Proud member of the Industrial Supply Association! Large enough to give you the quality you need, yet tiny enough to give you the service you deserve. And much, much more through our catalog! We are an authorized Lenox Weld Center. Various sizes, tooth pitches, and thicknesses are available. We can create stock blades into any length, and deliver to local businesses within a day!
Reviews (1)
Mark Dale
Dec 18, 2020
On 2/8/21 I ordered an out-of-stock tool from Richmond Industrial Supply. I was told that they could get the tool in on the following days shipment. I was asked for a credit card to "secure the order". I was told that the card would not be charged, that it was only to "secure the order". After several attempts to for them to define "secure the order" and several different definitions given I asked again that the card I had given not be charged.
I was assured a final time that there would not be any charges to the card. Within the hour I realized that we no longer needed the tool and promptly called to cancel the order. I was told thank you and that the order was canceled. The following morning I received a call and told that they had received their shipment and my tool had come in. I explained that I had canceled the order the day before.
They said that I canceled too late and that I would be charged. I was told then that a manager would give me a call. I spoke with Rudy Sperling who was rude and explained that he was going to charge me a restocking fee of $15.00. Please be advised of Richmond Industrial Supply's business practices and read their reviews before doing business with them.
I was assured a final time that there would not be any charges to the card. Within the hour I realized that we no longer needed the tool and promptly called to cancel the order. I was told thank you and that the order was canceled. The following morning I received a call and told that they had received their shipment and my tool had come in. I explained that I had canceled the order the day before.
They said that I canceled too late and that I would be charged. I was told then that a manager would give me a call. I spoke with Rudy Sperling who was rude and explained that he was going to charge me a restocking fee of $15.00. Please be advised of Richmond Industrial Supply's business practices and read their reviews before doing business with them.
