Douglas Lumber

Very strange set up. Never seen a lumber yard that appeared like it wasn't a lumber yard. More like a home owners show room. Couldn't find anything on my own. People are nice enough. Mike in the yard was great. The owner was a really nice guy. Just an odd set up

Jason is the absolute best! He has brilliant ideas and I have done all the baths and kitchens in my home here. Quality!

Jenn at Douglas Lumber has been absolutely amazing! Her customer service and willingness to work with us on our kitchen remodel has been phenomenal. We can't wait to see the cabinets!

It's simple. Jennifer Vedro is top shelf (no pun intended). She is a kitchen designer. Extremely competent, very helpful, and has a great sense of humor. You will not be disappointed

Not usually time to write reviews for us over here at the Wrangler Shop. But when a business provides the type of service we received from Douglas Lumber they deserve to be recognized. Starting from the great phone service on our first call to Tim M and then followed up on by Henry. They treated us like we've known each other for years. So much different from a normal experience at the big box stores.

The delivery came and again another great guy shows up and went out of his way to be certain he did whatever he could to satisfy us. (Saved us a lot of work). I called around and got 6 estimates for the product we needed and they were not quite the cheapest (but close). But combined with their stellar service I won't be shopping around anymore Douglas Lumber will be supplying us for the rest of our building plans. Thanks for every thing.

Horrible service. Ordered the wrong hardwood on my client's behalf and decided not to take responsibility for their wrong order. Now we have the wrong hardwood in the whole home and no one wants to take responsibility. Stay far away.

Can't believe there are negative reviews, but, understand that many people may walk in and expect more of a big box experience. I am not a builder but own real estate and have an idea of what I am doing and what I want. Call these people, they are polite, cordial and very helpful. My guy was Frank who is semi-retired now and my new salesman is Isaiah.

Couldn't be happier. And, unlike big box, they don't kill you on delivery and again, all are smart and know their stuff, again, unlike big box. Usually deliver same day. Awesome company.

Great experience and customer service. I walked in and was greeted within a couple of minutes. I needed some doors ordered and was in and out of there within 15 minutes. Picked all my options and goods were priced competitively and delivered in 4 days! What a refreshing change from Home Depot or Lowes. I tried to order these doors from them but what an exercise in frustration! I'm a homeowner so I don' usually go to building supply warehouses but I'll use definitely use Douglas again.

I want to write about our outstanding service. We has purchased french doors for our home and several months later our lock did not work. When I came in, the service associate and manager quickly addressed the issue and order the part. It came quickly. The service manager, Ron came personally and repaired the lock that afternoon. He even spent the time to fix a problem with the screen door from its installment. Overall, he did an outstanding job in customer service. I would highly recommend Douglas Lumber! Jim Segovis

I have purchased a majority of my building materials from Douglas for a number of years now. The staff always goes out of their way to help, deliveries are always on time, pricing has always been competitive. Great group of people. I highly recommend giving them a shot with your next project.