American Fence & Supply

American Fence reserved the prices on the fence materials our fence contractor was using. Great service! They believe in customer service!

The materials, availability and options make this a great setup. Getting things done is key and the staff is can do with information or getting that custom material. Location is good for North side of Austin area. Very much recommend coming in and just looking around lots of product in the yard and the store.

Gary was awesome, super cordial and very knowledgeable and efficient. He got our order and explained the process we are very pleased and will definitely recommend and continue to shop for our fence there. Thank you again Gary.

Great people, have everything you need. American fence &supply carries quality products.

I was torn between buying the top grade 'STK' select knot western red cedar boards from Vicking Fence Company or the western cedar boards from American Fence. Brian was very professional and patient with my questions and told me their boards were good quality and they guaranteed no holes or soft knots in their boards. My experienced fencing contractor spent $2,000! on supplies at American Fence. Nearing completion of the job I noticed boards on my side of the 'neighbor' fence that had holes, & milling problems---I asked him to bring his receipt from his purchase 2 days earlier-- and take them & exchange them.

He did that with no difficulty this morning. Later today the neighbor paying for 50% of the total cost of the fence who wasn't able ---to look at her side of the fence-- until this morning---then she too found a few boards with holes from knots falling out, one peeling board, about 8-9 boards in total that were inferior and required replacement.

I called the store and told Tony my contractor had some more boards to return. He said 'does he have the receipt'. I said 'yes'. He said, ' we have contractors all the time who buy boards at Home Depot and then return them to us. I said he's an honest contractor who bought all his boards & supplies from you. He said 'ok send him out to exchange them w his receipt'.

My contractor gets there and Tony is not available and talks with 'Milos'. Next I get a call from my contractor they won't honor the 8/9 boards at $3.29 each. Really! Would rather lose new business then honor their guarantee and to really make a bad situation worst, I had to get loud and aggressive--I'm a 62 year old woman ---with Milos --who asked me to write his name down!

To get him to take back the defective boards! But wait there is MORE! Milos then tells me 'ok I'll exchange your boards BUT I NEVER EVER WANT YOUR BUSINESS or you CONTRACTORS BUSINESS! Wow' He gives my contractor the boards and tells him 'get out of here' 'get out of here fast' I'll be getting in touch with the owner of this company. Be aware this company didn't honor their guarantee without a fight and being extremely disrespectful

Patrick is the best! He makes sure everything is correct and responds so quickly. Couldn't ask for better service. Thank you very much for the top rate customer service!

Wonderful in so many ways; cheaper on Steel than the local supply house in Austin; cheaper and more variety on sliding overhead barn door rails and fittings than Tractor Supply across the highway; and waaaaaayyy cheaper and much better quality on steel posts and adapters for wooden privacy fences than Lowes or Home Depot. Well worth the scenic drive northward from Austin.and you don't even have to get on a toll road (savings on all fronts).

Jon McCoy is an absolute pleasure to work with. Although the installation process was completed by his staff after his consultation with us, Jon has made himself available since day one as a "go-to" person. With him being a General Manager and having to juggle many things at once, he still makes time to lead by example to his staff by continuing to help with sales and demonstrate to them how customer service should be maintained.

Unlike many sales reps, Jon does not just close the deal and disappear, he has remained in the picture to help to ensure the quality of the service he has sold us. At the same time, he was honest and upfront with us about our fencing options and didn't pressure us into the "most expensive" option. American Fence and Supply Company has superior-quality material and quality installation that proves to last much longer than their competitors. In short, Jon is very professional, knowledgeable, honest and has been a pleasure to work with!

Our non-profit school needed a fence to allow our little learners free access to the backyard outdoor work area. After calling around to several landscape, construction, and fencing suppliers, we were blessed to find American Fence & Supply! They provided us with a great steel 4 ft powder coated fence at a killer discount. Thanks to everyone at American for helping us out, but especially to Brian for working out the details and providing all the advice. I highly recommend American Fence.

I cannot say enough to describe the service before & after the sale that this company provides to its customers. I have recently become a regular here, and by no means have I done enough business to deserve the VIP treatment that I get when I call in for support. I drive mlles out of the way for the benefit of the expertise. All the staff goes out of the way to help.

If you ever want to go to a friend's company that is totally uncustomer orientated you have come to the right place. I bought $2,800 worth of fencing and needed to bring back for posts and some screen for that they said I needed to have my receipt even though they had me on account due to the fact that I'm Farm exempt. When I finally was able to get back to him with the receipt they told me it was past 30 days and there was nothing they could do the total credit would have come to $75 and they couldn't help me I will never ever shop at this company ever again I will be more than happy to drive to Waco or pass them to Austin to find a better Fence Company I would never recommend this company to anyone.

Have you ever considered going out of your way to shop at a local business? That is a good thing. But, not in this case. I will not return to this fence supply company. There are too many chains as well as other local businesses that provide quality products and good customer service at just as good, if not better, prices. I purchased some products from AFSco recently.

As is customary with a large do-it-yourself project I bought more than I needed to make sure I don't have to take multiple trips for more stuff right when I'm close to wrapping up. Also, since they're closed early on Saturdays and all day Sundays I don't want to be left without an option. After stopping by to return the extra product I hit a manager that seemed to be having a bad day.

My attempt at returning product was met by some rather loud, rude and obnoxious barking (I can't think of a better way to describe his tone) indicating that he would not accept the return. After pointing out the rather large (3 ft) sign directly behind him that spelled out his return policy that indicated that he should take the returns he returned to his incomprehensible barking rant. They're just another fence supply store.

Not particularly friendly to me. Not particularly helpful to me. Nothing about their product seems any different/better than anywhere else. No special prices that I found. I have to ask myself - why would I go back? I won't. Should you? I suggest start elsewhere.

Simply put, I go here for all my fencing needs. The t-posts they sell here are beefier than Tractor Supply and they are the same price. The ties you get free with the t-posts are the best ones I've ever used too. They also stock just about everything on the tool-side you'll need to drag or build a fence. Every time my buck goat goes sex crazed psycho and destroys something, I go here and get more welded wire. They also load all the heavy stuff for you, which is nice.

Sometimes a girl needs ten 24 tapered pole extenders. And when she does, this is the place to go! It's way the crap out in Georgetown, but located right on the southbound feeder road of 35, so very convenient on and off. They had what I needed, at a good price, and the customer service was fantastic. The guy who loaded my poles noticed one of my tires was low, and he had an air hose and took care of it for me. Great experience!