors, etc came out and looked, within a very reasonable time. They even fixed the small problem, quickly. I highly recommend this business.
Justin O.
Jul 03, 2014
I called to inquire about a repair to the rubber, flooring transition in our professional office. After speaking to and setting up the appointment with them, I received a phone call about 15 mins later. The lady that I set the appointment up with stated that she had spoken with the owner and was told that they were too busy to do such a small repair. No referral was given and my appointment was cancelled.
Richard M.
Jan 22, 2007
Personal attention to your needs for fine hardwood flooring to improve the look and feel of your home.