Cortina Tile & Marble

I highly recommend Cortina Tiles. They did an amazing job tiling most of our main floor. The outcome is beyond our expectations. They are highly skilled and professional. They showed up on the day scheduled months before and stayed on the job until it was completely done. The main reason we chose them was that they do the work themselves and not hire subcontractors like most tile shops. Overall excellent experience.

We are doing a renovation and were looking for a place to buy tiles. Went to a couple of different stores and ended up at Cortina Tiles. We ordered our floor tiles, went back for bathroom tiles and I will be back for kitchen backsplash tiles for sure. Love this place! Great selection, easy to browse around, really nice stuff, and I especially want to mention Fiorella, she helped us with all our tiles, extremely helpful and knowledgeable. I would highly recommend Cortina Tiles to everyone who is looking for new tiles. Look no further. This is the place you were looking for!

Great products. Nice staff. Hold on to your wallet tile is expensive.

They couldn't be more helpful or knowledgeable made our selecting our tile our tile just an easy endeavor

I have used Cortina Tile for several projects. Fabulous selection and great service! I went into their store with an idea of what I wanted and Lisa showed me exactly which tile would work. Made my shopping experience very pleasant.no stress! Thanks, Cortina Tile!

Cortina Tile is one of the most knowledgeable, informative, friendly companies I've ever worked with! Fiorella is fabulous and Claudia too! My floor tile and back splash are beautiful! I would HIGHLY recommend using Cortina Tile to consult, purchase AND install your products! I am a very happy customer! I never write reviews, however this is an exceptional company worth noting.

I was really impressed with the entire team from Cortina Tile in West Springfield, MA. Everyone from the people at the showroom to the guys that came out to do the install, tile, and grout were professional and efficient. It's not often a contractor does great quality work AND the price is fair. All of the guys that came out the home were super friendly and very tidy (no bumps to the walls or marks on the floors). If you need any tile work, I would highly recommend Cortina. Also, a great way to support a local family run business!

I was referred by family members and was not disappointed. Amazing Service! My fiance and I bought our first house and decided to take on our bathrooms our self. Farinella was so helpful thought the whole process! Helped us through every step from finding the right tile, all the right products to install it and how to, while keeping us in budget! Couldn't ask for better service and both bathrooms turned out amazing. Thank you Cortina tile and Farinella!

They are so mean! No Discounts and they try to rip you off. Best Tile is so nice I would recommend anybody to go to Best tile over Cortina tile.

Best selection of tile in Western Mass. The staff is friendly and knowledgeable and very patient. We use Christina as our representative. She is creative, knowledgeable and extremely patient. We use Cortina for all our tile projects.

One of my children broke off the ceramic soap dish in our bathroom. Going to the store and speaking with the staff, they were exceptionally skilled at offering the solution, and what was needed. They took time to understand the problem and were genuinely interested in resolving the matter. It's a level of expertise and caring one rarely sees in these times.

We picked Cortina Tile for our kitchen and bathroom tiles per the recommendation of our GC. We worked with Fiorella and Joanie at the showroom. They also helped us with the tub surround design as well as the materials to use. There was a niche in their showroom which was exactly what we wanted. We were able to take a picture and give it to the installer so he would know exactly what we wanted.

When we went to order the tiles for the bathroom and kitchen, the tiles were backordered past the G.C.'s installation timeframe. Cortina Tile quickly pulled tiles that were similar to the ones we originally selected and were available in time to keep our project on schedule. We are very happy with our decision to use Cortina Tile and with their professionalism and customer service.

Very Poor Customer Service Skills when a customer calls to discuss why their contractor was allowed to dramatically alter an order after Cortina promised they never allow that to be done. Only the customer can change the order. EXTREMELY rude Manager, he yelled at me and told me there are worse things in the world than them allowing my contractor to completely change my order on me and stick me with an outrageously higher bill to pay - AFTER guaranteeing me that they would not allow it to be done.

He continuously screamed at me to "give him a break" and they have too many customers and contractors to keep track of and that my complaint was ridiculous. And then he hung up on me. Great way to treat your customers Cortina Tile