Superior Tile

A vast selection of tile (stone and ceramic), and slabs of marble

A truly grand and expansive selection of anything and everything you might hope for, from a tile warehouse. The best part is they also offer the option to make custom tile colors if you still cannot find what you are looking for. This is the first tile store that offered access to computers to browse their inventory digitally, making it easier to browse. We didn't have to wait before an associate offered to help us with any questions we had, and it wasn't pushed upon us.

Customer service is Horrible, they promise you things and are unable to deliver the goods. check the other peoples notes and they are the same. Staff is rude. I hate this place and it was the worst thing to do buying anything from them. This is a mistake I will never make with them no matter what the price is. Do your self a favor and pay more with better reliable service. They are not worth it.

I was recommended to go to Superior for some tile because I just had heart breaks with the other ones from other places that I picked out. This place has a huge variety of tile, though there was a lot to pick from I would have liked to have seen some with a little bit more color differentiation. But again, they have a huge selection. The staff was very nice and very helpful and they helped me get what I wanted. I recommend them.

Update: After seeing this review, Superior Tile did try to work with me to try and address Issue #1 below. We were actually very close to getting Issue #1 resolved and I give them credit for trying to remedy the situation. However, Rachel, the Superior Tile manager, said the only way I would get my refund back is if I took down any traces of this review existing at all.

It felt like she was trying to buy my silence with money. I didn't appreciate the attempt to manipulate how the store is perceived as I feel withholding this info from future consumers is not honest. At this point, even my own renovation company said they're going to cut ties with Superior Tiles due to their shoddy customer service. 1) Blatant disregard for customer budget and upcharging to make more money for the store: My contractor asked Araz at Superior Tile to put in an order for 1,200 sq ft flooring that included extra/leftover flooring; Araz puts in an order for almost 1,400 without neither my contractor or my own consent -- I now have 6 boxes of unopened, untouched boxes that Superior Tile will not let me return anymore (and they blamed it on my contractor, hmmm.) 2) Lackluster customer service: I returned to Superior Tile to finish placing an order, and Araz helped me for 5 minutes, before leaving me to help another customer and never came back to help me.

I left the store with no decision made and feeling completely lost and unguided 3) Price transparency: This is an aggregator of different brands versus if you go to the source, so they're going to upcharge everything. For example, if you go to West Hollywood Emser Tile store, the prices will be cheaper and the customer service is A+ because it's the actual retail brand showroom 4) This store lives in the stone age: if you ask to pay via online website payment, they make you pay an additional cost to process the online payment (huh? It's 2021)

This store is fabulous! I went there to see if I could find cool tiles designs for my house. I got much more than i needed. They have so many styles and designs. Amazing. The staff was nice and helpful. They gave me great tips and suggestions to match the designs. I'm really happy I went to Superior Tile.

Was looking for Tile to remodel my bathroom. This place is like AMAZING. I found all I needed there and more. Noy was there to help and guide me through my purchase. She gave me really good ideas to match the colors. I'm really happy with this store and its staff.

What a Great store! I'm a general contractor always looking for more sources of material for my projects. A friend of mine told me to go check it out and I was really overwhelmed by the endless possibilities of products that I could mix and match for my projects. I met with Tony the owner there and he was really helpful and took the time to really give me information about what i needed. I'm really happy that i found this place. I'm going to come here very often. Thanks Tony.

Taking a few minutes to thank Tony from Superior Tile for the great services he provided me with. I was looking for tile for my bathroom and I saw the store while driving down Laurel Canyon. I decided to go take a look and found a gem of a store. I was greeted by Tony who right away made me feel at ease and gave me advice on what materials I should use.

They have so many designs and shapes that I could basically make my bathroom look anyway I wanted. I ended up getting what I needed and more. I am definitely coming back here for my kitchen soon. Thank you Tony for all the service and expertise.

I needed to have my bathroom remodeled and my friend told me to give a try to this store so i could see all the options they can offer as far as material and design. I went there and was greeted by Tony. He gave me a tour and helped me by showing me all kinds of design combinations. The price were really fair and I liked the experience of being there. Get ready to get your mind blown. This store rocks!