Arroyo Building Materials

Everyone treated me and my service dog with respect. It was a wonderful experience.

DO NOT TRUST THESE PEOPLE! THEY ARE CROOKS! They were supposed to deliver construction materials to my home on a Friday, did not show up & instead showed up announced the next day, delivered the material next to my car while I was sleeping and severely scratched my car, did not notify me & just left. I contacted the personal in charge Carlos Romero, showed him pictures and video of the incident and even after that, he refused to take responsibility for the damages to my vehicle. These people are scum bags!

RUDE, RUDE, RUDE Employees at the counter! 0 help from them. Got my wrong order delivered the first time. Went to return it and it took forever to unload, I understand it's busy and I'm patient but come on. I also had to call the lady in charge of refunds 3 times, 3 times just to make she processed my refund. I work on big projects all the time and don't have time for this. Improve your customer service with the cashiers, hire more forklift guys and get a supervisor that can manage the office better.

Extremely rude at the counter, not helpful at all and always treat you like their doing you a favor. I've visited this place 3 times and all 3 times I've been disappointed. The employees at the counter have no customer skills, on one of the visits they were cursing at one of the customers in Spanish, in public, the customer had no idea what was happening because he only spoke english.

Another time I was returning some material in which I had to wait more than an hour to get assisted and finally when I took the return note completed back to the counter the rep only wanted to refund me half the material because he said his own employee didn't note it correctly and then when I asked for help to locate the employee to make the correction he said I had to figure it out on my own.

Both the older gentleman with gray hair and younger heavy set guy have terrible people skills and because of these and multiple negative experiences I'll take my business elsewhere. They will never see another cent from me as well as from any of the contractors I work with. Do yourself a favor and just find a different place to get material from.

Awesome customer service, super knowledgable and friendly employees. They're not really set up for someone like me who is just a homeowner who doesn't know the difference between a pebble and a boulder, but if you tell them that you need guidance on something, they absolutely will help you out. I was able to pick out exactly what we needed for our landscaping project.

I don't like that they don't have discounts for contractors, they are also expensive in some areas, other than that customer service is good. The place is clean and is easy to find what you're looking for.

Absolutely great, having worked with multiple suppliers and staff I have never experienced service like that of Arroyo's! They are true professionals and passionate about what they do. The response rate, service time, advise, expertise, and hassle free delivery is bar none. I would recommend this place to anyone seeking building materials. HUGE SELECTION and Great Staff. Thank you Arroyo!

They had the best price on gravel for me by far. Very quick delivery, easy to get next day delivery and possible to get same day as well depending on what time you call and if they have a driver available. When you call they're able to give you an estimate over the phone right away. Other places want to call you back after a few hours.