RCP Block & Brick

The loaders in the yard and the counter staff were extremely helpful on my gravel trips recently. From the job site it's worth driving a little further to get great service I'll be a repeat customer.

We had an issue with our order due to a 3rd party vendor. The product delivery was delayed by a significant amount of time. Shane and RCP were awesome at resolving the problem. When you invest a lot of money in a project, you want to make sure it's with a reputable company. RCP is that company. I would recommend them for large or small projects.

We went to the Escondido location to pick up one more bag of rocks. They were out but called the Encinitas location and let us know they had them and told them I was one my way from Escondido to pick them up. I also called on the way to let them know I would be arriving at 4:05 and if it was an issue because they were closing that I would pre pay and they could leave the rock outside for all of five min.

They refused and literally shut the door on me after driving one hour thru heavy traffic to get there. I wouldn't even give them one star for such horrible customer service. I guess the fact that I had just spent a mint there meant nothing to them just as customer courtesy means nothing to them.

Great selection of products. I've gotten landscaping rock, pavers, and cement block here. Sales staff is excellent, and doesn't treat non-pros/homeowners like idiots. It's a good place to go get ideas before beginning a project.

Kevin H is the man! Helped me through the process of buying (haven't ever bought bulk stone/gravel), checked numbers for total volume of gravel, and was generally just a really nice and personable dude RCP is a fraction of the cost of BigBox stores, better selection, and more knowledgeable staff

Truth be told, I work here, so take this as you will. Customer service is top priority for us. Quality products manufactured by our own concrete production department and purchased from reliable vendors are available for pickup or delivery. Our staff is trained to estimate the customers needs for a multitude of projects. We're always striving to make our customers projects successful.

Stop in and see for yourself. We have 5 locations in the San Diego area and 1 up in Murrieta to cover south Riverside county. We are celebrating our 75th year as a family run San Diego business.

Every time I go to RCP I am impressed by the service, especially the guys working the yard. My questions are always answered, and I never feel like what I am asking is a bother to anyone. I know that doesn't sound like a victory, but it seems that good old fashioned customer service largely died with Covid.

Great place for materials but they don't deliver or sell quarter yards like southwest boulders

I applied for a job here, and they gave personal info to other employees as well as giving it to my church, which is a completely non related establishment

Bad Customer Service, I went to store gave product details and qty and said i want to buy these items. And asked specifically if the product and qty are available. They checked and said, yes we have enough. He took a print out and then marked the items and wrote on it saying " Load the items as much as you can in the truck" and told me to show it outside and then he asked me to get the slip after loading and pay the amount.

I quickly went to Uhaul and got truck and went to the delivery person to load the stuff. He sent me back inside the office to get a new printout saying date is not right. Then a another agent inside said there is no stock for one of the item. I was very much disappointed as repeatedly asking for confirmation and got rental truck based on it. It was lot trouble for the mistake they made. they said sorry it was mistake of that person. For their mistake i had to pay more.

Worse customer service. Why do people go to work when it seems they don't want to work. every experience I've had, they take their time on. You can tell all the employees are just wanting the time to pass, always eating chips and snacks at the front desk. The girl that just answered the phone put me on hold when I asked for a price and came back a few minutes later asking me the same question, and you could hear her phone social media chiming in the background. I will always just drive further to rock and block, that always gets you in and out quick, with great customer service.

The only reason for the lack of Five Stars is because one has to wait so long to get into the store. EVERY one of the folks who work there are friendly and respectful. I give them Five Stars! Great inventory.

Aside from the main store in Santee, these is a well stocked yard. Yet is like a club for regular costumers. RCP in Chula Vista has been my go to place since 1988 and they are the best for professional and one time costumers. If you must go to Spring Valley and want to be treated fairly there's a nice lady who will treat you kindly an professionally

Great, Nick helped me. He explained the options for my project and helped me select the correct product. He also brought it and loaded into my car. Great customer service.

Love the variety of styles of stone and brick here. Plenty of example of use for walls, planters, fire pits, walk ways, pools.etc.

Staff is great, always helpful, and careful when loading or delivering items. It made me sad that the customers aren't always as nice. I was shocked at how some customers treat others, to the point that police came this weekend. Staff handled everything professionally.

We've done several home projects recently and RCP Encinitas has an excellent selection of products and a very helpful staff. Thank you Paz and Alex for all your help with our Eldorado Stone order!

Great place. Shane really knows the products well! I was trying to match 30 year old brick and he did a great job finding a close match :

This is a great place for your home landscaping needs. I visited yesterday and purchased about 500 lbs of boulders for a wall in my yard that I am making. The price was reasonable and the service was friendly and very helpful. I had help from 4 different people and each one was a joy to deal with. This business probably works more with landscape contractors but they are definitely big on customer service to everyone. Thank you. I will be back.

My first trip to RCP was so amazing I'm trying to figure out if I need anything else just so that I can go back again. I was greeted in the yard right away and kindly sent in the right direction. Ordering and checking out were a breeze. Loading up was quick and easy. I thanked my yard guy for his help and he said. "No problem, it is my job". My heart melted.

I should have asked for his number. I haven't run into too many guys in my life who do the right thing simply because it is the right thing to do. Bravo RCP! Super happy with my rocks but blown away by your customer service and the quality of your employees.

These guys were great! They were very helpful at time of purchase with selecting the rocks. Scheduling the delivery was easy. The person who delivered the rocks was super careful and precise with placing the 2 yards of Arizona river rocks where we asked him.

I needed boulders and rubble for my front yard and these guys were great! Very fair price, the forklift driver helping us was thoughtful about loading the truck and very nice. The only complaint I might have is it took us a minute to figure out who to flag down for help.

I just started to work for rcp still have a lot to learn & trying my best to provide outstanding costumer service. I really enjoy working for the company.

Craptacular customer service. My experience today at my first - and last - visit to RCP Block and Brick. I went in to the office, described to a salesman my needs for stone for my fireplace and was told "You need to go talk to someone in the yard." Ok. So I go out to the yard. Described to a salesman out there my needs for stone for my fireplace, and was told "You need to go talk to someone in the office." Call me old-fashioned, but when I'm made to feel - twice in ten minutes - like taking my money would be an inconvenience, I grant a business' wish by driving off never to return. Avoid this place unless you enjoy being treated like a turd in the punchbowl.

I have purchased three 70 lb. bags of landscaping rocks on two occasions and both times received friendly and informative service. My purchases were small ones, but I was treated as well as if I was buying truckloads. Additionally, fair prices and good selection of materials make RCP outstanding. Thanks.

Dropped in here today to pick up some mulch and gravel. Very organized system they have with a friendly, helpful staff.

Word of caution.specifically ask about their return policy. Tried to return two unopened cans of Henrys sealer here today. Guess what, not returnable. Yeah our policy doesn't allow the return of liquids. Ok but your written policy on the receipt doesn't say a word about that and I wasn't told that at purchase. Was going by to spend another 2 thousand dollars here cause I wasn't done with my project, but will find somewhere else to go now. Shady.

We purchased 6 bags of rock from this company twice. The first time was fine. The second time 2 of them had been opened and retied shut. We wondered if they still had the same amount of rock as the unsealed bags but assumed they would not try to cheat us. However once we got home and unloaded the bags, we could tell the resealed bags were significantly lighter.

We did not appreciate this. We don't like not getting what we paid for. Why not tell us they had some opened bags with less rocks and give us the option of purchasing them at a discount? They have a scale because they weigh rocks and boulders so it's not like they wouldn't know they had less rock in them. Each bag costs $12 so it was not worth the effort to drive back to Encinitas from Oceanside. I'm not saying they don't have good points but buyer beware.

I was looking for some boulders for landscaping my yard, they had a great selection of sizes and many types of rock. Staff was helpful loading the ones I liked, weighed them for me and helped me load them into my truck. Everyone was friendly, patient and professional. Best part was the price, my purchase cost me less then what I was expecting to pay. I'm very pleased and will recommend this place to all my friends.

Good place for rock and brick. Just don't special order - delivery fees and chance of breakage very high.

If you have not been here before, it takes a second to learn the buying process. You find someone with a forklift, getting your materials and then writing you a ticket that you take inside and pay. Once I got the attention of a staff member they were extremely helpful and nice. I thought their prices were very reasonable and the staff friendly and knowledgeable. I will go back there for future projects.

I always assumed that this place would be super pricey.so i had never even been here. My sister just redid all 3 fireplaces in her house and purchased some material from home depot.then she came here for the 3rd fireplace and realized that the things she bought were cheaper here! so we are redoing our 2nd, and last, fireplace and loved the stacked stone my sis got for hers.so we came here.there was sooo much selection of stacked stone! all different colors, shades and finishes.wow! and they were all done on a wall so you could see the finished product. the staff is super friendly, knowledgeable and helpful.they were able to show us other matching pieces to accent what we had already selected. heads up though.no returns.so better to buy less than you need than too much.this is not Costco!