Please be advised that our PartStore online ordering system will unavailable this weekend due to scheduled maintenance. Thank you for your patience, we apologize for the inconvenience. At Carolina CAT, service does not end with the sale. With every purchase, Carolina CAT provides you the full extent of our product support capabilities and exceptional client service.
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Reviews (10)
Todd Ehlenfeldt
Apr 26, 2022
Brian Howard
Feb 13, 2022
Currently have a 330 excavator that is plumbed on rent and called to request a hammer to fit the machine and was told that a hammer was only installed on dedicated machines of that size. I'm a superintendent for a company that does over 400 million/ year in work. I will not be renting equipment here in the future.
Jennifer LovingRVLife McCarthy
Oct 28, 2021
Trucker Hogan
Dec 11, 2020
Krystal Norris
Mar 24, 2020
We have worked recently with Joey and I cannot say enough good things about this company. These guys don't play games. they get you the financing you need, they truly fight on your behalf to get you what you need. We are more than pleased and to say the customer service was outstanding is an understatement! Give these guys a shot!
Chris Hill
May 12, 2018
Excellent service facility. They rebuilt my C-12 4 years ago and it's still running strong. They stand behind their work. I had a few warranty issues and they took care of them.no problems. I use them for all my major truck repairs. One time I had a air brake chamber blow out atround 6:00 am. I was 30 miles away and was able to be at their shop by 6:30.
They had one mechanic there early working on a non emergency issue. He stopped what he was doing had my brake issue repaired and I was out the door in a short period of time. Great staff!
They had one mechanic there early working on a non emergency issue. He stopped what he was doing had my brake issue repaired and I was out the door in a short period of time. Great staff!
Ryan Houston
Nov 07, 2017
These guys are the real deal. The service techs are very responsive and knolegeable. Andrew and Corey have been out several times to help us with our 299dxhp, and both times were fast and efficient with their repairs, and made sure to check the warranty in relation to what could be covered. In the office Andy Cadwell has been on point everytime we called for parts, and is very professional and has given us great confidence in the CAT brand. We have also been helped indifectly by a friendly Cat truck tech named Kelly Sprinkle who went out of his way to give us advice. We stand with the CAT brand!
Michael Parks
Mar 13, 2017
Alex Borsh
Mar 10, 2017
It's wasted time and money. I towed my truck with broken turbo and sit over there for 2 hours. They couldn't get me estimate and Parts availability. Every 30 min, Mike said "I'm still waiting for a call". In mean time I called to closest cummins dealership and they said we can get a part on the next morning. So I towed my truck to another shop and spend another 400$. That's what kind of business they provide.
William Riddle
May 22, 2014
If you have a truck problem Go to Carolina Cat After trying unsuccessfully trying to get my truck fixed at other truck repair shops in my area. A friend recommended Carolina Cat in Asheville. I was at my wits end. I gave them a call and spoke with Gerald. I explained my problem, he said to bring it in we'll take a look at it (no appointment). I pulled it in and within 4 minutes their 2 amazing mechanics had the cause of my problem.
Their bays were full and I was stuck. So Gerald made room for me and in less than 2 hours I was on my way all fixed up and happy. This will be the only place I will take my truck from now on. I highly recommend Carolina Cat
Their bays were full and I was stuck. So Gerald made room for me and in less than 2 hours I was on my way all fixed up and happy. This will be the only place I will take my truck from now on. I highly recommend Carolina Cat