It takes more than just the capability to make nice furniture to become the #1 selling brand of home furniture in North America. These are the four cornerstones to our business model. We want to be the finest furniture firm. At Ashley Furniture, we're proud of our past, encouraged for our future and genuinely excited to make furniture for the most important people there are - you.

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Kianna Yvonne

Nov 28, 2021

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Horrible customer service. We ordered a couch in September of 2020 and have yet to receive it. Not only have we not received it we cannot get a refund annnnnd they have no idea when it will arrive. So incredibly disappointing

Davina Patterson

Nov 27, 2021

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The worst customer service and delivery service EVER! Savesto Sectional delivered in June September the decking collapsed in 4 pieces! Ashley attempted to repair sectional however 3 deliveries were refused due to coffee stains, footprints and heavy dirt stains. They were not there when delivery picked them up! I was told replacement ITEMS should be available in DECEMBER!

Per customer service rep I am UNABLE TO RESELECT for in stock item. No other options given. I must wait another month! Still waiting on manager call from last month! BUYERS BE AWARE!

Martyn Farr

Nov 24, 2021

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Horrible customer service. White glove service is a rip off! Their team damaged my house and the furniture. They won't replace the broken furniture. They offered to refund my delivery charge and still won't put it through. NEVER AGAIN!

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