United Elevator Services is a full-service elevator company located in Knoxville, Tennessee, with offices in Nashville, Memphis, and the Tri-Cities area. We also have satellite offices in Chattanooga and Jackson, TN. We provide maintenance, repair modernization, and new equipment installation services in Tennessee and seven surrounding states. Since 1958, our goal has been to offer quality installations and competitive pricing while maintaining excellent service. We understand that we exist because of our customers, therefore customer satisfaction is our top priority.
Services
With nearly 60 years of family ownership, United Elevator Services has provided excellent elevator installation and service using top quality, non-proprietary products from the best manufacturers in the industry. Our commitment to product quality and customer satisfaction has made United Elevator Services one of the largest independent elevator contractors in the Southeast.
As a building owner or manager, having a safe, reliable, smooth-operating elevator is what you desire and it is what regular, proper maintenance provides. Often the first thing a visitor to your facility sees is the elevator. It is one of their first impressions of your business and you will want it to be a good one.
United Elevator Services offers the finest products for your home, including Home Elevators and Stairlifts. Whether you need access in your home for convenience, necessity, or aging in place, United Elevator Services has the solution for you. With our expansive product line, we can design a system that is attractive as well as affordable. Our services include an in-home consultation at no extra charge, to make sure your new lift integrates seamlessly into the design of your home.
How often do I have to make a service call? We estimate hydraulic elevators to generate 1-2 service calls a year and a traction elevator 3-4, hopefully, less. If you have monthly or weekly call-backs on equipment you probably need to modernize. If you answered yes to any of the above, you probably do need a modernization or at least an upgrade.
Reviews (3)
Jason Byrg
Mar 14, 2022
Douglas Walker
Nov 03, 2018
This company has sent a worker to our condo building in Sevierville TN to fix our elevator so many times in the past few weeks I've lost count. Each time it costs hundreds of dollars and the problem has yet to be properly diagnosed and fixed. They just keep ordering more parts that dont work. Guests have been getting trapped on this elevator and having to call 911.
There is an out of order sign in it now and guests that are unable to climb stairs are having to cancel their reservations. Yet, we wait for that next part to come in on Monday. Update for 03-19-19.this company supposedly rebuilt the shaft on our elevator with some kind of jb weld a few months ago and it was suppose to be "fixed" The elevator is already down again and has been for a few days.
It leaks out all of the fluid and they just keep showing up with buckets of oil and making a mess on the concrete in front of the elevator. If keeping an elevator running is important to your business do not contact this company. They have to be the most incompetent people on Earth.
There is an out of order sign in it now and guests that are unable to climb stairs are having to cancel their reservations. Yet, we wait for that next part to come in on Monday. Update for 03-19-19.this company supposedly rebuilt the shaft on our elevator with some kind of jb weld a few months ago and it was suppose to be "fixed" The elevator is already down again and has been for a few days.
It leaks out all of the fluid and they just keep showing up with buckets of oil and making a mess on the concrete in front of the elevator. If keeping an elevator running is important to your business do not contact this company. They have to be the most incompetent people on Earth.
Megan Sweeney
Feb 03, 2018
