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Quality customer service has been the primary factor in Herc-U-Lift's stability and growth since 1968. By selecting, training and retaining only top quality people, we are able to provide the kind of service you've come to expect. Our experience and the pride we take performing our jobs applies to every repair we make, parts we deliver and piece of equipment we lease or sell. Our goal is to find solutions to our customer's every problem and provide the lowest total cost for owning material handling equipment.
Services
More than 80% of our equipment repairs are completed within 3 hours! Our repair teams are specifically trained to thoroughly troubleshoot your repair, and our quickness saves you money! Our service technicians use the latest service technology and parts equipment to keep your lift running for the long haul.
Big Joe electric forklifts have been the standard of quality for over 50 years in factories, warehouses and store-rooms across the USA and around the world. Big Joe walkie stackers, pallet trucks, and order pickers are well known for their rugged easy to use designs that provide a low cost alternative to traditional sit down forklifts.
Combilift is the world's first IC engine-powered all-wheel-drive multidirectional forklift. It is actually a combination of forklift and is highly maneuverable, very safe, very cost effective and supremely efficient. The Combilift is designed to handle long-loads safely. By eliminating the need to travel with elevated long loads, the unit provides greater stability.
With over 50 years of innovations, Genie's focus has continued to be on the needs of its consumers. Even the name itself came from how impressed customers were by the "magic in the bottle" that was used to raise and lower the hoist. Over the years, Genie has continued to add to their product line beyond material lifts to include: man-lifts, stick booms, articulated booms, light towersandlers.
Reviews (7)
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Ronald Bryant
Dec 26, 2021
Great! Got me in, and unloaded, then out super fast. They won't make you wait around like so many other places do now days.
Kyle Ackerman
Dec 14, 2021
I would like to thank Gus, Dave, and the Herc-U-Lift team for their great customer service. We've had various issues with our Nifty lift and they have been very responsive and quick to help us get things repaired. He understands that we use the lift every day and how important that it is to our business. I dropped the lift off late last night and he squeezed us in and got things rolling today. Thank you to everyone for your hard work and your understanding of our business needs. I often tell others about how good you are too. Merry Christmas to all!
Dennis Bloom
Oct 13, 2021
Tom Jr and the Herculift staff are top notch! Patient, informative, timely, professional! Wonderful experience consulting with them on a new piece of equipment. If you want to be treated right and have all your questions answered clearly and truthfully, shop here! Salesman Joe G., customer service oriented!
Nichol Dehmer
Aug 25, 2021
Todd and team saved me when another shop failed to deliver equipment on a day I had set aside to assemble a house! Delivered equipment two hours before the time promised and kept me informed the whole time. I'll never use anyone else!
Rick Murray
Aug 14, 2021
Dave Trow provided top notch customer service with the purchase of our Big Joe LPT44 Pallet Truck and Big Joe S-22 Pallet Lift. We are very please here at the US Army Corps of Engineers, St Paul District. This review extends to the service department where they were very quick to come out and diagnose a bad battery pack and quick to get it replaced under warranty. Highly recommend.
Natalie Johnson
Apr 12, 2020
I haven't used them for any business purposes but if I ever need an industrial lift machine they are who I will go to. Several months ago unbeknown to me I lost my paycheck at a Subway. I got a call from a number I didn't recognize but answered. The guy asked if I had lost my paycheck at a subway - which it turns out I had. I was nearby and jumped in my car to meet him at his place of work.

Of course when I got there I realized I had forgot his name and that he had called from a company phone line that just sent me to the front desk. I walked around the building hoping to run into him but instead found another super nice man that showed me around from department to department till we found the original man who had found my check. These were the nicest guys and I was so humbled by the experience and the kindness I was shown.

The original man had to call the business I work for to get my number to track me down. He could have just thrown away my check or ignored it in the floor. I will definitely do business with this company if I ever am need because of the kind of employees that work for them.
Su Xyz
Jun 04, 2019
Extremely helpful staff who went out of his way to help us get our car out even it was late evening outside of his normal operating hours! Thank you very much for tbe prompt service.