Koopman Lumber

If they don't have it, you don't need it. Great, big, locally owned hardware stores with locations in Uxbridge and Northbridge. I've bought storm doors and had them installed, all kinds of tools and hardware. Great customer service. Need something? Get it here.

Great staff friendly atmosphere knowledgeable helpful and kind. Every department. Paint small engine repair rentals and front desk.

Nice hardware store. I usually have no problem finding everything I need for whatever project I'm doing. Very complete selections and a very knowledgeable, competent, and attentive staff.

My father stopped in to buy a small item for his house. Not so important was the amount he spent in the store, but the fact that the next day an employee drove to his house across town to deliver his cane that he forgot in the store. It's so nice to have a company around that is willing to go out of their way to take care of their customers. Thank you to all who were involved in this kind gesture.

Dave & Loren are THE team to work with when building out a kitchen. From the start, both were great consultants as we strategized on what we needed in a kitchen, the flow of the kitchen in regards to locations of appliances, and helped us determine realistic options within our budget. Instagram and Pinterest offer lots of expensive inspiration that also can be unfriendly when it comes to cleaning.

Once we laid the foundation for our dream kitchen, we worked closely with Dave on design elements including our amazing island. He was so patient with us as we spent hours working through designs, cabinet colors and styles, picking out knobs, making sure every detail was perfect. We cannot thank them enough for all of the time and work spent with us to make our dream kitchen come to life. We would go back to them in a heartbeat if we had to do it again.

Fabulous service always, clean with almost everything you need. They would order it for you if they don't. Great hospitality, you feel like you matter at Koopmans

Good community type local Hardware store. Good general supply of hardware, tools, lawn equipment and more. Not as much as a big box store but enough for a person's average needs. But most importantly you can find a person that takes the time to help you if you ask normally a person with a good attitude for a change and knowledgeable. And not as much walking as the big box stores.

Todd has gone above and beyond for us on our window and door order, even as we live out of state! The whole process has been easy and relaxed. My folks have also worked with him and were very happy, they had actually recommended him to us. We'll definitely purchase again in the future.

I normally don't write reviews, except for restaurants, but the experience here made me want to write one. I went looking for garden plants, and actually found some great deals. So if that is all you care about, this is the place. However, if you are looking for customer service, keep looking. Not once did anyone ask me if I needed help in the garden center, and there were four workers standing around.

When I went to check out, the cashier Kevin, had to be the most anti social cashier I have ever met. He did not greet me or ask if I found everything ok. It was "do you have a rewards card"? When I said no he the. Told me my cost. I paid and was given receipt. No "Thank you" or come back again. Guess I will use Home Depot or Lowe's instead

Very friendly and professional staff who are willing and able to help. You don't have to go scouting around for someone if you have a question or need some assistance. Very accommodating and flexible. It's hard to ask for more. The customer service is what sets local establishments like this apart of the big box stores.

We've been going to Koopman Lumber since we moved to town in 2003. We love supporting small business especially where they are so helpful and knowledgeable. We recently redid our kitchen and ordered cabinets through Koopman's. Our design consultant Dave Weirsma came to our house and spent over two hours walking through the design and options. We went in later and ordered cabinets which arrived within 10 weeks as promised. We are so happy and are happy to have such a great place in town!

Young male behind counter complaining about coworkers and refusing to even acknowledge the customer standing in front of him. Then with out even looking up asking "Do you need something from me?" Assuming one of the five customers waiting would know who he's talking to. If you don't want to talk to people, maybe don't work in retail.

Koopman lumber company in Uxbridge is a convenient location to my house which is 2.5 miles away. They have a good supply of tools, lawn care, house hold items in addition to lumber. The staff has always been friendly to me and helpful. Prices can be a bit high as compared to HomeDepot and Lowe's, but Koopman's usually has specials with competitive prices.

Terrible place. Staff is rude. Didn't give me my money back after I gave them a gift card with not the right amount of money on it.

This review is based purely on there service department and rental equipment. The staff here is friendly and very knowledgeable. They service all my Stihl and Honda products at very reasonable prices and in a fast and efficiently. I have also rented some of there equipment which is always in good working order and the prices are probably the best around.

No need to go anywhere else for power equipment. Got a nice Husqvarna chainsaw there, had a sale with case. They got it up and running before I took it out. Real nice place and nice expert people there.

This place is over priced and will take you for every cent in your wallet. There rentals are borderline illegal on the amount they charge and I feel swindled dl dealing with this company. Rather then charging the proper amount of 2.5 days on a rental I was hit with 3 full days costing an extra $100. And was told our software doesn't allow us to change it even though they do 4 hour rentals.

I support small business as I own a small business but my business will be elsewhere that's for sure. I do a large amount of rental business and tried these guys for the 1st time and there equip Equipment is literally double the normal price of other companies. So buyer beware there customer service is good while your buying but just compare pricing on products at other stores for same merchandise. Sorry to say but companies like this is why chain stores are taking over.

Rented a splitter and after 1 hour use the head pin sheared. Brought the pin back and the staff immediately gave a replacement and asked if I still had time to finish the job. I knew they would have given me more time but declined as I knew I could finish what was needed to get the job done on time. All according to plan with time to spare all as a result from no dumb looks waiting hassles.

Another visit, weed whacker fuel line cracked, brought in the line and they brought out the right size from inventory, cut it to length, paid and sent me back to the jungle. Another visit, fill three propane tanks - staff helped unload and load back into the truck. Another visit, needed specially made aluminum flashed. Son went with a sample and they had it made in a week. Son went back, paid and return with no issue. They recognized him as he mentioned when returning home.

My snow blower unexpectedly broke and after checking with the manufacturer I found that the Uxbridge store was an authorized repair place. I contacted their technician, Ron and explained my problem. He personally picked it up, determined the problem, called me with an estimate and had it back to me in a relatively short period of time. The machine was purring like a kitten.

He even returned the broken parts which I found surprising since not many tradesman would bother to show you that courtesy. His work was great, the price was fair and under the estimate. Best of all, Ron was a pleasure to do business with. In all the dealings I've had with the Uxbridge and Northbridge Koopman's, I would have to say, that they're really nice people who go out of their way to make you happy. I don't know what their managements secret is, but they should bottle it and sell it to all the other chains

I have been here several times and always impressed with the knowledge of the staff. The quality of their products are tops. A month ago, I bought a Stihl vacuum and they ordered me some bags. Got them soon and at a good price. Called me and let me know. Today, I bought a Honda snowblower from them. I had the same snowblower a few years ago and had to sell it because I moved.

They prepped the unit and had it ready in an hour. Good price. The remainder of the store is equally awesome. Look around and see excellent products in all departments. Today, one worker was explaining how to install a "flush kit" for a toilet to another customer. I love this place and want to see them survive. I recommend them highly.