Atlantic Plywood

Terrible business, every order comes late, they have TERRIBLE and I mean TERRIBLE customer service, they make a mistake and pretend they don't know anything. They make "mistakes" as far as delivering something to you that you DIDNT ORDER and make you pay for it. Their employees are careless and mess up everything 100% of the time. It's ALWAYS a mess with them. Overall a terrible business, don't recommend getting anything from here.

Horrific customer service. Phone rang for 1/2 hour - no answer - no chance to leave a message - and it's only 3:30 PM I placed an order for 1/2t. IN STOCK plywood on 5/12 - I still have not received it. How is this even possible?

Never once have I ordered something from Atlantic plywood and just had it arrive on time, and had my order be correct. It's like they're intentionally trying to lose my business. The dysfunction over at Atlantic must just be insane. I switched to Robert Bury a few months ago and have had no issues whatsoever, and my salesman there actually helps me & seems to care. It's really a shame because Atlantic has the best selection and price, but dealing with them is utterly frustrating and insulting.

The sales people are generally rude and there seems to be a rift between the warehouse and front office. I went in multiple times to pick up plywood as a driver for the company I work at and the warehouse workers always seem to have attitudes about the front office. It's not a great look to have your employees bad-mouth each other.

Horrible costumer service, unfortunately this is the only place to get what i need otherwise i would go different place. The guy on the phone said " i dont care if you need it". no help or intentions to help at all

Had what I wanted. Called and they helped me load my truck. Will be going back when I need more plywood

Horrible customer service. As a new contractor to the North Shore, I called to inquire about specific wood species availability. My question was met with grunts, long pauses with no replies, unintelligible mumbles only after "Where you from?" because of an out of state phone number. I gave it the old college try, even after hearing how bad this business is from longtime local friends. My friends and colleagues were right.

I brought a stain to be matched. I've been calling to get it altered (less shine). The tint department NEVER answers the phone. I get they're busy but I've called MULTIPLE times, on different days. This is the second week I'm calling and still no answer. They also don't return calls from voicemails. Unbelievable. HORRIBLE service.

What a bunch of rude, pompous, arrogant sales people. I remember the owner of this company selling hardware out of the back of his car when he started. His business began selling one & two items at a time. Oh how he's forgotten his roots. I run a couple of successful businesses and I understand the economics, I just don't understand how they can disrespect people and not expect backlash.

I'm also aware of the fact that small businesses turn into big businesses as did mine. I have been dealing with this company since the mid-80s. I've witnessed their growth and experience firsthand their loss of customer service to absolute terrible customer service. Unless buying a full pallets full of product, be preparepared to beg, be insulted, disrespected, then privileged, most of all- be thankfull or they may not sell to you again! Personally, I use another company now, Goodfellows in Manchester whenever possible because they appreciate my business.

However on occasion I've got to come back to this place and they always live up to my expectations as the worse company I've ever dealt with. Might also say I am a tradesman With a Successful kitchen Cabinet business of 34 years. So I'm not buying one & two items at a time, but I'm not obviously buying enough product for them to treat me with respect. Businesses like this should not be in business in my humble opinion. Google Goodfellows in Manchester NH, those people do. Other than that they probably have plywood as good as anybody else, so if you don't mind getting treated like a dog, go for it.

Pretty much the best plywood prices around, but they do not do retail sales - you must have an account. And they will probably yell at you if you call with questions and don't have an account. For some reason they put the nicest employees in the warehouse and the grumpiest in sales.