Dean Lumber & Supply

We had challenges to start, but in the end, Dean's made everything right. We are happy with the services that Dean has provided. Kudos to Ryan! He listened and followed up with us and saw our job through to the end. We're pleased with the overall outcome.

My first experience with Dean lumber started a bit shaky. I needed attic insulation badly as the house was built in 1948. The insulation was actually stuffed double-faced brown paper. The estimating team was prompt & professional. I agreed to the project. I believed the job would start around 8 am and later discovered the job was scheduled for 3 pm.

I am not sure how the times were so far off, but I decided to canx the job; I felt let down. I received a return call after cancelling and through the professionalism of Joanne and the Dean Lumber family, she asked me to give them another try and allow them to "make it right". I agreed. When Joanne arrived to ensure the job went well, she also remembered my mother's 99th birthday with a lovely hyacinth plant. This type of extraordinary customer service is lost on the big box stores. Thank you Joanne! I am very grateful to Dean Lumber. I will recommend the team without hesitation.

I can't say enough about Dean's. Employees are always friendly and willing to assist customers. I have had Dean's employees come out and do a few projects for me and I've been pleased. The most recent project was having Tony come out and do adjustments on my garage doors/openers. Can't say enough about him and his work ethics! I recommend Dean's highly for any home project that you may have.

Dean Lumber was professional, friendly and even more importantly, they went above and beyond to make sure I got great services and I was 100% satisfied with the attic insulation installation performed. The price was better than other companies.

We had a problem with the powered garage door opening and closing, Dean Home Center was recommended to us by a relative who had used them for a similar problem. The visit by a technician was easy to schedule and very timely. The technician found the problem in short order and got the door working properly, all within the cost for the service call.

Recently raising my garage door was hit or miss. Dean Service scheduled a technician to come to my house. Tony was prompt and very professional. He asked me to tell him what was happening. He made a diagnosis and explained it to me. He had the parts that were needed and fixed the lift. It works every time now (quietly!) I would recommend if you need anything to do with garage doors or lifts to call Dean and schedule Tony.

If anyone is thinking about re-doing their kitchen, I certainly check with Charlotte Knott in the Kitchen design department at Dean Home Supply + Service Co. Charlotte is extremely knowledgeable and awesome at suggesting ideas that make your kitchen design a very enjoyable and satisfying experience. Most importantly, Charlotte is just a wonderful Professional to work with.

We are so happy with our new large Anderson Window! This window replaced a 1949 original window that was much smaller. Dale was wonderful to work with - he measured and maximized the window to get the best view of the river. Steve helped us with our new countertop and we are thrilled with the granite top and all the extra counter space.

Horrible service! Hired Dean for a custom door install in our home; start to finish job. We told them at hire it would have to be custom because no doors fit the width, we had to hire someone else to take the door frame off to measure the width. They messed up the original price on the contract but then charged us the same amount to cover up the mistake (taxed the labor on the first contract).

After 2 months our custom door came in and when the install team showed up, there was a chunk out of the door which they didn't fix. The install team didn't know what the job description was as they thought it was install only and I had to show them the contract that described paint and install. They didn't have any door hardware even though it was supposed to be a start to finish job, so we had to go to their store where they didn't have the hardware needed to complete the job (we would have to install ourselves). Additionally, the plastic covering the windows for painting was left on and we will have to razor the edges and remove it ourselves. We will never use Dean for a home job again.

A head above the rest in customer service- no doubt. We purchased all our Andersen exterior doors and windows as well as the interior doors through Dean for our new construction. Extremely helpful making sure our entire window schedule was exactly accurate. Delivery was even early. Shoutout to Bill M for helping us get exactly what we needed THE FIRST TIME!

My kitchen is absolutely beautiful! I am very pleased with the quality of both the products and the installation provided by Dean's. Steve Cooper was amazing to work with; very knowledgeable and always available to answer any questions! I highly recommend Dean's!

We recently had two projects completed by Dean Home Supply and managed by Sean Smoak. Sean is very professional and courteous and was extremely great to work with, he kept us advised every step of the way. We now have a beautiful new front door and the larger project, which was our back deck, was completely redone and I am so pleased. The work crew was very knowledgeable and has a strong work ethic. They put in some very long days and it was hot! Thank you Sean and Crew!

Are you looking for a business that is honest, has integrity and stands by its work? Look no further, Dean Lumber is such a business. Dean Lumber installed a new garage door for me several years ago. About three years ago, one of the torsion springs broke and I called Dean Lumber and they replaced the spring. Yesterday, the other spring broke and I called Dean Lumber to replace it.

Upon inspection, they discovered and told me that there were 2 different sized springs and that they had put in the wrong sized spring (too small) 3 years ago. Having installed a smaller and weaker spring contributed to the other spring being overloaded where it also broke. Dean Lumber replaced both springs free of charge and I only paid for the labor. That is honesty and integrity! Think the big chain companies would do that? Not!