Blue Rock Stone Center

Today we had our countertops installed. The crew was pleasant, attentive and professional. We would recommend Blue Rock to anyone in a heartbeat! Vince Maniaci Blue Rock Customer

Wow. I am at a loss for words. If I could zero stars I would. We reached out to Over a month ago for help with a tile order. After a few attempts we finally got an email back but when we asked for quotes our emails and phone calls went unanswered for three weeks. Today I received an email from another sales associate saying they couldn't help us. No quote, no sample. Just incredibly disappointing and unprofessional. We are able to buy tiles elsewhere but wanted to do the right thing and shop local. So much for that effort.

Things can go wrong and it is how a business handles it that makes the difference. Just before instillation, there was a problem with the stone for my fireplace surround and Blue Rock was EVERYTHING you would want in this situation. Within hours I was working with an in-house designer, looking at several slabs they pulled for my benefit. Ultimately I chose an amazing replacement- which I love much better than the original and they did not charge me extra for this higher quality stone.

The detailed attention to matching the veining where the stone connects from wall to floor is highly professional. The end result- the centerpiece of the house. Absolutely stunning! Thank you Brian, Julie and Jonah for turning this potential pitfall into a fairy tale ending!

Ordered a counter top from Blue Rock, went in to approve the slab and marked areas that were flawed. We were assured that these areas would be avoided or placed where they would not be highly visible. Counters were cut and installed with a huge blemish (one that was marked off) right in the middle of our counter. Everyone who has seen it says it looks absolutely horrible. Contacted Blue Rock and they send me a picture of the pre cut slab and the tape we had placed had been removed.

They are basically not attempting to take ownership of their actions. Regardless! What company cuts a slab with a huge blemish front and center? So many things went wrong. From the bait and switch slab to the lack of quality control all the way to the poor response to our concern. My contractor said they will never work with these guys again. There's a great place in Naples.go there to get your granite!

Blue Rock was fantastic! They worked with the granite supplier for us to make sure we had a solid and perfect piece of granite for installation. We were able to be there for this as well so we knew the exact piece we were getting. The measurement and installation went perfectly. We could not be happier with the granite and it was so amazing that we can't even see the seam between the two granite pieces. Paul is a great person to work with and listened to all of our requests. Would use them again in a heartbeat!

This is not a 4 or 5 star service. More like a 2. My wife and I went to the showroom to inquire about granite for our countertops and the salesman was shortwith us and wouldn't take us to see what was available. I would not recommend!

I'm impressed with Blue Rock! We went into their showroom on a Saturday, looked around, and picked out a countertop fairly easily. The person working, Brian, was very helpful and told us to email him the dimensions and he'd give us an estimate, which we did. The whole process was smooth and fairly quick (as compared to other trades). It took about a month from when we first saw the showroom to actual install. There were 3 appointments: templating, layout, and install. Our countertops look great and seem secure!

We have been working with Blue Rock along time. They are great with our customers and are a great business partner for us.

I showed up there with an idea of what I wanted but unsure. They looked over all kinds of options with me, discussed the design and helped me settle on exactly what I wanted. I could not be happier with it, better than what I had ever anticipated. Excellent service, professional and never condescending. I would go back there in a heartbeat if I had another project. They were also very affordable and my price was lower than what I had planned for.

After carefully installing my kitchen cabinets to as an exact level as I could using a laser level (see pictures), definitely within 1/8" all around. My thought was that I might be talking about shimming with 1/16" shims but instead the installers came with wooden wedges, much like you'd use for putting in a door. The consequence is that my granite counter top is nearly 1/2" out of level.

This will cause a problem with the tile backsplash installation, as well as an aesthetic problem. When the tile is in place it will be more obvious how out of level the installation is.