Dye Plumbing & Heating Service

Can't say enough about the professionalism of the techs. Our 19 year old water heater began leaking and the techs did a thorough job diagnosing the problem and ultimately recommending a replacement. They were clear on the total cost of the new water heater which was delivered and installed the same day. I've already recommended them to others.

They put a faucet on my sink, which works fine, but they didnt light my hot water heater, and the water in my sink only runs when my shower runs. I called to list my complaints but they told me they had no one to take a look at their work. I paid them as soon as the work was completed, the guy his name is Dale is refusing to send anyone out until next week, while I have already paid for their shoddy work.

Jason was great, he was very knowledgeable fixed my problem and he also went through my whole system to make sure everything was up and running as it should. I would definitely recommend. Service: Heating system repair

I highly recommend Dye Plumbing & Heating Service. We have used them for furnace repair, plumbing issues, and they replaced our AC unit. They are extremely responsive. Their technicians are knowledgeable, courteous, and most importantly trustworthy. Services: A/C system maintenance, HVAC system maintenance

Dye plumbing did a awesome job on replacing my old water heater. Drew was great. It's hard to find good help and he was over the top! Thank you

A pipe in my basement sprung a leak and was flooding everything. I called Dye and they had someone there within twenty minutes. The man was pleasant, competent and quick. They did a fantastic job at a reasonable price. I highly recommend the,

Great work by Dye P&H. Called them on a Saturday morning and they were on another call but promised they could arrive within 90 mins. or so. Showed up as promised and were very professional and got the job done in a timely manner. Weekend rates were the same as weekday rates. Pretty reasonable. I would recommend them to anyone in need of help and I will surely use them again in the future. Thanks DYE P&H!

Hot water heater gas control valve was defective and had to be replaced. The technicians gave me the price to replace the gas control valve or purchasing a new hot water heater. My hot water heater was 11 years old. So I elected to purchase a new hot water heater with a 7 year warranty. He pointed out that the vent pipe from my boiler and hot water tank was in rough shape and that he could replace that if I elected.

I had him replace the vent too. I watched the job from beginning to end and was very pleased with the professional work they performed. The replaced vent pipe made the whole area appear cleaner. I want to give them 5 stars but my daughter had to clean the area behind the hot water heater after they left. So I am giving them 4 stars instead of 5. But I would recommend Dye Plumbing and Heating to anyone that is concerned with professional quality work.

We bought an investment property (Old, crooked house). We've had two major plumbing events, and Dye sent Drew both times. He's very knowledgeable, professional, well spoken, and does quality work. Reasonable pricing and quality work--How could you go wrong?

QUICK TURNAROUND! I got an estimate one day, and they were able to be there the next day to do the work. PROFESSIONAL! Workers were professional and didn't leave a mess behind after the work was done. BEAUTIFUL WORK! They installed some plumbing work for me, and it is not only functional and exactly what I was hoping for, but it was artfully installed in copper plumbing supplies. Now I enjoy walking through my utility room just to look at the beautiful work. I HIGHLY RECOMMEND DYE PLUMBING & HEATING!

We had a plumber come to install our new washer and dryer, and replace the spigots. I went to wash my first load of laundry, and they attached the hot water to the cold water inlet, meaning the clothes that I just washed, that HAVE to be washed in COLD WATER were washed and then rinsed in scalding hot water. I know that people make mistakes, but I just paid almost $600 to have some of my clothes ruined. I'm calling another plumber to fix it, ones that understand red means it's for hot water, and blue means it's for cold. And the price for their labor was ridiculous. Go with someone else.

I called Dye Plumbing after calling several places and no one would answer. I was greeted by a very courteous young girl who set up an appointment for me the next day at 9 am. At 9 am prompt they showed up and I showed them the leak we had above the water softener. They gave me the quote and less then an hour later had the issue resolved and it was less money then they quoted. The plumber was very good and kind very knowledgeable. I would not hesitate to contact them again. Thank you

Based on price. If you know of any other options, I'd start with them first. When you make your initial appointment through DYE, the people answering phones aren't allowed to give you any rough idea of pricing. So just to have someone come out to provide a quote, it's gonna set you back $75. Then, they send out two people for every call, even if it's a single person job.

Because if this, they charge you double the man hours on labor. They've done this to me twice (so shame on me), though I didn't know until after the job started, when I watch one just stand around and learn from the other, and hands tools from a nearby toolbox. They now give "flat fee" quotes, so the techs say they can't provide you with a breakdown of parts and labor.

I will say that repair techs have always been very nice and professional, and they do a very good job. But as an overall company, DYE will "way overcharge" you on price, so if you don't want to overpay for work, I'd go somewhere else. The problem is. who else in the area can you go to?

Dye Plumbing Heating did a fantastic job today on our broken water pipe. The guys were very professional and knowledgeable. They were able to restore our water within a couple hours in very tight quarters. Definitely would recommend them for your plumbing needs. 5 stars in our book!

I don't like writing reviews, but in this case I need to warn others. First the guys that come to do the work are great. Nice guys. I will attempt to make this short. We have a certain part of our summer house winterized each year because of lack of heat. We had a handyman do it for 20 years, with never a problem. The handyman moved on so we decided to go with a professional company. Dye winterized, and we paid them to turn on the water as well in the spring. and we had broken pipes. $$$$.

Ok stuff happens. Next year same thing, Ok stuff is old, stuff happens but Dye still did the winterization in both cases. So maybe we need to look at the process and how we can avoid this in the future and if there is any thing they can do because this is now the second time. I called and asked for an estimate to replace everything and to discuss the situation with the pipes cracking.

No returned call. I called again, the manager told me I have to speak with the owner, because the owner apparently came to my house for an appointment (which is impossible since it's a lake house and I'm not there). So I left the owner a message, asking to speak with him about the problem and if we could find some reasonable solution. No return call.

So I conclude that they don't want to bother with this nor care. My point is common customer service and professionalism is to at least call the customer back and explain the company's position and see if there is some sort of solution. At this point we paid them a fair amount of money for each visit over the years, don't know exactly but close to $1500.

Common courtesy would be to call and address the situation. In addition to all this, when they did the last winterization they removed a shower handle.and they never put it back. (pictures attached). And of course the parts are broken and not replaceable (maybe why they didn't put it back?). If they would have called me back, regardless of the outcome, I wouldn't be writing this and I possibly would have hired them to do a complete re-piping.

Like I said the guys that come out our great. The lack of a call tells me they are not concerned about their customers when things don't go just right. So buyer beware, if something goes wrong, it has been my experience that they won't deal with you. Looking for a new plumber for my $600 each year.

They installed a sump pump in September that didn't quite make it to June! 9 MONTHS! It was under warranty - but guess what? labor isn't covered and the labor costs more than the pump itself. So when I asked are you just going to keep installing garbage pumps "under warranty" so you can keep charging me a service call? and the response was "that could happen"!

They do exist! An extremely polite, knowledgeable and tidy plumber. Bryan was great, he actually cared about the service we got. Our work environment is very relaxing and quiet and he was exactly that. Would recommend this company to anyone that would like a very reasonable price and top notch service. Thanks Dye plumbing for hiring awesome technicians.