Newberg Glass & Mirror

I can't recommend them more highly! Excellent customer service, friendly, quality workmanship. A wonderful company!

Great customer service! Made my experience easy and headache free! Highly recommended! Thank you Newberg Glass and Mirror -Christie at BOGO

TERRIBLE CUSTOMER SERVICE! They installed a glass shower door for us a year ago and we have called FOUR times to try and get them to come out and fix it because it keeps slipping off of the hinge and nobody will return our phone calls. Finally got a hold of somebody in the office today and explained to her the situation and she promptly hung up on me after I asked her how long it would be before someone got back to me.

We called Specialty glass in Newberg who didn't even do the work and they promptly answered our call and will have somebody out tomorrow to fix the work that was not done right in the first place! If you want a job well done with quick response do not use Newberg glass!

Newberg Glass and mirror came highly recommended as a business. They lived up to their reputation. During the time of Covid it can be hard to find a business that will show up give an estimate follow through and deliver the service. All along the way they were responsive. Kept us informed of the delays and the progress of the materials. Let us know when everything was ready. Showed up on the installation day on time completed the installation in a timely matter. Took away all the debris from the removal of the faulty window and left the finished product looking like new. A real good company to deal with and professional all along the way.

Received great service, and was very satisfied with the quality of the finished work. I will be going through them again for the next job.

Newberg Glass was amazing to work with. They drove a very longs ways out into the mountains to take measurements on a custom shower door and mirrors for our new house. The installation and finished product was perfect. Highly recommend these guys. They were all wonderful to work with.

Newberg Glass did a fabulous job on my new shower door. They were very knowledgeable and helped me choose just the right finishes to make it perfect.

I needed a replacement piece of glass for a display cabinet. I brought them what was left of my original glass. 10 minutes later, I was on my way home home. Fast, friendly and fair pricing. Great buying experience.

These guys do great work, and I appreciate their courteous and considerate customer service. I had a small broken window that they skillfully fixed in a timely manner. Many thanks!

I have a commercial building that needed all of the windows replaced in Salem. It was a big job and they handled it professionally from start to finish at a very reasonable cost and on schedule.

Amazing company, very professional. Dennis came out and gave me a quote to replace 2 of my front window panes that the gas had gone bad in and caused a rainbow effect. They had them ordered and where out the same week to replace them! Peter did an amazing job he was very professional, cautious of my plants under the windows and cleaned up the area very well, he even went the extra step and washed my windows inside and out. My windows now look like new for a fraction of the cost and we had a great experience with everyone from Newberg Glass! Thanks again Dennis and Peter!

I need a piece of glass custom cut for a flag display case I was making. I stopped by the shop on a Friday morning thinking I would pick it up the following Friday. I was surprised when I was told it would be ready later that day. Then I get a call about an hour later telling me it was ready to be picked up. Great customer service!

We broke the glass in our antique curio cabinet during our recent move. We took it to the folks at Newberg Glass and Mirror and they did an amazing job with a very delicate and challenging job. Thanks guys, Larry and Sharon

Update: once they called back and scheduled appointment the tech was super nice and did a great job replacing the balancers in my window so it works perfect again. Labor cost of 190 for about a 15 minute job seems expensive but happy to get window fixed and other places quoted higher costs as high as 1500 for a new window!

I have had Newberg Glass and Mirror work on my house 3 times, and each time the experience was awesome! We had our shower glass door replaced, a sliding glass door installed, and all of the old aluminum windows removed and replaced with new vinyl ones - amazing service and great guys to work with. Highly recommend! -Trev S.

I used Newberg Glass and Mirror to replace a window for me on a property I listed for sale. They were great at getting me a timely estimate and then following through with getting the window made and installed. I had attempted to get others to do the work and they were slow with estimates and or just did not reply. I will for sure use Newberg again should the need arise. If you do work with Dennis let him know Shane @ Waterstone Realty group sent you!

Glass was repaired, but very unproffesional business to work with. I had glass in four large windows replaced as the glass in a large sliding door repaired. I went with Newberg Glass and Mirror because they are local, despite recieving a lower quote from another business. They communicated very poorly, I did not know when they would be coming out for measurement or repair until the day of.

Then when I returned home after the repair I found broken glass in and outside of our home that was not there previously. The rollers on the sliding door were not returned to their position leaving it very difficult to open without adjustment. The handle on the sliding door was damaged from being laid on the driveway during repair. They also left the excess materials that they used to seal the windows inside and outside of the house and made no effort to clean the fingerprints and body smudges off of the windows they repaired. I was very dissapointed in the lack of professionalism shown and would caution anyone considering this business.

When we moved into a new home, we noticed that the sliding door was horribly scratched by the former owner's dog. Our movers had managed to break a glass shelf in our china hutch. and we needed another piece of glass for another cabinet. Newberg Glass was less expensive than we expected. They not only replaced the scratched sliding door, but re-screened the screen door for it as well.

The new glass for the china hutch was perfect. As to the last piece of glass, it was a case of measured correctly, but cut wrong. They were out two days later with the right sized pane and it too is now perfect. They took a bit longer than some other glass specialists might, but it was a really busy time for them, so really not a problem. They were polite and really good to work with. We happily recommend them.

Newberg Glass installed glass side panels and sliding shower door in our master bathroom. They were very pleasant, helpful, and responsive. The cost was less than what we were told to expect by the tile installer, which was wonderful since the rest of the remodeling project had been a lot more expensive. Newberg Glass was the only company we dealt with that we didn't have any problems with!

They gave the impression of caring about their customers. I would have liked to have known more about the actual design of the shower enclosure before hand the order was placed, because we really didn't know what to expect when it was installed. Is the style what I would have chosen? Not really. But it looks good and we are very happy with the quality. Dennis and Peter are great!

Dennis at Newberg glass did floor to ceiling mirrors in my weight room they did an awesome job and were very quick. Dennis was very nice and great to work with.

Cut a piece of glass for me cost $11 for a picture frame. Put it in the frame. its OFF so far it shows! I had another glass company recut it for a smaller project. SAD.