North Georgia Replacement

I have nothing but excellent things to say about NGRW. Kevin is in a league of his own from a sales perspective. We met with 5 other companies and chose NGRW in spite of them being the more expensive option. As the saying goes, the bitterness of poor quality remains long after the sweetness of a low price is forgotten. Even our shutter installer was impressed with the craftsmanship. Randy and Chris's crew are hard workers, and provide excellent customer service.

They were communicative about arrival times, thoroughly cleaned up and worked quickly. If you live in the greater Atlanta area, and you don't plan to replace your windows every 5-10 years, go with NGRW, and go with the Infinity by Marvin fiberglass!

We recently had 12 windows replaced by North Georgia Replacement Windows. We had been told by the salesperson, Denver, as well as the project manager, Jimmy that our current blinds would work on the new windows. There was only one window that we were told would be a problem. The crew came out and installed the new windows and did an excellent job with the installation and cleaning up.

They proceeded to tell me our blinds wouldn't work. After meeting with another employee and then a project manager that Jimmy had sent out in his place who confirmed that the blinds wouldn't work there has been zero follow up. The low rating is based on the lack of knowledge when saying the blinds would still work and the lack of follow up. Now we are looking at a couple grand to replace blinds. Sadly, we still have the rest of our houses windows to replace but will not be using them based on this experience.

Adding beautiful, high quality, fiberglass double doors to the front of our home is the second job North Georgia Replacement Windows has done for us. The first was five years ago when NGRW replaced every window in our home with Marvin Infinity windows - which we LOVE! Like then, NGRW did not disappoint. From our highly knowledgeable, low key salesman to the crew that installed the doors, everyone with whom we interacted knew their stuff. Coupled with down to earth attitudes, genuine courtesy and fabulous products (i.e., practical, durable, aesthetically pleasing, warranteed), this is a truly unique company. I would highly recommend NGRW in a heartbeat.

We replaced 4 windows in our kids play room and they were a perfect replacement for our current wood windows. They look just like the original as we didn't want the wide size of vinyl windows. The process was quick and professional. Worth Every Dollar! Services: Window installation, Window frame repair & replacement

We recently replaced our windows and had the most positive experience. Every person we encountered every step of the way was professional, communicated well, and made the process as smooth as possible. We are also incredibly pleased with the quality of the product. Our old drafty windows, the outside noise that sounded like it was inside, and harsh, fabric-fading light are now in the past. And, they perfectly color matched both the interior and exterior of the windows with our interior and exterior trim colors. Every detail was attended to, as it should be with a project of this level. Highly recommend.

North GA Replacement Windows did not disappoint. They were swift, professional, & thorough - the crew worked like a well oiled machine. The windows look great and they make the house look brand new! Service: Window installation

NGRW replaced six outside doors, including two doubles and one slider with four panels, for a total of 11 panels. Not an easy job. Everyone from sales (Kevin) to all the installers (Gordon, Jim, Joey, Clint and a few others whose names I can't recall) who worked on the job were highly skilled, polite, professional and friendly. Their dedication to customer service could not have been better.

I am very pleased with the new doors and the team that installed them. I give them my highest recommendation and will absolutely use them in the future should the need arise. Thanks, guys, for a job well done!

North Georgia Replacement Windows installed 29 laminated, tinted fiberglass framed windows and I LOVE them! My 20 year old wood windows fitted loosely and two window sills were rotted but not visible until old windows were removed. After installation, my utility bills are significantly lower. Installation team was professional and hard working. The sales rep, Kevin Fidati, was informative but not high pressure. The selling point was the sample window he brought with him--quality all the way. These windows are worth every penny and come with a lifetime warranty I highly recommend!

North Georgia Replacement Windows was amazing! They are so professional and did the best job on our windows. We were a large project and they got it done in a timely manner from start to finish. They cleaned up everything and we LOVE our windows! It really transformed our house. We can not say enough good things about them! Service: Window installation

This was the best experience! Kevin is very knowledgeable about the products offered and made sure to get me exactly what I wanted. I went to the showroom and he showed me what I was going to get so I could actually see and operate them. John kept me informed every step of the way. The installation crew was amazing! On time, professional, went above and beyond and cleaned everything up before they left!

Absolutely amazing! My home is gorgeous and I can't believe the view of my yard from inside. I keep thinking I have left my back door open! I would highly recommend North Georgia Replacement Windows! (I got windows and a door.)

Our experience with NGRW began both from a personal reference (same customer with two previous home installations/replacements) and a professional reference (head sales guy personally vouches for them), so we knew there were some reputations on the line for the referral. Jonathan (owner), Kevin (salesman), Jeff (installation foreman), Clint (QA/project mgr), and Christine (accounting) were responsive, timely, and thorough in their explanation and clarification of all charges, transactions, and day-of processes.

We got an estimate for 18 window INFINITY replacements (upgrade from 1970s construction) including two large picture windows, in early April 2020, with installation on May 26, 2020. After a wonderful day-of installation experience, we moved forward with french door MAX CRAFT replacements for the singular front door; installation occurred on July 24, 2020.

The front door had some irregularities in the sealed glass panes and required entirely new door replacements after the initial framing was installed. The QA/PM (Clint) personally oversaw the replacement process to find the best door panels with the least glass imperfections, especially knowing that we will (have) look out new front doors regularly! NGRW was wonderful in working with us to secure project funding (Synchrony), include credit card deposits, and augment final settlement with cash funds.

Once you buy even one window with them, you are locked into pricing for life! The manufacture of these fiberglass windows avoids the warping with vinyl and rotting with wood; the insulation presents a new level of sound insulation (we live on a busy through street) and better climate control in summer (our upstairs HVAC died at the end of the cooling season) and winter.

We are now moving on with window replacements at the back of the house, along with a new backdoor of a more-simple design. We refer Jonathan and his team to anyone/everyone looking for window--or door--replacements, and we are happy to be included in their business family for the life of our home ownership.

Worked with NGRW sales rep Sean Newberry and project manager Clint Mobley on replacing 50 year-old windows throughout our home. Both Sean and Clint are pros and very knowledgeable about the product! They visited my home bringing samples of various Marvin Infinity windows for my wife and I to consider and did a through inspection of each existing window frame for damage caused by insects or water.

Within a few days after their visit, Sean provided a concise quote including all materials, labor and time-frame to replace 15 windows. After a few modifications, we signed the contract. The installation was scheduled three weeks later. Financing (2 year, 0% interest) was arranged through NGRW and its relationship Synchrony Bank. NGRW's installation crew did a fantastic job replacing the windows in less than one day!

The new windows were delivered the morning of installation day and the crew followed right behind. They were extremely considerate of my property and thoroughly cleaned up after the installation was completed. My wife and I are really enjoying our new windows! They look great and have really reduced the outside noise from penetrating into the house.

These windows will be much easier to clean and I anticipate there will be some energy cost savings due to the efficiency improvement over my old single pane 50 year-old windows.

I lived in a condo building that would only allow North Georgia Replacement Windows to do work for the association. I ordered 2 new windows and new sliding glass doors in December 2016. The windows and doors were installed in late January. There was one part for the doors that was wrong and had to be reordered. No problem, that happens. They told me a new part would be delivered and installed in a couple of weeks.

In March, they came to install the replacement part. The installer completed the job and was ready to take payment and leave. There was a large 1 inch gap at the bottom of the door that was clearly evident from across the room. I asked him about it, and he said "wow, didn't see that". Seriously? There was sunlight pouring through. He said they would have to order the part again and install in a few weeks.

I was selling the condo on March 30th. They told me there was no way to get it right before the closing. Luckily, I had a buyer who was patient and closed anyway. They were supposed to fix it in April, but the part was wrong AGAIN! They tried again in June, but still wrong. Finally got it right in August after 7 months of delays and the wrong part delivered 4 times. BEWARE!

We have used NGRW so many times I have lost track! They are a part of what we do at our home no matter what the project! We have referred them to friends and family as well! Give Jonathon or Ted a call. You won't regret it, we promise!

I used NGRW to replace 32 of my windows. The process from beginning to end was seamless. They sent a salesman to my house, the day after I called. He measures each window, showed me options and sample windows, and provided an estimate the same day. I signed the contract the following morning and they called me that afternoon to coordinate timelines for manufacturing and a tentative installation date, based on weather and barring delays from the window manufacturer.

The day of installation a large crew arrived early, they went through the house methodically, replacing all of the windows in an 8 hour day, including re-connecting the home alarm sensors. There was no mess left behind and the owner called me the following day to ask if there were any concerns that he needed to address. Everything was perfect. He reminded me that the windows were guaranteed for any reason, for life; 'even if a child throws a baseball through the window, breaking it'.

It has been a year since the windows were installed in my home. I have been very satisfied and have already recommended them to a couple of my friends. I highly recommend using this company. Their prices were in line with the four other proposals I requested, and their service was exemplary.

After I posted the review, one of the business owners (Ted) gave me a quick and positive response. He personally came to our house, measured the windows and gave us a proposal. Ted was very knowledable and courteous and took the time to give us detailed information about replacement windows. We will definitely consider using them!

Denver Clark was our sales rep and he was such a pleasure to work with! Using a VA Loan, we opted to include window replacement as part of an energy efficiency package added into our purchase. From start to finish, these guys were awesome! The team of guys who did our install were fantastic as well. We have zero shade on the front of the house and it was over 90 degrees the day of the install.

They were neat and courteous and surprisingly fast. But the best part is the actual windows. I can feel the difference in the temperature of our home. The inside of the windows stay completely cool even though they are in direct sunlight most of the day. Deciding to use North GA Windows was the right decision for our home.

They replaced 40 windows in our home with an additional 3 pending install. The sales folks and especially the install crew were top notch. Prices are not cheap but the product and quality installation make this company hard to beat.