Brooks Creek is a family-owned and operated company specializing in custom cedar fencing, decks, pergolas, arbors, and trellises. In addition, we also install high-quality aluminum and vinyl fencing along with composite and vinyl decking. For the builders and customers who want to "do-it-yourself" we offer custom beams, timbers, and reclaimed lumber.
Our primary service region covers Central Illinois. We are a third generation fencing company with our roots tracing back to the early 1940's. Brooks Creek strives to offer the finest products at affordable prices.
Our primary service region covers Central Illinois. We are a third generation fencing company with our roots tracing back to the early 1940's. Brooks Creek strives to offer the finest products at affordable prices.
Services
All of our cedar fences are custom made to order. Our vinyl, aluminum, steel, and chain link fences are ordered specific to each customer's yard. We start with quality products and back them with the areas best warranties. Depending on the style and material, each fence is installed to a particular standard that our family of fence experts has developed over the last 60 years to make sure the customer gets the best longevity possible.
This privacy fence has a "Traditional" flair to it with trim boards and post caps added for a clean and contemporary look. Perfect for any backyard, this particular one has a beautiful tree with a large canopy to shade the play set. With a lifetime guarantee against rust and corrosion, aluminum fences have become a leader in the industry.
Reviews (10)
Lori Davis
May 31, 2022
I first reached out in January 2022. They were not easy to reach even after leaving a message and sending an email. I reached out again around the end of March and everything went smooth. They came out and looked at the area told me what was needed (as they came in and took over from another who left me high n dry), and we made plans with an estimated start date.
Due to some ridiculous neighborhood restrictions, I called a few weeks later to make a change order and all was good. A little amazed for the reasons, but nothing but kind and courteous communication. The day the crew arrived, they got right to work. As I was talking with the supervisor, I asked about replacing an existing gate and to add it to the bill. NO CHARGE! Thank you so much Brooks Creek Cedar!
Due to some ridiculous neighborhood restrictions, I called a few weeks later to make a change order and all was good. A little amazed for the reasons, but nothing but kind and courteous communication. The day the crew arrived, they got right to work. As I was talking with the supervisor, I asked about replacing an existing gate and to add it to the bill. NO CHARGE! Thank you so much Brooks Creek Cedar!
TNbound
May 13, 2022
Had vinyl fence installed 5 years ago. Now, there is a six to eight inch Gap from the bottom of the fence to the soil. The fence looks terrible. My yard is now host to every raccoon, possum, and cat in the neighborhood. I would ask them to come back out and fix it, but I'm sure they will charge me, even though their workmanship was sub-par in the first place. Had their workmanship been of quality this would not have happened in the first place. Also, if I wash the fence, with only water, the white comes off the vinyl and runs down into the soil. Inferior, garbage product.
Doug Peterson
Feb 08, 2022
Kyle Olson
Feb 07, 2022
I had a fence installed in the fall. I've used this company before (for a deck) and now a fence and I will be using them for future projects. Family business, everyone I talked to is great. There are up front, honest, they do a great job, and are very fair with prices. I look forward to working with them for another project in the future. Thanks guys.
Tim Melton
Sep 25, 2021
Diane Gottheil
Sep 23, 2021
William Lewis Jr
Aug 09, 2021
It was a pleasure working with Brooks Creek on the installation of my vinyl fence. The Brooks creek staff was very professional. They clearly outlined how the installation process would work. The staff was very easy to work with and answered all of my questions. They were very competitive in price. The fence looks fantastic! The crew did a five-star job! I would highly recommend Brooks Creek!
John Comet
Apr 20, 2018
Brooks Creek provided great support over a couple of months designing an elaborate fence, arbor and wall mounted trellis work, before they had the job. Once awarded the work, Chad and his team completed the design as promised, followed up on all loose ends, and made sure that I was 100% satisfied with the job before they asked for payment of a job that ran over $15k.
For those that provided Google reviews with less than 4 stars for this service provider, I would suggest that some "fake news" is being reported. These guys are great; they walk their talk and are committed to the highest levels of customer satisfaction, quality work and materials.
For those that provided Google reviews with less than 4 stars for this service provider, I would suggest that some "fake news" is being reported. These guys are great; they walk their talk and are committed to the highest levels of customer satisfaction, quality work and materials.
Brian Titus
Feb 23, 2018
Quality and work was top notch. The owner took time to review all the options and provided expert suggestions on product and layout. I would highly recommend Brooks Creek for any and all fencing needs. The service was excellent and I greatly appreciate the attention to detail to ensure a job well done!
Jack Pants
Nov 10, 2016
I would give zero stars if I could. The fence hasn't even been installed for a couple of years and it already looks terrible. The posts are splitting, which I expected cedar to do some, but it is also rotting where it meets the ground. When I spoke to the owner, he asked me what my problem was. Cedar is supposed to be insect proof, at least that is what the company told us.
We have several posts that needed to be treated for termites. The back of the fence was supposed to be put in with screws so that we can take a panel off if we needed too. Nope, installed with nails. Multiple nails. The company will not communicate with you, they will tell you they were at your house while you were away, yet they won't leave a card.
You never know if they were there or not. The section where the gate is rubs on our house, and the posts have MANY knotholes. Terrible craftsmanship and worse customer service.
We have several posts that needed to be treated for termites. The back of the fence was supposed to be put in with screws so that we can take a panel off if we needed too. Nope, installed with nails. Multiple nails. The company will not communicate with you, they will tell you they were at your house while you were away, yet they won't leave a card.
You never know if they were there or not. The section where the gate is rubs on our house, and the posts have MANY knotholes. Terrible craftsmanship and worse customer service.
