Mark V Fiberglass

I received the Deluxe Baja kit which was not package properly. The hood arrived damaged and took me 3 and a 1/2 months to get a replacement hood.very poor response. Do not buy from these people.

1 star is being generous. I ordered a part for my car they said it would be ready in a few weeks. A month later i called again they said it'll be done in a few weeks. Again a month later I called and they said it's almost done you'll have it by Wednesday. It's next week on Monday and I haven't received anything. The following month they send me a tracking number.

Three days later the tracking status is still "usps awaiting item". They made the label and didn't ship the item for 3 days and counting. Mark V Fiberglass is a disgrace to customer service. They lie to their customers and they put in the least possible effort to deliver people's orders. They will tell you what they think you want to hear, just to avoid a cancellation. Will never shop with them again and I think they are begging for the lowest ratings possible.

Fenders arrived for my Beetle in great shape. The only thing I can ask the people at Mark V Fiberglass. Is to improve your communication I left several voicemails and emails and non were returned. When I was able to reach someone by phone was I able to get info on my order status. Jorge was very helpful with my order. Thats my only concern better contact with your customers.

Bought a complete set of front and rear fiberglass flared fenders for my beetle, the fit up was horrible. Mark V definitely does not pay attention to craftsmanship. They were poorly trimmed leaving sections where the running boards bolt to the fenders completely missing along with areas that bolt to the body missing as well. Also appears that the were laid on there side during cooling causing them to be completely distorted.

I would expect this type of product from a 3rd world country. I am a toolmaker by trade so you can understand my frustration. I definitely would not recommend Mark V Fiberglass to anyone, if you need fender go elsewhere.

The quality and finish and strength of their products us excellent. Shipping freight took a while, but well worth the wait. Happy customer

I own a shop and my customer had me purchase this. When I ordered it they said it would be shipped out by Friday, nothing happened, I called the next Monday, I was told it would be shipped out on Friday again. I called next Monday again and was told same thing. I asked for a hire power to contact me and nothing happened. I finally got a tracking number after the 7th phone call over 3 weeks later and the shipping company said it was picked up and ordered pick up that day I called, this company still lied to me and said it was picked up 4 days before. they lied I have tracking proof.

It was delivered in a beat up box and parts were all scratched up and when I went to install it on my customers car the pre drilled holes were all in the wrong spots and didnt line up. I called the company to ask for written instructions which were not in box and guy was a jerk and wasn't help full at all. All he wanted to do was argue with me. This company is so far my opinion a joke.

Do not order from here find someone else on eBay to do ur business with. I do NOT recommend, parts are shotty and service is horrible. I will be sending these items back with full refund and contacting my card company and opening a dispute. Do your self a favor and stay far away from this company. They are rude and unprofessional! If I could give less stars I would.