Suncraft Design Build Rmdlng

We had a great experience with Eric and Suncraft! The job was something we have been waiting to do for a longtime and they knocked it out of the park! They cleaned up everyday, quality construction and done in a timely manner. Would recommend them and use them for our next project.

We hired Suncraft several years ago to build a deck, install a patio and screen a porch. Deck was great. Patio wasn't installed correctly (lacked adequate gravel base) and porched required a better skilled carpenter to finish the job (at my expense). Patio now needs to be rebuilt. The owner was not very helpful at the time. I cannot recommend Suncraft.

Worked with Suncraft on my deck project and it went great. From start to finish they were awesome to work with and they made the process simple. Highly recommend Suncraft if you are looking for a new deck.

Suncraft is just finishing up the second job I have contracted with them. The first was a front porch addition to my home; the current is two decks and a paver patio. In both cases the workmanship is absolutely beautiful. The folks I worked with at Suncraft have always been professional and friendly. The crews doing the work have been extremely skilled craftsmen. I would not hesitate to use Suncraft for any other projects that might come up.

I highly recommend Suncraft for your next house addition. Jeff is extremely detail oriented and his crew are very professional.

The design process was great and seemed like we made a great choice going with Suncraft but unfortunately after that everything was very unprofessional and armature. Don't be fooled by the sleek website and photographs because you will be disappointed. It's only been a few months since install and the stones are already pulling away on the edges. They did not fill in the gaps correctly and did a sloppy job requiring me to scrub the stones.

The composite deck has sloppy crooked cuts in several places and the stairs are uneven. They installed a conduit for our fire pit but it was installed too shallow for easy gas instillation so it's going to cost us 1000.00 more to have that done. We called to talk to Jeff the owner but instead of being helpful and talking like a rational person he immediately became defensive and started yelling in the phone and said it's not his problem.

So don't expect them to "deal with you" after you give them money for the work. Others on here and on the BBB have logged complaints similar to what we experienced so if I were you I would go with another company.

This is how our patio looks today! We had problems with the patio edges early on and complained to them about it falling apart and nothing was done! This patio has been a nightmare since early on and this is what happens when there is poor construction!

We worked with Suncraft to build a screen room with an outdoor fireplace, composite deck and small paver patio. Our designer was Eric and we couldn't have been happier with our experience with him. All of the crews were great and did an excellent job. All of that said, the owner Jeff Borovetz may be the most unprofessional, rude and petulant person I have ever worked with when hiring for services.

We are happy with the finished product, but the experience of working with him was horrible. Unfortunately, every single sub-contractor that worked on our project felt the same way. If customer experience matters to you at all I suggest working with another company.

Inquired about a patio and they called me back same day (that was appreciated). Within a couple days or so, Zach came out and worked with us w/ a design we wanted. He got back w/ us within a day or so with the plans, looked it over, discussed price (which was amazingly competitive), visited their showroom for colors/paver styles, and started contract w/ them shortly after. Zach kept us informed the entire way. From signed contract to completion, 6 weeks (they had the patio built in 3 days). Well designed, looks great, and can't wait to enjoy it. Thanks Zach for everything!

Very unprofessional. I scheduled to get a quote for a new patio and Ann did not show up two times. The first time she text me 20 minutes before she was supposed to arrive saying she couldn't make it. The second time I left work early to be there and she didn't show up or even bother letting me know she couldn't make it. She also never responded when I asked if she was still coming nor did she try to reschedule with me. Extremely rude and unprofessional.

We are very satisfied with our screened in patio gazebo. Once the work started the crew worked very hard and it was completed in a week. We love sitting outside now.

We love the screened in porch built by Suncraft. Timeline of project was adhered to and met our plans. It is well crafted and a beautiful new addition to our 1925 home. It truly looks like it belongs and is beautiful to look at -curb appeal wise. Eric did an impeccable job listening to our needs with the space and designing it with those in mind. We had estimates done from 3 other builders. Eric made us feel comfortable that the job would be as amazing as it is.

Any challenges along the way were met with great consideration for our needs. Thank you to Jeff, Eric, Arron, Josh and all the staff who were professional and focused on doing an awesome job for us. I don't have photos as of yet still finishing decor etc. We love it.

Very Disappointed. I met a gentleman from Suncraft at the 2019 Home and Garden show who was extremely knowledgeable and helpful. When were finally ready to rebuild and add onto our deck I contacted Suncraft, thinking we would definitely go with them for our deck rebuild and expansion. The young man who called to set up an appointment seemed very inexperienced and a bit unprofessional but I figured he was just scheduling the appointment. Wrong!

Not only was this kid extremely condescending and arrogant, but I literally had to ask him to stop talking and let me tell him what I wanted at least 3 times. After about 15 minutes of this I was so frustrated that I told to send me his estimate and I went in the house knowing that I would never open it because the he had absolutely no idea what we were looking to build and I had already wasted enough time with him.

I called Suncraft and asked to speak to the manager, owner, head of sales.or someone in charge.thinking I'd request that they send an experienced individual who who actually wanted my business.the woman I spoke with had no idea who any of those people might be.but assured she would have someone return my call. No call. Moving on to a company who is interested in our business.

Suncraft built a deck for our family and it was gorgeous and the craftsmanship was solid. They really took their time and built a product that was amazing. My family was very pleased with the finished product and would highly recommend them for other projects. They committed to a timeline for the start and finish of the project and kept to it! Great job!

We recently used Suncraft to build a 14' x 16' screened in porch. It turned out fantastic! My wife and I are really happy with the quality of their work. I was off work one of the days the crew from Suncraft was on our job site and they were a well oiled machine. We'll update and support our review with pictures after we complete painting. Great job Suncraft!