Distinctive Countertops

We purchased Corian sinks and countertops for our home. The installation of the bathroom sinks and countertops was performed uneventfully, by a knowledgable and skilled craftsman. The delivery of our preferred kitchen sink was delayed by about 4 weeks. The sink and kitchen counter top were finally installed when Darci was out of town, so she offered to follow up when she got back in town, to wrap up the project and few details.

That was over a month ago and we have not heard from her. She was eager to get her payments, and I found dealing with Darci unpleasant. I did not find my experience with Darci as personal. In fact, i don't think she really cared about our project. As we grew fatigued of doing our dishes in the bathtub she just said " yeah yeah, everyone thinks its an emergency when they don't have their kitchen sink." I would recommend working only with her installer, Lance if you were lucky enough to connect with him.

The person who answers the phone can be quite rude. She was adamant that this was a "professional" business, but didn't behave that way on the phone. She became upset when I objected to her curt an unnecessary attitude. If that's how you interact with someone before you have their money, I wonder what it's like once you have it in your hands. Edit 8/2018: The owner states that they think I'm a contractor.

I'm not. I'm actually a paying customer who was working on MY PERSONAL project. They would not sell to me, the end consumer. All of this would have been fine, except that the lady on the other side of the phone treated me with contempt for asking if it was possible to buy something. Instead trying to find a way to do business, she spoke to me as if I was beneath her. Her follow up post simply shows that she still doesn't understand that she was speaking to a POTENTIAL CUSTOMER, not a contractor.

I love Distinctive Cabinets. We had a house fire and decided to remodel the kitchen and bathroom - an overwhelming task! Darcy helped me design a new layout, as well as choose cabinets and counter tops. She also made many helpful suggestions about accessories and other materials. My kitchen is absolutely perfect and a reflection of what I like best, and the bathroom is warm and welcoming. She is great to work with. If I ever remodel again, I will only call Distinctive Cabinets.

Choosing cabinets for our kitchen remodel was very overwhelming--- until I worked with Darcie and Distinctive Cabinets. She spent so much time with me, answering my endless questions, prompting me to think about our layout in terms of having a unique and fully functional design. Darcie went about and beyond for us to not only end up with a kitchen I love, but to enjoy the process which can be very intimidating without her professional advice. The quality of the cabinets is amazing. I highly recommend them!

My experience has been professional and extremely knowledge on cabinets and hard surface countertops and would recommend them to anyone thinking of remodeling.there are so many unlicensed and companies that have no understanding of what they are selling It's refreshing to speak to someone who can educate you on so many different items Thanks Lance Della Penta

Distinctive Countertops installed our bathroom cabinets and countertops. They were very helpful with the decision making, and clear about how the process would go and what they needed in order to do the job right. They are meticulous. Now, seven years later, I still walk into the bathroom and am delighted with the warmth and practicality of the wood cabinets and the beauty of the countertops. When we redo the kitchen- they'll be the first phone call I make.

First and foremost, I am not a contractor so when I called this company for information, I was not sure what I would get. Home Depot and Lowes where incredibly horrible about explaining how to get Corian or Quartz counters and I found the person on teh phone to be very knowledgeable, up front, honest and patient with me as I ask question on how to get counters and what the process is.

I ended up using them on a counter project for my two bathrooms that were remodeled and they were great. Timely, professional and up front on what to expect. the bonus was getting a great deal on material and the final product turned out better than expected. - Would recommend this company to anyone looking to have counters done in the home or bsiness.